These are new with the tags on the box but there is no lid for the box. There is minimal wear due to being tried on at the store. These shoes are so pretty and cute that they are bound to get multiple compliments in a day. 2" heels. These are a true 8.5 size. I had someone with an 8 try them on and they were too big. I had someone who was a 9 try them on and they were too small.