EUC normal wear Unless stated otherwise all items are gently used and come from a smoke free and pet friendly home. Please note that once an item is shipped-which means it has been dropped off at the usps and you receive a tracking number- MadTeaBoutique has no control over the actual ship time. We strive for fast shipping but we do not work for the post office and cannot control mishaps they may have. Please keep in mind when you are purchasing your items. Thanks!