KVD BRAND NEW LIQUID LIPSTICK : Lolita
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C$8 C$28
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KVD Everlasting liquid lipstick in Lolita
Never used. Brand new with box. Never even swatched!
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nicolefraser84
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7 others
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10 Comments
abattleofone
I bought this waited for the shipping and it came to the point where I cancelled it but then shipping went through. I waited weeks for this item and the package arrived today and it was the wrong item... I got some sailor moon lip gloss stuff instead of the KVD item..
momo_so
@abattleofone I am so sorry. It was an honest mistake. Another buyer bought sailor moon lip products at the same time as your order and I accidentally put the wrong label. I sincerely apologize for the mistake. Could you please contact Poshmark, so that they can help me solve this? Again, I am so sorry for causing you disappointment and inconvenience. I promise this would never happen again. I am deeply sorry.
abattleofone
@momo_so so another buyer got my item and I got theirs? I'm not sure how this would be resolved as there are many parties involved and can get complicated.
momo_so
@abattleofone Yes. I am so sorry. If you contact Poshmark, they will provide you with a prepaid label. Could you please contact them regarding this? I apologize for causing you this trouble.
abattleofone
@momo_so I already got my refund for my item because it took so long I didn't think I was going to get it. Where is that item with the other people? am I still getting that item for free because poshmark said they paid for it.
momo_so
@abattleofone The other person will be shipping the item to me for the return. I cannot ship the item to you unless Poshmark provides me with a prepaid label. For the further and better assistance, please contact Poshmark. I apologize for the confusion I caused.
abattleofone
@momo_so I did contact poshmark all they said was provide a photo of the item you got and never heard anything since that.
momo_so
@abattleofone I’m sure they will follow up. Please wait until they respond back. If they do not respond by next week, I will also contact them once again.
abattleofone
@momo_so why wait till next week it's only Tuesday, I'll be out of town all next week won't be able to ship out to 2nd week of October then.
momo_so
@abattleofone I already contacted Poshmark and you did as well. I think we only can wait until they get back to us. I am saying that I will contact them again next week if they do not get back to us, since I do not think sending more messages to them would solve this any faster.
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