CCO SALE Cream Fuzzy Off Shoulder Sweater
Boutique
US$33
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Fabric Content: 65% POLYESTER 35% NYLON
Will provide measurements upon request (serious buyers only please).
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hullagrl4life
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19 others
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11 Comments
teetea3
Hi. I received this sweater today and I accepted the order. However, when I tried it on, I realize it’s not the same sweater as in the picture. It does NOT come off the shoulder at all like in the picture (which is why I bought it); instead, it’s a scoop neck. And the sleeves look different as well.
Is it possible you sent the wrong sweater?
I wanted to reach out to you before leaving feedback to see if this situation could be remedied. Thanks for your help. 😊
Nov 15Reply
teetea3
@lavendermoonbtq hoping you saw my message above. 😊
Nov 16Reply
lavendermoonbtq
@teetea3 Hi I am sorry you are not satisfied with your purchase. The only thing I can do is an exchange, and you can pick something else out in my boutique. I wont be able to let you return your item since you already accepted your purchase.
Nov 16Reply
teetea3
@lavendermoonbtq thank you so much. I really appreciate it. Could I exchange it for the charcoal and blush animal print pullover- size m? I’ve never returned/exchanged anything before so I’ll need some help. 😊
Nov 16Reply
lavendermoonbtq
@teetea3 You’re welcome. Yes we can do that. So you will have to mail the sweater back, first class would be the cheapest. And then when I receive it I will make you a $3 plus shipping listing to purchase the top so I can send it to you and you will get a tracking number. This is the standard way that most boutiques do returns on poshmark.
Nov 16Reply
teetea3
@lavendermoonbtq Okay I’ll send it out first thing Monday. What’s your shipping address? I didn’t save the box 🙃 Lot of lessons learned!! Lol Thanks for your patience.
Nov 16Reply
lavendermoonbtq
@teetea3 It’s
Carolyn Cartagena
79 Silver St
Monson, MA 01057
It’s okay no problem!
Nov 16Reply
teetea3
@lavendermoonbtq 😊👍🏼💕
Nov 16Reply
lavendermoonbtq
@teetea3 Hi I just received the sweater back! I hope you had a wonderful Thanksgiving. I am going to make you a new listing so I can get that animal print top to you. :)
Nov 29Reply
teetea3
@lavendermoonbtq thank you!! 😊
Nov 29Reply
lavendermoonbtq
@teetea3 You’re welcome I will send it out tomorrow ! Thanks !
Nov 29Reply
About the seller
@lavendermoonbtq
Last Active: Jan 11
Westfield, MA
2711
Listings1900+
Sold Listings1 day
Avg. Ship time100+
Love Notes
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About the seller
@lavendermoonbtq
Last Active: Jan 11
Westfield, MA
2711
Listings1900+
Sold Listings1 day
Avg. Ship time100+
Love Notes
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