Coach Poppy Graffiti Glam Hearts Tote/Shoulder Bag Authentic Coach - K0969 - 14635 100% Cotton Sateen Silver-tone Hardware -Poppy Badge, Zipper Pulls, Zipper, Loops Exterior - 2 zipper closure pockets Full Zipper closure Interior Lined - One zip pocket, two slip pockets Dual leather and cotton straps - Strap Drop: 9" Approximate Measurements: 16"W x 13"H Callouts- stains on exterior material, as shown in last 4 pictures, I have not tried to clean. Inside is clean. Reposhing this item I purchased from @erinrmiller02. Loved it, but ready to rotate for something new. Questions? Leave a comment below!