New in box. I splurged recently on 40ish pairs of shoes and part of them was with store credit. I ordered these in both 7.5 and 8 to see which size I am but the heels turned out to be lower than what I expected them to be. Super cute shoes at a great deal though, but my legs are too short for low heels. I can pay return shipping to get store credit back or i can get a little less but in cash if I sell. I lm selling 😂!