The inside is brand new - like never been used. The outside also looks new. It has foggy marks that can be wiped off. Not sure if that is just how the bag is designed or not. The Michael Kors Shiny Gold Crossbody with a canvas strap is a stylish and versatile bag designed for women. The exterior color in gold adds a touch of luxury to the crossbody style, making it a chic accessory for any outfit. The brand, Michael Kors, ensures high quality and attention to detail, making this purse a must-have for any fashion-forward woman looking for a practical yet fashionable accessory.