AlexS

UPDATE::::::: After speaking with @alexscan I decided to change the rating here. It turns out there has been an ongoing issue with quality assurance from POPMART as well as selling their authentic items with poor craftsmanship and flaws. To anyone else purchasing from POPMART- SKULLPANDA in particular, please be aware that they have ongoing complaints about quality of items recieved. Thank you so much again @alexscan I appreciate you being prompt responding to my concerns and handling the situation with diligence. ORIGINAL COMMENT BELOW::::::::: I believe I bought a fake popmart Skullpanda. Im not sure why the box was not included. The doll is cute and all but noticed some imperfections like the body/head attachment was crooked, there was string hanging out of the sewing of the clothes on the doll, and the quality was not as vibrant. I took this to 2 popmart stores to try and help me verify authenticity and they were not able to....there waa no box included so that ahould have been my first red flag but i was hopeful. I scanned the qr attached to the dolls tag and it took me to a customer service page on pop mart. Scanning this code with a smartphone will usually take you to a website, where you will need to enter a unique code found on the tag to confirm the product is genuine. There is no unique code found here. I believe I was sold a fake popmart product. Cute but wish I would have bought from another seller. Is there a way to prove me wrong I hope? 4 employees of popmart were not able to identify the product as authentic. Also, poor craftsmanship waa noticed on the doll as well.

Nov 17