atarty

Updated Jul 23

Kurt Geiger London Portia Studded Leather Sandals

Name: Kurt Geiger London Portia Studded Leather Sandals
Brand: Kurt Geiger
SKU: 60610be4f5eb6b4dee4d94be
Price: 89.0 USD
Availability: OutOfStock

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Kurt Geiger

US$89 US$150

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From Kurt Geiger London, the Portia Studded Leather Dress Sandals feature: Leather upper Studded details Adjustable buckled ankle strap closure Synthetic lining Rubber outsole Approx. 3.74" covered stiletto heel Imported.

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Ships to: United States
$7.97 Expedited (1-3 day) Shipping on all orders

traceylw and 21 others like this

18 Comments

traceylw Thank you for accepting my offer. I need them by next Friday for a wedding, can you ship them by Monday?

Jul 23Reply

atarty @traceylw hi there!! I will ship them over you first thing tomorrow morning ☺️☺️ thank you for stopping by and for your purchase! 💕 Please do let me know if you have any further questions and I will be sure to help!

Jul 23Reply

traceylw @atarty thank you so much!!

Jul 23Reply

atarty @traceylw anytime!! Thank you for shopping with us 💞

Jul 23Reply

traceylw @atarty one of the studs is missing from the shoe

Jul 29Reply

traceylw I can send photos

Jul 29Reply

atarty @traceylw hi 🙋‍♀️, Im so sorry to hear you had a less than stellar experience purchasing from our closet! Could you please send us a picture with the issue? Thank you, Atarty

Jul 29Reply

atarty @traceylw hi again, yes please send us some picture of the missing stud. Thank you 💕

Jul 29Reply

traceylw @atarty is there a way to send a photo to you? I can’t seem to Find a way to do it

Jul 29Reply

atarty @traceylw hi there, I just checked back on the status of your order and it appears to be 100% completed. Sadly, that blocks the ability to open a claim and submit a picture. However, I understand that something may have happened during shipping and exposed the shoes while on transfer. Every item going out of our store is checked thoroughly and we make sure we maintain very high standards for our costumers.

Jul 29Reply

atarty @traceylw The very last thing we want is for you to be unhappy with your purchase (especially because I remember you wanted the shoes for a wedding - and of course we want you to look your best 🙂) Since everything is final sale on Poshmark and the period of claims has been past due; I would like to provide you with a 20% discount for any item (shoes or clothes) from our closet for now or any future purchases.

Jul 29Reply

atarty @traceylw You can always remind us of the missing stud and we will trace back to message to give you, your discount. Hope this helps a bit. Again, I’m very sorry I really can’t think any other reason this could be missing other than transfer mishandling. Best, Atarty

Jul 29Reply

traceylw @atarty I contacted customer support to try to reopen the order for me to submit a claim

Jul 29Reply

traceylw @atarty I really appreciate you shopping them so quickly and willing to work with me on it. Do you have an IG? I can send you a pic on there

Jul 29Reply

atarty @traceylw hi 🙋‍♀️, unfortunately everything related to the transaction has to be done on Poshmark and no other third party platforms can be involved. We could potentially be banned from Poshmark if we take this anywhere else. Hope you hear back from Poshmark; unfortunately there is nothing else I can do on my end other than to provide with a discount for your next purchase.

Jul 30Reply

atarty @traceylw Sellers can’t control the status of the order in any way. However, their policy states that buyers have the right to open a claim within 3 business days from the day of delivery and everything is final sale. Hope this helps! Best, Atarty

Jul 30Reply

traceylw @atarty thank you for the quick reply. Poshmark customer service got back to me and they have been great to work with. I appreciate all of the information on all of the policies. Next time I won’t be so quick to accept a product without a complete inspection. These were delivered to the location of the wedding so I had my friend open the package and I accepted it based on their feedback. You’ve been great to work with, thank you for the quick reply.

Jul 30Reply

atarty @traceylw Tracey I’m very happy you got in touch with Poshmark customer service and they are able to work with you on this. I wish it was something I could manage on my end but it was passed me at this point. Again, I apologize for the missing stud. I wish we see you back again in the future! Have a great day ahead! 💕💕💕

Jul 30Reply