NO RETURNS. I bought this bag used, it came from Great Britain, My price is pretty firm, I can budge a tiny bit. I won't sell it for less than I paid for it for sure. (ALL VINTAGE COACH BAGS ARE GOING UPWARD IN VALUE!!!!) Coach Ergo #9029 Flap Bag. This amazing shoulder bag is in nice condition. Has normal surface wear, as most do. The built in strap is the perfect shoulder length, and super comfortable. It's a gorgeous mustard colored leather. I cleaned and conditioned her, no leather paint touch up on her. There are lots of pockets for storage. A slip pocket on the back-outside, a zip pocket inside (zipper pull is missing and zipper is broken) magnetic closure. The inside is clean and free from stains. There are no odors. Great vintage vibes. It's timeless and a bag that will last forever and is part of the Coach Forever Collection. The original hang tag included. Size: 14.5" x 12" x 2.5". 11" drop. Comes in a generic dust bag