Hoodie Brand New

I ordered this online. It is too small for me. It is a waffle type material with not a lot of stretch. I’m looking to get my money back. It has a front pocket ties at the hood. ** please pay attention to the sizing that I am putting in** the tag does say a 4X so please pay attention to the sizing. Pit to pit approximately 27”, length approximately 30” Once again, please pay attention to the sizing that I put above. Polyester material