Marni Dress Size S (4 6)
C$175 C$650
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Gently used
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15 Comments
povisan
Hi, I just received this dress, but it is SO tight (I wear US2-4 at the most) and I am so used to the Marni sizing - they are more generous than smaller. I carefully examined the back side and knew why. This dress is altered. I can send you some photos as a proof. Sorry, but I have to return. Allow me open a case which I believe the only way to get a full refund. Hope to hear your thoughts. Thank you, Jun
jaricci
@povisan I am so sorry about that. I didn't realize it was altered. yes, please return it. I will respond in the claim to allow you to return it. Once again, Sorry about that. Thanks so much for shopping my closet. I get different items all the time. You may find something you like in the future. Thanks!
povisan
@jaricci Hi Jackie, I visit your store often! This time, I am dealing with such a sincere seller, this is a piece of cake! Until I tried on, I wouldn't notice either and felt so strange that Marni made it this tight. Now I am waiting for PM to send me a return shipping label. Yes, I will visit your store again and again in the near future! Thank you indeed!
povisan
Hi Jackie, did you receive the dress I sent back to you? The tracking said "out for delivery on the 28th", but it doesn't say "delivered". I wonder what is going on. Thank you!
jaricci
@povisan I haven't received it yet. Will check on Friday & let you know. Thanks!
povisan
@jaricci Hi Jackie, according to the tracking, instead of reaching back to you, your dress looks like coming back to sender (me)????? I don't know what is going on. You haven't changed your dress recently, have you? The label was provided by PM - I am not involved in it.
povisan
The tracking said "verifying the receipient's address. I guess the label is with a wrong address. What a hassle. I should contact the PM.
jaricci
@povisan I'm at unit 407. is there a way to contact Canada Post? The name on my unit is Style Encore as I also have a Store Front. please let me know. so sorry about that. I will also try to rectify this on my end
povisan
@jaricci Did PM contact you today to confirm your address? I contacted them and they emailed me back saying they would contact you for the correct address. The minute I receive the parcel back, I will check the address and contact you. Please check your address in your PM account as well. Thank you.
povisan
Hi Jackie, PM got back to me with another shipping label. I haven't received the parcel back, but PM expects me to ship back to you upon arrival. I wanted to make sure your address is correct or sufficient. This is what the label says: Jackie Rolland, 4491 Shelby Cres, Mississauga, ON L4W3W8 Please confirm - thank you!
jaricci
@povisan correct. there should be no issues now. it's a house
povisan
@jaricci Hi Jackie, the tracking does not show, but as soon as I got the parcel back to me on the 9th, I went to the post office to drop it off with a new label of your correct address. Hope you will get it soon and close this prolonged process.
jaricci
@povisan will let you know as soon as I receive it
povisan
@jaricci Hi Jackie, the tracking says it is delivered today. Hope you can refund me today and close this dispute. Thank you for your immediate action!
jaricci
@povisan I received the dress back & responded to the email. hoping you receive your refund soon.
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