Store Policy
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Our Store Policies
Operating Hours:
Monday–Friday 9am–5pm EST
Please allow 24–48 hours for a response during weekdays.
Returns & Exchanges:
All items are Final Sale and cannot be returned online or in store.
Shipping:
We know you’re looking forward to receiving your order—we’re working to get it to you as soon as possible. Most items ship within 5–7 business days. Bundle orders may ship in multiple packages. Please note: we cannot ship to HI, PR, AK or Guam.
Shipping/Discount
Posh Protect: Buyer Protection Policy
Get your order as described or receive your money back. Learn More.
daisycocojet
and
31 others
like this
15 Comments
bellezalocal
Do you ship to Puerto Rico?
Dec 08Reply
coach
@bellezalocal Hi! Unfortunately, at this time we do not.
Dec 09Reply
gendaphoolstore
Hi, do you ship to India?
Jan 21Reply
coach
@gendaphoolstore Hi there! Unfortunately, we don’t ship to India.
Jan 23Reply
katschell628
Just for everyone out there-if you purchase as a minor you can return. As a minor you cannot sign a contract, therefore any “no returns” policies can be overpowered by law. However, you do need to return the entire order if you do this.
Feb 08Reply
purse_onality
Good luck on this too. Poshmark has the final say as to whether an item is returnable or not.
Feb 13Reply
newlaundry4u
not sure you can make all these restrictions. Poshmark had the final say on any sale, or return.
Feb 15Reply
newlaundry4u
why aren't your purses in stock ready to ship? Are they authentic??? I think not!
Feb 15Reply
catpurseson
I can purchase on line and get free shipping and return items
Feb 28Reply
newtimeshawaii
Your breaking poshmark rules you can’t not ship to Hawaii an be on this app im reporting you
Apr 06Reply
newtimeshawaii
@newlaundry4u no they’re not I use to work for them
Apr 06Reply
newtimeshawaii
@purse_onality thank you this page is so discriminatory
Apr 06Reply
nancy_zalzalah
So are you an actual coach outlet store selling on poshmark? I didn’t know they allowed drop shipping on this site
Apr 10Reply
coach
@positivevibe808 Hi there! So sorry, we currently have some shipping restrictions but hope to ship there in the future ❤️
Apr 10Reply
coach
@nancy_zalzalah Hi there! Yes, we’re the official closet for Coach Outlet product – welcome to our closet! We ship directly to Poshers from our brand warehouse 🙂
Apr 10Reply
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