Oura Ring 4 in Sleek Silver
US$90
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***PLEASE READ DESCRIPTION!!***
I cannot guarantee this ring will function as it should.
Elegant Oura Ring 4 with a modern silver look. Ideal for health tracking. I replaced this ring because there had been days that I check the app and no data was collected. It works for a few days, then a day here and there is doesn’t collect data. I stopped wearing this ring about 6 weeks ago. I wore this ring for about 11 months when it started spontaneously not collect data. Once I charged the ring it would work for a few days. I don’t know what the exact issue is. When I contacted customer service, I explained my issue and they sent me a new one. The ring does have wear on it, but still looks good. So please take this into consideration when purchasing.
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camillexjaye
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7 Comments

deanapearson
Can you clarify - is it a connection issue or a collection issue?
Jan 28Reply

rona66
It charges great. My experience is, when the battery gets low, it stops collecting data. I am not tech savvy at all, so I can’t put this into technical terms. Just my experience with it.
Jan 28Reply

taylorccote
Hi Tina, have you reached out to customer service? Do you have the receipt?
Jan 28Reply

rona66
I did reach out to customer service a few times. They finally replaced it for me. I do have a receipt.
Jan 29Reply

toto77x2
Did it work after they replaced it?
Jan 30Reply

slraspa
Did you try a factory reset to see if it resolved?
Feb 01Reply

rona66
@slraspa Yes, I did try a reset. It did work for a while but then the issue would begin again.
Feb 03Reply
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