Used twice. The longer handle has never been opened or used before. Will come with the box and whatever was included. The overall quality is still amazing and in some photos, the blinds from the window show and so it was a little hard to capture. There is still the plastic parts on the zippers and the bottom stands for the bag. This bag was extremely hard to buy and sold out incredibly fast. It’s no longer sold so it’s a limited edition rare merch item. As much as I love this bag and don’t want to sell it, I’m choosing to sell since I really need the extra funds. So I hope it goes to a fellow ARMY who can love it! Non-smoking home.