Neck is a little floppy. All items are in pre owned condition unless otherwise stated. Any flaws are pictured and/or explained. It is your responsibility as a buyer to examine all pictures and ask any questions before purchase. Shipping is 1-2 business days.I am not to be held responsible for any lost, damaged or stolen packages. Smoke free, dog friendly home. If you have any problems with your order please contact me and I will do my best to find a resolution.