An explanation why I'm currently unable to buy

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Postmark claims my address is invalid when it isn't

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frjo89 and 143 others like this

459 Comments

sisimeii Same problem with me ! My problem was my billing address was the one on my card and the one were to ship it was my house . Does that make sense ? Lol

Jan 24Reply

aimpie @sisimeii yeah that makes sense! But my addresses are the same :(

Jan 25Reply

cjanders I take PayPal....so that wouldn't be an issue if you shopped my closet :)

Jan 29Reply

petunia07 @aimpie did you double check to make sure it's spelled the same? I had that problem with another buyer too so if anything is different about shipping and billing address (spelled wrong on one) then it will flag it. Maybe double check to be sure.

Jan 30Reply

suncing I like here only for post closet, but when u buy something o someone but something of ur closet is expensive, and I don't have good thing for to say, my last time when someone buy something in my closet, posh take 20% off of the item, and I know that, but make me mad they not refund me the cost for shipping :-(, I send to posh a hundred of email .. And doesn't answer! For that I only use PayPal.. Good for me, good for the buyer..

Aug 18Reply

dogbike @angela45541 Did you ever get this resolved?

Aug 08Reply

samgarcia10798 Why does my account keep saying unable to buy at this time?

Feb 13Reply

southberry @samgarcia10798 Did you ever get the hold off your account and how? THanks!

Mar 05Reply

samgarcia10798 @fallberry I had to make a new account to purchase the things I wanted

Mar 06Reply

xoxo777 @samgarcia10798 did it allow you to create a second account at the same time? It wouldn't let me have 2 accounts.

May 24Reply

belladimarco anyone have an answer of how they solved this? thanks

May 30Reply

edtrevino99 Doing same for me now...unable to buy. Yet, I don't have any emailing saying I would have a hold etc?

Jun 08Reply

goldfaerie Yeah me too? It says I'm unable to buy for no reason! First I was unable to offer.. Now I'm unable to buy!! Idk why!! 😩

Jun 12Reply

yunna4ka I have the same thing. Can't buy or make an offer (says try again). I tried everything (updating card and billing, updating shipping, logging out and back in, reinstalling the app) nothing helps. I emailed the support team, but they don't answer. WTF???

Jun 25Reply

birib Hello I am unable to purchase also . Anyone have a clue why ??😕😔

Jun 26Reply

luvcandybell Me too! But it lets me sell & take payments etc. if anyone figures this out is love to know why?

Sep 03Reply

charliesparrow Something similar is happening with me.... Instead of me receiving an error message, it just will not allow me to submit payment (the submit offer/buy now button will not highlight so I can select it). My information is also correct... I have no clue

Sep 10Reply

themrsbam Hi everyone! I was wondering if anyone knew why it would be telling me I'm unable to make a purchase or offer try again??? Nothing has changed it just all of a sudden started doing it 2 days ago and I've never got a response from postmark?!! Anyone have any tips or ideas why this would be happening? Thanks in advance! :)

Sep 30Reply

bb2017bb @dogbike how do you fix this problem ?

Oct 06Reply

bb2017bb @angela45541 was it exert fixed ? I have going on for days on 👎

Oct 06Reply

bb2017bb @themrsbam I'm going thru this now going on days .... Its overly annoying . i clearly have things to buy .

Oct 06Reply

bb2017bb @gentlyglam did you get this fixed

Oct 06Reply

bb2017bb @charliesparrow did you ever figure this out ?

Oct 06Reply

bb2017bb @birib was this ever fixed ?

Oct 06Reply

bb2017bb @samgarcia10798 I'm thinking of making a new one 2

Oct 06Reply

charliesparrow @bb2017bb Yes and no.... I was on my PC when the problem occurred.. logged in with my phone and it was successful. Weird!! Support never contacted back... so I still don't understand what the problem was... sorry I likely can't help

Oct 06Reply

stylemeetlife @themrsbam Did you ever get your issue resolved? I'm having the same problem. Overnight I'm no longer to make offers/purchases after months of successful transactions. :/ Thanks in advance for any help!!

Oct 16Reply

mx1323 @closetofbri

Oct 17Reply

dezaccessories I'm so irritated! I've had this problem for 2 months!!!! I've contacted customer support and nothing! They hands the worse customer service center. I've even sent them multiple messages on Instagram.

Nov 05Reply

jackiieeee @lindsaygale4 hmm...

Nov 06Reply

jaytay73 I'm currently having this problem and it's driving me nuts!!!!! Great deals everywhere and my hands are tied!!! and ZERO support from poshmark!!!!!!! 😡😡😡😡😡😩😩😩😩😩

Nov 12Reply

janelleflores Same here!!

Nov 14Reply

christinek_ @rpere001 read this it might help

Nov 15Reply

char23and @liznjay7813 Looks like others are having the same issue. Maybe try reaching out to Posh Support?

Nov 15Reply

honkytonkangel same..in$anely frustrated..👿

Nov 22Reply

kimmay77 @honkytonkangel I'm having the same issue right now too. the only thing I can think of is that I received an email stating that a purchase I made was returned to the sender due to an invalid address. I've been receiving all my purchases successfully at my work so I don't know why all of a sudden my address is incorrect. And the weird thing about that email was that the item in question never even showed that it was shipped. I wonder if Poshmark placed a hold on my acct.

Dec 09Reply

candypants8270 i'm having this problem now too. You would think since they are taking 20% from everyone selling that they could afford to keep issues like this from happening.

Dec 09Reply

iam_alexsis @rexor_310 Looks like you're not alone on this problem. Smh email Poshmark to get some resolution.

Dec 18Reply

teryneakridge My poshmark randomly messed up yesterday. It lets me comment things and like them, but all of my attempts at buying say "error" and when I try to list it tells me to retry! 😡

Dec 27Reply

bodyjewels Mee toooo

Jan 15Reply

cari_33 Guys I have things to sell and it's happening to me too 😞

Feb 03Reply

cari_33 I can buy but i can't sell

Feb 03Reply

cari_33 Srry for all the comments- actually can someone go into one of my listings and let me know if they can see the buy button? It just occurred to me maybe the user is the one with the issue and not me.

Feb 03Reply

cari_33 @ginaaakram :))

Feb 03Reply

msay0701 Won't let me buy anything either

Feb 16Reply

gooddeals72 I'm having the same problem unable to create an offer or purchase!!!!! I have emailed support countless times and tried calling and NO RESPONSE! I have reinstalled the app checked my card payment and my address... nothing for three days .... any suggestions..

Mar 01Reply

ktb4658 @gooddeals72 did you find a solution? I'm having the same issue

Mar 08Reply

kainugget4 @ktb4658 same problem!!

Mar 10Reply

ktb4658 @kainugget4 Poshmark doesn't answer emails

Mar 11Reply

kainugget4 @gooddeals72 anything?:)

Mar 14Reply

_yenii Same is happening to me 😫

Mar 16Reply

_yenii I've Been having this problem for quite a while now and it sucks 😭💔 I see tons of stuff I want to buy .:(

Mar 16Reply

_yenii @monetscloset I honestly have no idea 😓😓 this happened to me like 1 year ago and I still can't do anything it sucks !

Mar 16Reply

_yenii @monetscloset no I have never posted anything inappropriate..I can sell but not purchase anything 💔

Mar 16Reply

a_beauty_shop @monetscloset hi there! We're you able to figure out what's wrong with your account!?

Mar 21Reply

a_beauty_shop @_yenii

Mar 21Reply

serenityuy I'm having a similar problem now myself I got error code 1622 I think after a seller accepted an offer I made. I tried updating my billing I even switched cards and tried Apple Pay. There's no reason I can think of this should be happening. I'm really irritated. If anyone has heard anything as far as a resolution please let me know

Apr 09Reply

aldacano i am having the same problem too :( i want to purchase items and it does not allow me to buy now nor make an offer!

Apr 10Reply

medusaaaaaaa713 @aldacano did this ever get fixed I'm having the same problem right now 😭

Apr 14Reply

aldacano @medusaaaaaaa713 no :( they havent responded to my email either :/

Apr 14Reply

iperpetua Why am I unable to offer or buy items here? I just purchased tons of stuff from different sellers, wonder why now I am unable to buy? 😞

Apr 22Reply

moreboba @sexymoma looks like it's not just you having issues

May 03Reply

tasha420 @michelewang I'm having the same issue 😩

May 04Reply

lrbposh @angela45541 @samgarcia10798 @belladimarco @edtrevino99 @lvbrit4nnia @yunna4ka @birib @maryanncash @gentlyglam @themrsbam @bb2017bb @charliesparrow @stylemeetlife @dezaccessories @janelleflores @jaytay73 @honkytonkangel @kimmay77 @candypants8270 @teryneakridge @kharizma05 @bodyjewels @sandydee1980 @ginaaakram @ktb4658 @kainugget4 @_yenii @monetscloset @serenityuy @aldacano @medusaaaaaaa713 @iperpetua @tasha420 Please read below!

May 23Reply

lrbposh Hi everyone! I'm so glad I stumbled upon this listing, and I'm glad I'm not alone! My account is brand new and I'm experiencing all of the issues mentioned here! I am unable to purchase, create listings, and make offers! I keep getting the error messages described here. I've sent an email out to Posh support, and I hope they respond! Has this issue been resolved for anyone here? Thanks!

May 23Reply

serenityuy @sisimeii I had this same problem

May 23Reply

_yenii @lrbposh what I did was make another posh account to purchase and worked like a Charm ❤️ you should maybe try?

May 23Reply

lrbposh @serenityuy Thanks for your response! Do you still have that problem?

May 23Reply

lrbposh @_yenii I tried that! It worked for a day, and then it started having the same issues the day after.

May 23Reply

ktb4658 @lrbposh Hi, on a previous account I had returned an expensive bag to a seller because I had doubts it was authentic so my previous account was suspended. I'm not allowed to buy on this one but I can still sell.

May 23Reply

jaytay73 I went through this and it took over a month to fix it and that is only because i HOUNDED them, literally! But it was not the address that was the issue... it was that i had made 3 consecutive back to back purchases and to them, that was considered 'suspicious activity' so they put a block on my account and i couldn't even make offers! The kicker is that they never sent me any (cont....

May 23Reply

jaytay73 cont...) sort of notification or email or heads up or anything and i only found this out by emailing them MULTIPLE times (even tho it says not to..lol) I have found that posh support is a very long process for anything, they're painfully slow and not very good, as much as i love this site, support sucks. In the end, they made me send them a picture of my drivers license along with one of my bank statement showing my account numbers. it was stupid! oh and i got a 20 $ credit lol. 🙄

May 23Reply

serenityuy @lrbposh no I just went ahead and made sure t update everything (even what was he same) and waited a day and it fixed it. I had moved but I guess something I had in wasn't correct with my billing and shipping so I just entered it all over again and a day later it seemed to work.

May 23Reply

lrbposh @serenityuy @jaytay73 @ktb4658 Thank you all for all of your help and insight! I really appreciate it! I guess I'll just have to keep messaging support then. I'll also try to update everything. It's just so weird that my account is brand new and it's having all of these problems. I cannot understand why!

May 23Reply

iammesmiles @yunna4ka I'm having the same problem not sure what's going on

May 25Reply

lrbposh @iammesmiles You're having the same problem too? I'm just so glad I'm not alone, but this is very bizarre and frustrating. What's crazy to me is that it's affecting both former and new accounts. I can't understand it. My account is brand new and it immediately started having these error messages. I have no idea why. Have you emailed Posh support?

May 25Reply

iammesmiles @lrbposh I did email them, took a picture of me trying to make an offer and buy now. They unlocked my account to purchase and make an offer it took them 6 hours today to respond but it's in lock.

May 25Reply

iammesmiles @lrbposh I too made a new account, try to reach out to them again send pictures of what codes coming up or the message and send to them. I hope o was helpful...Happy Poshing!!!!

May 25Reply

lrbposh @iammesmiles Thank you so very much! I sent them an email last night directly through the app through the Contact Poshmark Support tab. How did you email them? I also included all relevant information and sent them screenshots of the error messages when I try to make an offer, a purchase, and a new listing. I still haven't heard back from them. How long until they responded to your first email? Thanks!

May 25Reply

iammesmiles @lrbposh I contacted at 12:17pm, their response 10:15am to ask for evidence of error, sent proof at 3:32pm, they were able to enable my account an hour later. I sent the mm an email from my computer, screen shot the pictures from my cellphone, add the attachments per their request, and they responded immediately. I really hoped this helps.

May 26Reply

iammesmiles @lrbposh I emailed support@poshmark.com, I would say about 10 hours it took for them to respond to the email. If I can help more please let me know.

May 26Reply

lrbposh @iammesmiles Thank you for all of your help! They got back to you quickly. I'm surprised. I'm a little unhappy they haven't responded to mine yet. It's been almost 24 hours since I sent them my message. I sent them my message last night, but directly through the app (which they recommend). Maybe I should resend the email, but directly to their support email address from my email address like you did instead of through the app like I did.

May 26Reply

iammesmiles @lrbposh give it a true and see what happens. I didn't know what to do. I Google what to do when that happens and your Poshmark came up...therefore Thank you all who posted you all Ms challenges with account being disabled.

May 26Reply

lrbposh @iammesmiles Exactly. I'm glad we're not alone! I'm also wondering if you can help more by perhaps sending them an email in the conversation thread you already have with them about unlocking your account by mentioning me (my username) and how I desperately need them to unlock my account like they helped you. That might help! Would you be willing to do that?

May 26Reply

iammesmiles @lrbposh yes I will contact everyone. I will tell them to contact the support team.

May 26Reply

iammesmiles @lrbposh please let me know how you make out with contacting the support team.

May 26Reply

lrbposh @iammesmiles Thank you! I will send them another email right now directly to support@poshmark.com and hopefully they will respond by tomorrow. I will let you know when they respond if they respond. Thank you for your help and support! I really appreciate it!!!

May 26Reply

lrbposh @iammesmiles Still no email from Posh Support. Could you try emailing them mentioning my username and telling them I'm having the same problems you did that they fixed for you? Maybe they will help me if it comes from you.

May 26Reply

iammesmiles @lrbposh Yes I sent an email with your handle name I will take a picture and post to my closets for you once you review it I will take it down Just let me know when

May 26Reply

iammesmiles @lrbposh I post on my closet please let me know once you are done reading and approved the email which was sent I will remove it from my closet

May 26Reply

lrbposh @iammesmiles I just read it. Thank you so much! That is perfect. I really appreciate you doing that for me. That is so kind of you and very helpful. Thank you so very much! You may take it down now. Thank you again!

May 26Reply

iammesmiles @lrbposh No worries I hope they contact you soon, if they reach out to me I will let you know okay I took it down check my closet I was my pleasure to assist any persons I can

May 26Reply

iammesmiles @lrbposh hello I hope you heard from the Poshmark support team....they haven't responded to my email

May 28Reply

lrbposh @iammesmiles Hi again! Thanks for checking in with me! No, unfortunately I have not heard from Support yet. I'm very anxious and desperate to hear from them. I just want to be able to use this site and be a participating member.

May 29Reply

iammesmiles @lrbposh I will resend the email.

May 29Reply

lrbposh @iammesmiles Thank you so much. I appreciate it. I wish they had a customer service number. That would be so much faster.

May 29Reply

iammesmiles @lrbposh I resent an email to them!!! I'm not sure why they do not respond.

May 29Reply

iammesmiles @lrbposh hey someone from Posh reached out to me Her name is Hannah not sure if I should have posted her name She said for you to reach out to the lm I will take a picture of the email on my page let me know after you view I will remove it

May 29Reply

iammesmiles @lrbposh Posted message on my page

May 29Reply

lrbposh @iammesmiles I just read the email. You may remove it. Wow, I'm so glad someone from Posh Support named Hannah responded to you about me! I will email them again and I will use her name to let them know an employee named Hannah is directly is trying to reach me.

May 29Reply

lrbposh @iammesmiles But I still may be unsuccessful reaching them. I have an idea. Will you reply to Hannah's message and send my email address to Hannah so she can directly contact me? I will post it on my closet page. Let me know when you've seen it and made note of it and then I'll remove it.

May 29Reply

lrbposh Thanks for all the help and insight, everyone! My account is now fully functional!

Jun 05Reply

biancasdalton Did anyone resolve this issue? Im having the same problem but only I cant print the label to ship sold item. I get an error that my address is invalid. I emailed them yesterday. HAvent heard back :(

Jun 18Reply

duckyscloset So many issues with Poshmark! Gah! So glitchy! I am unable to list. Hopefully, the get their techy issues sorted soon. I left for a while due to such issues and decided to try again....more of the same issues.

Jul 05Reply

theluxeconnect @lrbposh have you resolved this? I'm currently having this problem 😭

Aug 26Reply

lrbposh @theluxeconnect Yes, I did get it resolved, thankfully!

Aug 26Reply

theluxeconnect @lrbposh what was it related to? Maybe I have the same issue

Aug 26Reply

lrbposh @theluxeconnect Mine was related to payment & activity on my account. Everyone's individual situation here seems to be slightly different from the next.

Aug 26Reply

lymn The first week I was able to purchase several items. Now going on three days I try to buy and I'm getting the same message; "unable to buy, try again later please". Poshmark Supporters, are aware of this issue but I have not been given a reason as to why there is a problem. If anyone could tell me where I can find the reason for this message I can fix what I need to and go back to being a happy posher. Sorry to the sellers who are losing business.

Sep 01Reply

lymn @mainejoanne me too! I have sent a dozen emails in the past the days, Poshmark Support had not given a reason that I'm unable to buy. I'm a sad posher

Sep 01Reply

carolhazen Help! After many purchases it now won't let me buy! What the heck!

Sep 01Reply

carolhazen @jjboparai I received 2 diff emails. One said basically after months of buying that my spending seemed excessive. Two my billing address on card changed email proof of banking which I did along with proof of having moved . It still took over a week once sent before account back to buying capabilities. The first email was sent to me . The second in response to me contacting them. It took close to 2 weeks to resolve I feel Your anguish I watched all Labor Day Sales go by Good Luck

Sep 26Reply

duckyscloset @lil_cro Yes, now, but who knows it has been intermittent. Poshmark will only tell you to delete the app and reinstall. That never fixed it for me....multiple times. They are just super glitchy so I don't focus on their selling platform because of it. It seems like that they should get some more tech people. This is affecting their sales. Pretty poor management, if you ask me.

Oct 19Reply

duckyscloset @lil_cro I didn't. They probably did some updates on there end eventually and when I tried like a month after leaving, it worked.

Oct 19Reply

duckyscloset *their*

Oct 19Reply

antonio2646 @yunna4ka wtf is right

Nov 25Reply

kswear1220 This is happening to me now..

Dec 03Reply

kswear1220 Poshmark is claiming I have another account that was suspended? So they suspended me from buying? An email told me I had to email her from the OTHER accounts address. Which I DONT HAVE. This is just the most bizarre thing I've ever heard of and I can't even help myself. I've had zero signs of anyone using my account, now I just have to sit here and wait until someone responds or believes me on this random accusation

Dec 04Reply

kkishereya OMG I have the same issue! what shall I do?

Dec 10Reply

kkishereya @kswear1220 what happened now? :) did they solve your problem? thank you

Dec 10Reply

kswear1220 @kkishereya not yet 😞😑😩 I've written 10+ emails and I've only received two. And ONLY after I messaged Poshmark on FB asking if there was a higher up that could address my problem. The first email accused me of having some other closet/email and asked me to send a pic of my ID, which I did thurs night, Friday morning they told me they'd send over my case for "further consideration" to their moderation team. Worst customer service ever.

Dec 10Reply

kswear1220 @kkishereya have they contacted you or told you why? They def haven't been in a hurry to fix it. And from reading all these comments it looks like some people were down for a month+ !

Dec 10Reply

kkishereya @kswear1220 no，i found the problem yesterday and I sent them the E-mail wait for the reply, they r so inefficiency！！！maybe we should keep sending E-mails to them？

Dec 10Reply

kswear1220 @kkishereya That's what I've been doing. This is income for me and also planned to xmas shop on here. And still hasn't addressed WHY they would restrict my closet. I can't list anything or buy. They don't even have a phone number to reach them at. It's insane. And def going to look for other sales routes

Dec 10Reply

czaritza This has been a problem for me for about 4 months now !!! * I don’t know how they stay in business !!!!!!

Dec 16Reply

devynjo89 I can’t buy anything.. what’s going on

Dec 19Reply

londonerus @sallynyc oh wow.. hope it gets fixed :-(((((

Dec 20Reply

kswear1220 @sallynyc I know! That was the worst experience ever. Whoever answers the messages on Poshmarks FB account was being super catty to me. If it happens again I'm done, I have all my listings on other platforms too. That was ridiculous

Dec 20Reply

cfcasper @cjanders wouldn't we still need an Address? I'm in the same issue :(

Jan 22Reply

cfcasper @hellosunnyjoy yes!! Thank you!!!!!

Feb 01Reply

cfcasper @hellosunnyjoy glad it works for you now!!!

Feb 01Reply

cfcasper @hellosunnyjoy glad it works for you now!!!

Feb 01Reply

dumbbroad @vanessamyajake ☹️☹️

Mar 13Reply

charr8 Omg I’m in the same boat! There must be some problem . I didn’t even get a notice about anything but this makes sense and could be an issue with me too. I had a huge bundle I was buying and it keeps saying “unable to process payment at this time “

Mar 23Reply

charr8 @sallynyc I am so mad I can’t do anything on my account and I have received 0 explanation as to why

Mar 23Reply

charr8 @chlomlu well now they ware sayin “one of my accounts sold unsupported items” what!!!!! This is my only account! I am pissed I made extra income on here and did all my shopping

Mar 28Reply

yari_estrada Hi guys, I been dealing with this for months now. I have changed my cards, my address, edit every little thing in my account and yet nothing works. I have also reach out to customer service and no answer. So I think the solution is to give the company some social media attention. If we all start tweeting and facebooking about the terrible customer service and how our messages are being ignore they will address the problem.

Apr 12Reply

rosieroon60 @yari_estrada Help! I tried to buy something last night, it said “unable to buy. Try Again.” Nothing. I tried everything. Then, I tried to list a new item. It won’t let me list, either!!

Apr 13Reply

yari_estrada @rosieroon60 the Poshmark Customer Service is the worst. I reached out to them and they take about 3 -4 days to respond to your emails. So I’m going to guesstimate that it will take about 2 months to solve my issue. I will keep you update and if I learn how to fix it I will share

Apr 14Reply

yari_estrada @rosieroon60 so I had reach out to the poshmark customer service department, after a few days they responded. They asked me to send them a screen shot of my credit card statement to verify my address and card info and they lifted a hold they had in my account for protection. Essentially what’s happening when we get these messages is that Poshmark has place a hold on our account. Reach out to the poshmark customer service department.

Apr 14Reply

jmocsari @yunna4ka did you ever find a solution to this? This is happening to me now

Apr 19Reply

nathamhudson @rosieroon60 does it your account fix? my account get same. i cant purchase now. would u mind to share your expreience with it. im really appriciate it.

Apr 23Reply

buttonandthread @seiangel - saw this & realized you’re def not alone! 💔

Apr 26Reply

rg922 @emme80 I have to make a new account to purchase anything and it won’t let me sell anything. This has been happening for several weeks. ANNOYED. Customer service will not answer my email about this situation

Apr 29Reply

selenacraine I'm having this problem to and need help. I'm a posh Ambassador and all of a sudden I can't sell or buy anything I've been receiving products at my address for a while now I don't know what's going on

May 01Reply

hannah_thorne Has anyone else had the problem of trying to add your credit card and it keeps saying "your payment was not successfully processed"??? I know my credit card has money on it, and I just want to add my credit card!!! HELP ME PLEASE lol

May 01Reply

sabsyclothing I’ve not been able to buy/sell anything with this error message. I tried from phone, computer, and iPad! I emailed three times. What should I do???? I even made a new account and still doesn’t work.

May 23Reply

b4byd011 has anyone had any luck? emailed support but haven’t heard back... put my information back in and deleted and did it again... nothing... any advice?

May 24Reply

janicesutphin Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. Does anyone know what is going on?

May 30Reply

wolfjensen Hi there! For the past two weeks Poshmark has not allowed me to list ANYTHING always comes up error unable to list !!! Any help

Jun 08Reply

vets9 @gentlyglam did you ever get this fixed? I'm having the same problem

Jun 09Reply

sage_baker46 @hfb291 same

Jun 12Reply

cjcorda I had this problem, too. I got the message "Sorry! you can not currently make an offer to buy from this user." I added new payment method, checked shipping and billing addresses, added a phone number and verified it. I also tried Poshmark on Firefox web browser on my Mac. Got same error. Then I deleted the app from my iPhone. I then went to the App store and reinstalled it. Then I logged back in. Then it worked. So that solved the issue for me.

Jun 13Reply

mypuggie7 @cjcorda I've got the last 3 days, been unable to buy anything here. Called my bank, and all is perfect with my debit card. Posh ran my order thru as a credit, not debit. My bank rejected it. Why suddenly is Posh doing this? I've been using my card since last year. I set up p. p. here, but that wont work either. Is my acct frozen?

Jun 17Reply

jayyybird25 @mypuggie7 mine won’t work either... I can’t purchase or make listings. I’ve contacted support multiple times and can’t get s response @poshmark

Jun 20Reply

jayyybird25 @chlomlu how the heck did you get your account back? I can’t list or purchase anything and support won’t reply to me at all. I’m literally so upset and frustrated

Jun 20Reply

jayyybird25 @kswear1220 this is happening to me!!! They won’t respond to me at all and my account is basically on lock or something. How did you get it back? Any suggestions what to do???? I’m seriously so irritated

Jun 20Reply

kswear1220 @jayyybird25 Omg it was ridiculous. When I FINALLY heard from posh they said I had another account from a different email - which wasn’t true, Ive only ever had one email at a time. They said I had to go cancel this “other account” from the “other email address”, which was impossible because I had neither. I just told them to deactivate!

Jun 20Reply

kswear1220 @jayyybird25 any account their little hearts desired because this was the only posh account I had. It took a few weeks maybe a month. Right around xmas too. The whole thing definitely made me start using other selling apps. Posh support is too unreliable and was giving me false information. I wish you luck though

Jun 20Reply

jayyybird25 @kswear1220 noooo what 😭😭😭😭 I’m so upset!!! It’s only been 3 days but they haven’t replied to my emails idk what else to do!!!! It’s seriously so inconvenient. I don’t even know what the issue is at this point. At all

Jun 20Reply

jayyybird25 @kswear1220 and besides I didn’t realize you weren’t allowed 2 accounts anyway??? Like what sense does that even make

Jun 20Reply

mypuggie7 @jayyybird25 Jack, from Posh support, has been helping me today. He says its my bank. My bank tells me its Posh. I'm utterly lost. I tried setting up a second account, and it still wouldn't work. I even deleted my debit card info, and tried with "p". Got fully verified, but the transaction was declined!

Jun 20Reply

mypuggie7 @jayyybird25 Are you trying to use a Mastercard?

Jun 20Reply

mypuggie7 Solved! If any of you are using a Mastercard (debit, credit, prepaid - from any bank or store), my bank researched and said Mastercard has decided to put a fraud alert on Posh, and will not let any payments to them go through. This is sudden; I purchased on here June 12 just fine. On 6/15 MC declined transactions. Hope this helps!

Jun 20Reply

mypuggie7 Ignore my above post. I called my bank again. It's called a Stand & (or in?) Decline. It's put on the card by Mastercard, to protect the cardholder from fraudulent merchants, even though Posh is legit. There is no way to remove it. I appreciate the protection, but I'm infuriated that I can't purchase on here, with that card!

Jun 20Reply

mypuggie7 @chlomlu Wow - I just don't understand how these things happen. At least yours got figured out. After my above comment, I did get another email, this time from Kevin. He said he has reached out to their payments processor rep, regarding Direct Express M/C's; its from Soc Sec, and it sounds like others have been having this issue. No email today, and i still can't buy on here

Jun 22Reply

delraybeauty @belladimarco I am SO IRRITATED with this. I have the same issue. I had used another one of my own credit cards that i don't use often and it declined it, so they asked me for a ton if information which I provided and then some, and I've emailed them about 20x. I don't want to lose followers and I doubt I can open a separate account anyways... Have you had your issue resolved? if so, how?

Jun 22Reply

nikkirobinson19 I am having the same issue! It states that my credit card is invalid. I can use it anywhere but on posh. I can sell and list, but not buy! This is the second month now that I have been dealing with this! I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! I'm so irritated I want to scream and of course there's no phone # for them!!!!!! I guess they don't care if their business gets shut down!!!!!! 😠😠😠😠😠😡😡😡😡😡😡😠😠😠😠

Jun 29Reply

shedsarah I am not a seller- just a buyer and suddenly can not buy anything. Just says, “Sorry please try again later.” I am infuriated. Anyone have any secrets to undoing this nonsense?

Jul 01Reply

fabfindsxo Same thing is happening to me. I worked so hard and had so much progress and became a posh ambassador on this account, and now they arent letting me buy or sell anything. I dont know why. Im so sad:( i guess i have to make another account but honestly thats such bs, ill just go use e bay or merc or something instead.... Sooooo messed up. I am so mad and sad. :( i had thousands of dollars worth of stuff on here.. For no reason.. Pisses me off..

Jul 13Reply

bzbks @yunna4ka ur account must be under suspension:(

Jul 21Reply

esmeeer I can’t buy anything either it says my card info is invalid but it right?

Aug 05Reply

gdemoraes @charliesparrow did you ever got that fixed?

Aug 07Reply

marissaiwanowsk It keeps saying my address is invalid and it isn’t ... why can’t I buy anything and how do I fix this 😢

Aug 21Reply

coltons2d Same thing is happening to me

Aug 21Reply

sonshop34 I’m having problems purchasing items. All of my payment methods have accurate information(I’ve been purchasing things for months) and up until yesterday I couldn’t make an offer/purchase anything it keep saying “Sorry something went wrong” I’ve contacted there support and nothings come of it. Does anyone know how to fix this? Thanks

Sep 05Reply

4romeosheart @mypuggie7 I do apologize my finger touched the report button. Its shaking from my fibromyalgia pain.

Sep 14Reply

4romeosheart @mypuggie7 I just am glad that I am not the only one that is going threw this. I have had code 1622 pop up everytime I try to purchase anything and this started two weeks ago. I have been looking all over the net to find to fix it. As some of you stated.

Sep 14Reply

4romeosheart @mypuggie7have installed and reinstalled both on PC, phone, and Notebook. Yet nothing got fixed. Contacted Posh Support several times useless. When they responded they wanted me to take a picture of the code and that it was my bank fault. Bank said different.

Sep 14Reply

4romeosheart @mypuggie7 I use a MC card from Direct Express do you know if they were able to fix the bug. I have tried to buying and can't I have changed cards made several purchases and still can't buy. Is there a fixing this seeing as it can't be removed.

Sep 14Reply

4romeosheart I have found the address of Posh and a phone number I don't know of its for tech support but it's a phone number that connects you to a Poshmark representative

Sep 14Reply

4romeosheart Address 1350 Willow Rd. Suite 101 Menlo Park, CA. 94025 1-650-262-4771 I searched online and it sent me different sites. I found a few then one took me to this one. I know there have been a few of you ladies wondering how to contact them as myself for I'm loosing money everyday this issue continues and I am tired of sending emails. I hope this helps If I have over stepped my bounds I apologize. Just trying to help.

Sep 14Reply

4romeosheart @carolhazen Hi Carol I'm having the same problems. There is? A way to resolve and take this code away for I have tried everything.

Sep 14Reply

mypuggie7 @4romeosheart I don't think they've gotten it fixed. From what Posh told me, it's a Direct Express issue.

Sep 15Reply

mypuggie7 @4romeosheart. Posh was really good about emailing me back, in less than 24 hours. Posh's person in charge of payment processing, has reached out to Direct Express, but they wouldn't fix it. Dang!

Sep 15Reply

mypuggie7 @4romeosheart Hopefully I won't be put in time out. Sorry about your pain.

Sep 15Reply

caloveshop819 I have the same issue that I can’t buy, offer, like or comment from a seller named jewelupposhmark and sound like this specific Poshmark seller blocked my activity or something. Emailed Poshmark and hope to get it fixed.

Sep 17Reply

dulcelala I’ve had 4 items purchased and the sale immediately cancelled. Posh said it’s because the payment got denied but this never happened till the past week and all of a sudden 4 times in a row? Also I’ve been trying to post the same dress for an hour and after I fill everything out it disappears... they are updating some systems so hopefully these are just temporary glitches

Sep 17Reply

dunbonstyle Same thing just started happening to me 2 days ago. I can’t make a listing or buy items. I am a 5 star top seller with over 80+ items sold. Emailed them and haven’t heard back yet.

Sep 23Reply

kara_and_kate @wendy_reese

Sep 26Reply

yeni_faryati Same me too I can’t make it offfer or purchase anything it’s almost 2 weeks now I’m so disappointed @poshmark , help us with this problem @poshmarksupportcenter pls tq

Sep 28Reply

islandcirce I made a purchase and it keeps on saying that I update my payment info. I called my bank and they told me Poshmark is having issues & that I have sufficient fund/s to purchase. I’ve purchased tons of stuff and sold many and I never encountered this issue. I’m humiliated because I don’t want the buyer to think I’m not serious etc. she was kind enough to hold it for me until the problem is resolved.

Oct 01Reply

islandcirce I emailed poshmark three times hopefully I hear from them today...if there’s anyone experiencing this please advise. Thank you!

Oct 01Reply

islandcirce @mepp1973 I’ve been reading this thread

Oct 02Reply

islandcirce @yeni_faryati was your payment issue ever resolved?

Oct 02Reply

islandcirce @bch2018 hello I’ve been having payment issues. Are you still experiencing it?Thank you.

Oct 02Reply

yeni_faryati @islandcirce hi love no not yet 😬

Oct 03Reply

yeni_faryati @islandcirce hi love yasss,

Oct 03Reply

islandcirce @yeni_faryati so it’s working now? Ppal is an option thanks doll

Oct 03Reply

yeni_faryati @islandcirce ohh ok 😀

Oct 03Reply

jcljl805 @luckyfinds_5 it has been the same with me! This is my second account and it will let me only look at things! I cannot buy or sell or make any offers at ALL

Oct 08Reply

travelintexan Same here ^ This is my now second account.... i want to purchase something from soneone but it wont let me purchase or even post!!!!

Oct 08Reply

jcljl805 @beachcat325 i still can’t do anything on the app! I have tried the desktop version and everything. I can only look at things but no buying or listing for me

Oct 23Reply

chris0830 Same here! I can list, but the items are not showing up. Very frustrating!

Oct 24Reply

4romeosheart @beachcat325 My father-in-law has taken ill and it's taken a toll on my husband. I have tried to close my account Poshmark tells me I must use my balance but the shipping and extra cost I was going to pay with another card. Guess what it didn't work. Poshmark isn't allowing me to delete it.

Oct 25Reply

hraustad @beachcat325 I have the same problem it started yesterday. Was your ever fix

Oct 29Reply

hraustad @cvalerio I can’t purchase Are u still having the same problem. It started yesterday for me. I have sent three emails and no response back

Oct 29Reply

chris0830 @hraustad hi! Yes, still an issue. I have gone through FB, Twitter and instagram to complain and no response. I have sent several emails and nothing...so disappointing 🙁

Oct 29Reply

hraustad @cvalerio I just don’t understand y. I can’t even get a answer back

Oct 29Reply

hraustad @beachcat325 it’s just frustrating because I don’t understand what’s going on I’ve never even said like anything unkind on this platform before and I’ve never done anything that would violate any kind a rules or regulations I’m completely confused

Oct 29Reply

hraustad The only thing I got from emails is just a basic response saying oh they’re going to answer me eventually and that they’re going to a new make email service and to be patient

Oct 29Reply

hraustad @beachcat325 ok I will Continue to keep hitting them with several emails. Thanks so much

Oct 29Reply

hraustad @beachcat325 thank u very much.

Oct 29Reply

hraustad beachcat325 it justed started

Oct 29Reply

hraustad @beachcat325 it just started working again. So strange. Thank u for all your advice 😊

Oct 29Reply

billpaulette25 The same thing is happening to me They keep sending my verification code to an invalid email and I can't access my money! What can wr do? I tried emailing them and just got a standarf reply!

Nov 12Reply

cosmati Same problem. I emailed cust serv a screen grab of Google Maps showing my address is correct. They took 3 days to reply but they said their problem is with their system and they are not able to override it -so they emailed my seller a shipping label. It keeps happening 3 more orders later, every time I contact customer service my seller gets a shipping label emailed to her. I keep asking they fix this permanently. It’s a real hassle and I’m ready to stop buying on Poskmark.

Dec 06Reply

htoftee1 @jaytay73 and. I problems With supplying them this info? They have asked me to do the same thing and I am leery of that

Dec 07Reply

jsjsjsjsjannqna @morrison917 make sure to have the same address as billing :) it should work! Happy poshing!!!

Dec 17Reply

shaylinscloset poshmark isn’t letting me lost it says “error check ur internet connection” but i’m connected to wifi and everything i’m not sure what’s going on

Dec 31Reply

auntkiki_1 Exactly same here and super annoyed 👿!

Jan 01Reply

tgood9243 I tried to buy my item it says my card is affiliated with another account but that was my previous account but I have no access it. It keeps saying saying error 1007 and I emailed and called and I am direct messaged their twitter and They haven’t replied.

Jan 01Reply

rosereem @tgood9243 SAME WITH ME!

Jan 05Reply

simplethingsco @emmabui apparently I’m not the only one 🤷🏻‍♀️

Jan 08Reply

ginnyschweitzer Some people have bought my stuff but it says my home address is invalid When I try to put it in when it isn’t anyone know how to fix this?

Jan 10Reply

hollywoodthrift @cari_33 did you resolve your problem? I am a seasoned Cellar, and for some reason Posh is not allowing me to make a new listings. Please help?

Jan 11Reply

hollywoodthrift @lrbposh I am a season pass seller and unable to make new listings. Would someone please respond and let me know what's going on here?

Jan 11Reply

hollywoodthrift @selenacraine me too. What now? 😥

Jan 11Reply

lrbposh @hollywoodthrift Hey! I’m sorry you’re experiencing issues too, but I don’t know what a season pass seller is, I’m sorry! I’ve never heard of that! Wish I could be of more help!

Jan 11Reply

hollywoodthrift I am having a 3$ sale. Can anyone buy from my closet? 😥Although I am a seasoned seller. Pm is no longer allowing me to 'create Listings'. I just bought a new bag tho 😊. Can somebody help?

Jan 11Reply

ellebece All of the items in my closet vanished without a trace. I have only been able to relist one item in my closet. When I try to list an item I get the message "Sorry! Something went wrong." I've contacted Poshmark support, but I have not heard from them. It's been nearly a week since this happened. Has anyone else had this issue? I'm brand new to Poshmark, and I'm looking for answers in the absence of support from the website. Thank you.

Jan 14Reply

baglov3r @ealcorn also all these other legitimate poshers saying the same thing :(

Jan 24Reply

marzkijoo Having this exact problem it's frustrating!!

Jan 27Reply

jdibluesky @marzkijoo Can't post new items on poshmark tonight. But was able to yesterday. This off and on thing is driving me crazy since I have so much I want to list

Feb 02Reply

vlswan Similar but different problem. Tried to set vacation hold... would not set. Then realized cound not edit...button gone. Then searched my items for sale.. visible but no offer or buy button. Checked my info as others have... email address misspelled and no phone #. Could not edit profile. Emailed customer support. 5 minutes later reply stating canned email service being updated... we'll get back to you! Fun huh?

Feb 02Reply

vlswan Going to search youtube... see if anything like this has been uploaded.

Feb 02Reply

vlswan Oh yeah... my feed won't lead either.

Feb 02Reply

vlswan Load

Feb 02Reply

vlswan Well...just got regular in app news notification of vacation hold being set! Maybe this was a computer glitch. Profile still wrong

Feb 02Reply

marzkijoo @sisimeii same

Feb 03Reply

birdieblues the same thing has happened to my other account. I didn't get a lot of my packages. I couldn't get into my account. They even asked me to send a photo of my ID. Once I did that, they never responded back to me. Starting to think it may be a scam

Feb 18Reply

belinda9914 Same thing happing to me. I moved and they are telling me my address is invalid

Feb 19Reply

ginny_purdue @79twinboys could any of these maybe be a problem you’re encountering?

Feb 20Reply

tanja_f I just got this as well and asked customer service why my account was flagged. Users should look into their credit card merchant agreement. This is against Visa's policy. They can ask for it but they are supposed to still allow you to purchase without it. Recording customer ID information is also illegal in the state of CA.

Feb 24Reply

chris_gbp_fan @tanja_f I got message also when simply asking seller a 3rd question. Ten I thought forget trying for a quick question and buy the item. Got same message can't send message can't buy frim her. Maybe seller is away on vacation? At least in ebay sellers can say if they are on vacation thing. I sent an email to Posh see what comes up for answer in mine and post it here. But earlier I could send messages to others 😒

Feb 25Reply

liizz85 I bought an item almost a week ago then received an email asking to verify my self I followed the steps but did not give me an option to do so. And now I can’t make any purchases or offers reached out to support team with no answer. Now I don’t know how to get my money back or when they will ship the item does anyone know an answer???

Mar 01Reply

suzanneleo73 I’ve been buying on the same card for over a year and suddenly they want a copy of my drivers license?! That is a security issue not to mention they seek to match addresses... I use a PO Box for my finances! I’m a huge buyer here... not anymore. This is the ONLY commerce site that has ever asked for my drivers license or passport! I’m blown away by the incompetence

Mar 05Reply

mistymorning23 @suzanneleo73 what happened? This is happening to me now since yesterday I sent poshmark 2 emails and no answer!!! Mind me I’ve purchased over 200 items off this site! Seems like they don’t want nor need my money so upset

Mar 08Reply

mistymorning23 @suzanneleo73 did you get this taken care of?

Mar 08Reply

mistymorning23 @liizz85 hey girlie did you get it fixed? This is happening to me since yesterday ughh send help!!!! Poshmark won’t answer my emails 😰

Mar 08Reply

mistymorning23 @lizz1185 thanks girlie! Ughh

Mar 08Reply

mistymorning23 @lizz1185 this is so irritating!!!!

Mar 08Reply

mwang1236 I had the same issue and what you need to do is below: Step 1: Select Accounts Tab Step 2: Select Poshmark Support Center Step 3: Select Manage Account Status Step 4: Select Identity Verification Step 5: Complete Identity verification via the prompts in the App It’ll take couple days for Poshmark to verify the identity and once done you’re all set

Mar 12Reply

stacymelton110 @stacymelton110 I’ve been having the exact problem, it says sorry something went wrong? I’ve tried & tried every day emailing PM but they won’t respond & I have plenty of redeemable funds, does anyone know the solution???

Apr 04Reply

allurehaven @bella88k this may help with your issue.

Apr 10Reply

lvvivian I’m unable to see the release funds on a bundle that arrived. Why? How will I send funds?

Apr 20Reply

aba514 @anniekz94 worried asf

Apr 30Reply

duchessdixie Same issues here! Waiting for 2 weeks for an answer from support! What in the world!

May 01Reply

mwang1236 @dellejm you have to contact Poshmark support and email them your copies of driver license

May 03Reply

jaytay73 This happened to me a long time ago when i really started buying a lot on posh! I waited MONTHS- literally!!!! no contact from posh support until finally got ahold of someone who said suspicious activity required me to verify my identity i had to send screen shots of the statement for the card i was using! Super annoying!! I could probably find the email address for the person i finally felt with directly that fixed it! i’ll look!

May 04Reply

beautyqueenlux @lvbrit4nnia were you able to fix this. It’s happening to me as well. Ugh

May 28Reply

lauracasale @jaytay73 omg this is happening to me now and I’m heartbroken. They really will never respond? There’s no phone number, I’ve emailed a bunch of times. I made a separate account and then all I bought on it got cancelled. Have I been blocked? Is there anything I can do?!?!?!

May 28Reply

bell_1988 Same here!😏 every time I want to make an offer says “sorry, something went wrong!” I redo my completely account with different email and I still get the same unswear, “sorry, blah, blah, blah!!”😩 I’m getting frustrated, because I have seen great deals, but I can’t buy or make an offer ☹️😩 I’m missing out!😫😫😫

May 29Reply

rakhi35 I'm having the same problem. I have sent 5 emails since Tuesday and haven't heard anything back. Seems like it's affecting a lot of people. I've also never had a problem with Customer Service until this week. They usually get back quickly. Annoying to say the least.

May 29Reply

chardmorgan1 Anyone know how to fix this??? I haven’t been able to buy anything

May 30Reply

jaytay73 @lauracasale i will look to see if i can find the email! Also, try going on and changing your billing address, that has caused the same kind of issue before as well, worth a shot! 🤷‍♀️

May 31Reply

jaytay73 @lauracasale @bell_1988 @chardmorgan1 @rakhi35 so i found the email but unfortunately it’s only from ‘support@poshmark.com’ but i did see where she told me to either send statements OR reply to that link and put ‘YES I WANT TO FILL OUT AN AUTHORIZATION’ In the subject line so maybe try that to get someone’s attention? sorry i wish i could help u guys more i totally know how much this sucks! 😭 lol

May 31Reply

bell_1988 @jaytay73 Thanks so much for trying to help. I already sent them a message and they ask me to send them my username, so they already fix my problem. Thanks once again 😊😊

May 31Reply

bell_1988 Oh!! And I used the poshmark support address 😉

May 31Reply

lauracasale God I don’t know if I care anymore. They made my account work...which I was surprised at but this morning my credit card was charged with 1600 transactions to the tune of $37,000. All poshmark. None from my account officially. I’m at a loss....

May 31Reply

chardmorgan1 @lauracasale omg

May 31Reply

lauracasale I know!!!!

May 31Reply

lauracasale @chardmorgan1 tell me about it!!! But I have to say that poshmark has been exceptional in getting back to me quickly and very helpful. This has nothing to do with them, it’s a credit card hack and I’m in no way blaming poshmark. They have gotten back to me several times this week all within a 12-24 hour period.

May 31Reply

chardmorgan1 @lauracasale oh wow. I hope you get it straightened out

May 31Reply

holister_bby I’m having purchasing issues as well, yet users are able to purchase from me?/: I’ve emailed 3 times, does anyone know what I can do?

Jun 05Reply

tnelson @candypants8270 agree

Jun 08Reply

tnelson @bell_1988 I’m going through that right now. I emailed Posh 24hrs ago, and no answer.

Jun 08Reply

bell_1988 @tnelson email them back again, and give them your username, is gonna be easy and besides that they ask for it. I hope your problem is solve 👍😊

Jun 08Reply

tnelson @bell_1988 okay, will do. Thanks!!

Jun 08Reply

bell_1988 @tnelson PS bug them until they answer you and always add your username is easy 😉 Good luck 👍

Jun 08Reply

tnelson @bell_1988 I’m on my 3rd email as of today. Like what’s the problem, that I can’t purchase or offer.

Jun 12Reply

bell_1988 @tnelson the reason I couldn’t purchase or comment is because I put a different billing address so I think they thought I was using someone else card but I explained that to them and I send them my user name and they took like a day to answer, but they answer me, I’m so sorry they haven’t answered you 😞

Jun 12Reply

tnelson @bell_1988 my address is the same, and I’m on my 3rd email, and still nothing. Not fair at all.

Jun 12Reply

bell_1988 @tnelson no is not!!! I agree. Are you trying poshmark support right?!

Jun 12Reply

bell_1988 They even ask me for my phone number I didn’t give them my number but maybe it with help you?!!😏

Jun 12Reply

carannfran @kswear1220 same happened to me....did it ever get resolved?

Jun 22Reply

pre_aime @wingwing7070 apparently , these have been happening to other buyers. Kindly read through the comments . It may help you .

Jun 27Reply

nini_473 I just bought my first item, no problem. now when i click "buy" im being directed to "feed"

Jul 02Reply

ntcanada @jaytay73 I’m having that problem right now. I bought a bunch of candles in one day from multiple sellers because I collect them and I think they thought it was suspicious. I have to send in my driver’s license. I read their privacy policy and sort of eased my mind a bit. I emailed Poshmark support and they have gotten back to me within 1-2 days.

Jul 04Reply

ice_star @holister_bby do you remember if you were able to receive payment from your sells while your account was locked? I'm in the same situation right now for some reason

Jul 16Reply

holister_bby @candygrapefruit All funds should continue to pend sales and then become available for you to redeem like normal! But the only way to fix the issue is to continue to reach out to support until you hear back from them with a resolution option

Jul 16Reply

cankoroglu ugh I'm getting the same errors here. Sorry! You cannot currently comment on listings from this seller. Sorry! You cannot currently make an offer to buy from this seller.

Aug 01Reply

cankoroglu does this mean my account has been suspended? or the seller has blocked me?

Aug 01Reply

d111d111 I got same errors for quite a long time. I couldn’t like listings, drop message etc. Apparently, my account was hold and need to email poshmark support to solve it. They responded in about 2-3days. At first they said they have released my account but it still not worked. They responded in an exact email as before asking for id and bank statement. Now i got payment issues idk why..🤦🏻‍♀️

Aug 02Reply

tsukinomiko im not being allowed to make offers either

Aug 02Reply

cbirnie @tsukinomiko I can’t comment on listings either!

Aug 03Reply

parisluxuries @buyalzo did you get resolved?

Aug 13Reply

parisluxuries @teryneakridge did you get resolved? I have the issue too

Aug 13Reply

twotulips I am unable to make offers, purchase anything outright, or favorite items. I have contacted Poshmark support numerous times, and this issue is still ongoing.

Aug 18Reply

twotulips Ditto

Aug 18Reply

twotulips I am experiencing the same issues

Aug 18Reply

paigebuttercup0 I'm currently having the same issue, it's beyond me how horrible this customer service is . how do these people just not answer. It's so messed up. I haven't even gotten an email back explaining why I'm unable to like, comment or purchase any items. What's the point of the app if you can't do the one thing it's made for. This is my only account as well. I'm a first time user I purchased my first item last night and I go on today and now my account isn't working. this app sucks!!

Aug 19Reply

sammarie981405 @samgarcia10798 same!!

Aug 31Reply

clearheart Same :(

Sep 01Reply

j_brake Not working for me either

Sep 13Reply

jodyert I am having a much different issue with thw ay i can views itesm. about four days ago all i can see is one giant picture no side pics it is a nightmare . it only ocurs on my laptop and windows 10 . i aml osing my mind i have contacted dell and micorosift they say it is poshmark issue cause it only happens on heir website when i log in customer support is not helful anyone else have this problem??

Sep 15Reply

raejackson777 @pigeon33 Right

Sep 17Reply

mayra4blanco @jodyert I am having the exact same problem and can't see but 1 huge picture and the top cuts off. What can we do to fix this? I'm glad I'm not the only one. If you were able to fix, please let me know. Thanks!!

Sep 29Reply

jodyert @mayra4blanco they never fixed the problem I am now using another laptop!!!

Sep 29Reply

jodyert AND THEY stopped responding to my emails!!!

Sep 29Reply

mayra4blanco @jodyert That's not cool. It's going to limit what we buy if we can't see it all. I wonder what happened.Thanks

Sep 29Reply

jodyert @mayra4blanco I just gave up thankful it works fine on different laptops and desktops!!

Sep 29Reply

mayra4blanco @jodyert I hear you! I'll try sending an email and see. Will keep you posted. Have a great week!

Sep 29Reply

lilamurph25 @iammesmiles i have just discovered i am having the same issue. i have been on posh for years and only up until lately this has come up. i sent several emails to customer support and no respond yet. i reset my account settings and checked everything, i even contacted ppal and they said it wasnt on their end. i did however add a mastercard and noticed someone said a mastercard will reject posh. i removed it and still having the issue of not being able to buy. you mentioned someone name hannah?

Oct 04Reply

lilamurph25 is there any new updates on this issue? i found this through search and am also glad it isnt just me. it is driving me bananas...there is a few items i am dying to buy.

Oct 04Reply

moonthreads @suncing y would they refund shipping? You're lucky they don't change to return ship the item!

Oct 17Reply

jillianvt @lv_jewel2519 same problem here, can't sell or buy and we just moved our business! Every other site verified our address just not post 😨 bad for posh and business!!!

Oct 20Reply

jillianvt Not "posh" not post;)

Oct 20Reply

lilamurph25 @noryageur i contacted support several times and they finally responded and fixed the issue. though just last week i was experiencing another error and they then fixed it again and told me there was a safety error for buyers and sellers and my closet got caught in the middle but they fixed it. just continue to contact support and it will get resolved.

Oct 20Reply

itachigaga @yunna4ka did your problem get resolved??

Nov 14Reply

mymemi1998 Trying to list from a desktop. Everything is marked and entered and I keep getting "error" when I attempt to list. Any ideas anyone?

Nov 17Reply

vazquezmunizi @melissanygaard hi! I was having the same issue but I looked up on the internet “USPS address verification” and I found a website that sort of fixes your address, so I tried it and voilá! My address is valid now. It only changed some of the wording in my address that was apparently incorrect.

Nov 20Reply

vazquezmunizi @itachigaga check your address on https://smartystreets.com/products/single-address (it helped me out with the same situation)

Nov 20Reply

vazquezmunizi @noryageur https://smartystreets.com/products/single-address check your address on this website!!! I had a similar issue with my address

Nov 20Reply

vazquezmunizi @lv_jewel2519 https://smartystreets.com/products/single-address this website helped me out, my address was all wonky too. Apparently it works with USPS’s database or something

Nov 20Reply

kevintarver482 can anyone help explain how my order was cancelled, and I was kicked out of my account? I've tried to contact customer support but keep getting ignored

Nov 30Reply

shieldmaidenn What if you make a purchase and it says inventory not available?

Dec 07Reply

mingaling0728 They wanted me to verify my identity as in send them a photo of my drivers license or passport! I said absolutely not!

Dec 12Reply

mingaling0728 @pigeon33 they just asked me for mine this morning and i said no thank you, if your response time is an Indication if your character the Hell no!

Dec 12Reply

amberstone9595 Same! I’ve been having this issue for a year now and support never solves the situation they always say check with my bank and I already did! 🤦🏻‍♀️

Dec 14Reply

cycoscloset same and i've been selling over 2 years suddenly i can't buy or list anything

Jan 08Reply

delawoodsweed the same thing has happened to me

Jan 28Reply

annagbrowne same!!! and there’s something that someone gave me a great offer on that i “can’t buy” 🙄

Feb 15Reply

marsblackmon323 I solved it,use the format of address based on your drivers license.

Feb 15Reply

madonna33j I had this happen to me. In all these responses, I haven’t seen any solutions. What do we do? I wrote and awaiting reply.... but waiting on customer service is like watching water drip. I can still sell, comment... but I can’t make offers or buy, nor receive offers. Someone said my account is disabled.??? Please give advice

Feb 22Reply

madonna33j @thejoyfuldancer did you get it fixed???

Feb 22Reply

annagbrowne @madonna33j yes. my grandpa did it so i’m not sure exactly how.

Feb 23Reply

madonna33j @thejoyfuldancer okay thanks

Feb 23Reply

simplydainty @rev2216 omg I'm not alone, I tried buying a item today and it told me I couldnt to contact support this site is a freaking JOKE, customer support is just a email, and 1 person probly checks it 🤣

Mar 03Reply

beccaas @madonna33j did you get it sorted?!! I’m having this issue and I’m freaking out

Mar 06Reply

madonna33j @rebeccabexyb000 I know exactly how you feel. Yes. They said they fixed it.... although I haven’t tried buying anything yet. I wrote support at poshmark about ten times. I also wrote to the messages, on their Facebook page. So try support a bunch of times, then write through messages on the Facebook page saying you’ve written a bunch of times and nothing happened. Facebook got them to reply within about a week. Let me know if you need anything else and good luck 💕💕💕

Mar 06Reply

beccaas @madonna33j thanks so much for the helpful advice! I appreciate it so much. And I’m so happy you got your account back! 💖🥰

Mar 06Reply

madonna33j @rebeccabexyb000 I hope you do too! Once you do, write for the next person 💕. Hope you get it back quickly! There’s hope though. 😁

Mar 06Reply

beccaas @madonna33j thank you! I’ll keep the thread updated! 💖

Mar 06Reply

evesemporium I also just lost a great bundled sale due to this issue :(

Mar 09Reply

dutch_bros @evesemporium I'm in the same boat! I have sent so may messages to Posh, all I hear is crickets. Frustrating! Today, I decided to Google this reason and it brought me to this. Glad not alone.

Mar 11Reply

dutch_bros @mingaling0728 I got that reply too. So, I can't buy anything either. They told me they fixed it. But didn't. I can still sell. I have sent endless amounts of emails back to back and it's been longer then 24hrs.

Mar 11Reply

mingaling0728 @michellea1 I sent them 3 emails before I received a request for a copy of my drivers license or passport to verify that the payment method I used belonged to me. Couple things here......there is no way in the world I would ever send them that! I don't know who in the heck they are, and I have been a victim of identity theft more than once. That is all they need to commit fraud! No thank you, it is illegal for merchants to ask for your I'd.

Mar 11Reply

sunriseco @drewluv

Mar 17Reply

alohaelegance if your address does not conform to USPS database, then posh might prevent the sale- just a guess on my part. if a shipping address in the database says "street name, Suite Z, box 100" and the database says "Street name, Suite Z" then this is the only address that most shipping label software must use. This often happens when someone uses a private mailbox rental company like MBE.

Mar 18Reply

iloveyou061011 I'm trying to buy something and its saying sorry you can't make an offer to this person right now what does that mean I made an offer before but had an issue with my credit card but I had a sick child so it took a minute now its saying that

Mar 31Reply

iloveyou061011 @lvbrit4nnia did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @edtrevino99 did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @luvcandybell did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @themrsbam did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @bb2017bb did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @stylemeetlife did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @jaytay73 did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @cari_33 did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @gooddeals72 did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @serenityuy did you ever find out why I'm having the same problem

Mar 31Reply

iloveyou061011 @iperpetua did you ever find out why I'm having the same problem

Mar 31Reply

luvcandybell @iloveyou061011 actually my post was from a few years ago but you have to have the same address on your payment card as your home address registered with Poshmark hope that helps!

Apr 01Reply

luvcandybell @aimpie they also flag you if you have more than one account.

Apr 01Reply

luvcandybell @xoxo777 they flag you for two accounts and unverifiable billing info matching addresses.

Apr 01Reply

iloveyou061011 @luvcandybell I have 4 tenants who rent rooms from me I emailed them and told them that I'm basically a homeowner who rents out room for rent

Apr 01Reply

luvcandybell @iloveyou061011 also too if you use P@ypal it usually works I know they have been having problems with certain MasterCard automatically blocking purchases from Poshmark hope that helps!

Apr 01Reply

jaylynnsmithh I tried to make my first purchase today as a new posher and when I filled out my shipping address it told me “Sorry, the shipping address you entered is invalid.” Anyone have the answer to why this is happening???

Apr 05Reply

clau723 Did it work for anyone

Apr 14Reply

tayloraannnne i’m getting a “sorry! you cannot currently perform this request” ):

Apr 15Reply

tayloraannnne so some posher seriously reported me and got my account restricted bc i offered her $25 for a $30 shirt and then she said “sorry i’m trying to sell full price won’t accept low balls” and i said “omfg ok” ( oh my frecking god)

Apr 15Reply

tayloraannnne i HATE petty poshers ugh

Apr 15Reply

thecosmos291 @luvcandybell Omg I’m so happy to read your comment. I tried to make purchases many times today, but it didn’t let me. I just deleted my master c ard and used my P-P and it works. Thanks so much❤️

Apr 19Reply

snorks Thanks for making this "listing"! I am frustratingly encountering a similar problem and I wish that the sellers here on Posh would let Poshmark know. If enough people complain, maybe they would actually try and fix it.

Apr 26Reply

jessica_motter @cynarae have you gotten yours fixed yet

Apr 28Reply

mrssgg7788 @tayloraannnne do you know how long it takes til you can purchase again??? im having this same issue!

May 03Reply

tayloraannnne @mrssgg7788 girl posh is the WORST with customer service. they keep saying they’re gonna reactive my acc but they haven’t yet

May 03Reply

shayuntay18 @mrssgg7788 have you been able to purchase yet? i’m having the same issue also

May 06Reply

ashleyngf09 I’m going to tell my experience because I went thru this too. I check out thru usps and I put my address and I look up which address they accept and it did work.

May 07Reply

florensalem @samgarcia10798 ugh I’m having a problem too! I have someone who wants to buy something off my page and he keeps saying it says not for sale...but on my end it is. What do I do 😭

May 08Reply

mrssgg7788 @shayuntay18 nope! still not able to!

May 09Reply

klosetaddict I am also unable to buy anything. I can't even use the money in my Posh account that I made from selling things in my closet. Ugh!!!

May 12Reply

506thrifts @jaytay73 Did they ever “un block” your account?

May 15Reply

avagrace1479 Same! I don’t know how to fix it tho:(

Jun 06Reply

jenny2075 I am experiencing the same problem:(

Jun 08Reply

rosachacon1 @jenny2075 same here!

Jun 19Reply

rosachacon1 @avagrace1479 did you ever get it fixed??

Jun 19Reply

avagrace1479 @rosachacon1 no🥺

Jun 19Reply

f_montero @avagrace1479 yeah I can’t make a offer or buy Anything either and I’m a active buyer on here. I’ve reached out to poshmark numerous times and not one reply. This is stupid and their customer service is a joke.

Jun 19Reply

minestoyours @florensalem take item down and re-list the product!

Jun 21Reply

sunitagupta @sillyko59 this has happened to me today I do not know why when I was buying and item it said you are not currently allowed to buy anything from this seller I think the person blocked me because I asked that can you put this item on hold and it is my very first time buying something on poshmark but I really do want that thing on poshmark for my birthday since it is on June 25 only 4 more days what do I do I still want that item

Jun 22Reply

minestoyours @sunitagupta is the item the only one listed on Poshmark? have tried looking at other “sell” platforms?

Jun 22Reply

sunitagupta @sillyko59 yeah it was my first time buying and I still don’t know why she blocked me I have bought something else today in poshmark and when I was purchasing it let me purchase and there was no problem at all while I was purchasing it and the when I first tried to buy something on the person who blocked but it would not let me and I bought a new item from someone else not the person who blocked me

Jun 22Reply

minestoyours @sunitagupta My only guess is your located in Canada and there's a possibility that Canada residents aren't able to purchase from the U.S.? I've never purchased from Canada (yet) so I can't really say. But that is my thoughts? The item you purchased, is the buyer in the USA?

Jun 22Reply

sunitagupta @sillyko59 even that person is located in Canada I know because when I was not blocked it said I could purchase that item than it did not let me after 5 minutes

Jun 22Reply

see2c2sea2 @xoxo777 - You have to use two different email addresses to create multiple accounts.

Sep 17Reply

pooh219585 so I'm new and when I post something it says post not available what does that mean and what do I do to fix it?

Oct 08Reply

trinidad219 this keeps happening to me ugghhh

Nov 14Reply

j81890g @maris242 just found this.... apparently it could be for a number of reasons hope you can work it out 😊 🙏

Nov 15Reply

bseo They keep asking me to verify my identity with a DL or passport to purchase an item.?? I don’t feel comfortable with this? I’ve been in poshmark for a few months and this just now is happening? What is going on? Anyone else have this experience?

Dec 02Reply

myvinti I have had an account with PM and I went to update my card details and address and for two days now it is stating incorrect zip code against what the bank has. I called BOA and they said this is an on-going issue with poshmark. SO HOW ARE WE SUPPOSED TO USE THIS APP IF WE CAN'T EVEN ADD OUR NORMAL CARDS??????????????? The one time I want to make a purchase after years this is what happens. This is why we started using other apps. You are losing business from all of us women here.

Jan 01Reply

psmith947 @samgarcia10798 Me too!!!

Feb 06Reply

psmith947 @bseo I did just yesterday. I had to set up a new account. I've had mine since 2017 and had my account info stolen in 2019 due to PMs failure to protect my data. Hell if I'm giving them my passport.

Feb 06Reply

psmith947 @f_montero I'm having the same issue. did you ever get it resolved?

Feb 06Reply

f_montero @psmith947 yes. I disputed a charge from them From my bank I Until I was properly refunded by them then had my bank reverse the Charge then poshmark unlocked my account

Feb 06Reply

psmith947 @f_montero But I didn't dispute a charge :( and customer service is not getting back to me.

Feb 06Reply

jacklinjanna Hi all! If you get to this comment (I hope you do), I resolved this error by typing my address into pirate ship (you could use usps prob too) and seeing the “recommended” address that pops up. There were certain parts of my address that USPS was not liking, so for instance it recommended I spell out the number of my street instead of just saying “8th” I changed it to “Eighth” and it let me buy. Pls try this and see if it helps :)

Feb 19Reply

laurendell @jaytay73 this JUST happened to me and your response makes SO MUCH SENSE because my third purchase didn’t go through. Says the payment was declined, but there’s no reason it should have been. I have been searching the internet for answers, and THIS is the only thing that makes sense. Thank you 🥺

Feb 20Reply

goodjev you are rish

Feb 23Reply

alakazella @sisimeii Say someone gets your credit card and knows your billing address. So they put your address as the billing address. Then they ship it to their own address. The seller of that item ships the order out. Not knowing it fraud. Then you see a charge on your credit card. You report it as a fraud. Then the credit card company can do a charge back. Taking the money from Poshmark and they will not pay the seller. Then that seller would be out their product and money.

Mar 13Reply

alakazella @cjanders that's the way to do it. Push that business. We can all learn a think from cjanders :)

Mar 13Reply

kamonika2000 I have sent Poshmark Support 3 emails the last 3 days without a response. I had 89 listings and all are not visible anymore (including the sold ones) I am unable to like or comment on any listings or make purchases on my account either. So frustrating!!

Mar 15Reply

jmoran5biz poshmark is going to shit

Apr 09Reply

mcouc I haven’t been able to list on my profile. Does anyone knows why ?

Apr 12Reply

cyndiilu @mcouc I can’t buy either what is going on ?? I buy a lot for myself not to resell ! 😟

Apr 13Reply

downwithgravity Same. I think I'll switch to Thred UP! :)

May 01Reply

amvet2021 @aimpie a "friend of mine" fixed it two different ways. First they put the poshmark acct in their Samsung secured folder and it let them use two accts at the same time like that, treated it like two different apps. They also used a VPN and made a second different acct on the web site not using the app. But never had an issue with addresses.

May 05Reply

katherynbermann Same problem, Poshmark says the zip on my card doesn’t match what’s on file at the bank, even though it’s a reloadable card and I’ve used it successfully everywhere else…

Jul 06Reply

vanesa335 @luvcandybell I literally be having that problem I need helppp

Jul 20Reply

missmariessim @camila1921 read these, this might explain why 🤷🏼‍♀️

Sep 06Reply

lorrainelussier I am from Canada and I cannot make offers, for poshmark asks the country I am from and I can’t change US to Canada

Sep 28Reply

buffy_summerz - ☝🏽I can't buy or sell. I just get this message... Sorry! You cannot currently perform this request. Please reach out to Poshmark Support for assistance....Any advice?

Nov 21Reply

djhkmoore I purchased two jerseys and it was a scam. They “shipped” but sat at same post office for 2 weeks. Meanwhile I cancelled my order with Poshmark. Then 2 weeks later—two pencils arrive in the mail!!! It was a scam. I cannot buy niw, I assume due to the scammers saying something was wrong on my end. What a joke.

Dec 17Reply

leviahz @sisimeii I’m having the same issue I can’t check out when I’m ready to buy, did anyone solve this problem?

Jan 18Reply

poshstyles_ @leviahz Poshmark is losing it. Customer service is terrible but they have time to restrict accounts. 🥴

Jan 29Reply

fourrescuecats me too - so frustrating!

Feb 09Reply

ashtynmichelle @samgarcia10798 My account has been saying the same thing that I am unable to purchase at this time it’s been like this for over a month and I’ve sent countless emails to posh Mark and they will not respond does anyone know how I can reinstate my account or what do I do

Feb 10Reply

ashtynmichelle @samgarcia10798 Unfortunately, I opened up two new accounts and they both keep telling me the same thing cannot purchase at this time please contact Poshmark.

Feb 10Reply

ashtynmichelle @yari_estrada agreed! I reached out to the BBB!

Feb 10Reply

jaetm @jaytay73 thanks for this. Really helpful!

Feb 27Reply

jaetm @iammesmiles so helpful. Thank you!

Feb 27Reply

jeff1234280 Same is happening with me! What is up?

Mar 09Reply

sidehustlecharm @edtrevino99 hi this is happening to me today? I can share/ post/ like/ send offers through my shoppers, but I can not buy or send a offer on items to no one? No email frm Poshmark saying why or anything I emailed them no response as of yet just curious what happen to you and if you were able to buy a gamble on your same account again

Mar 13Reply

656110ramen @sidehustlecharm same here just happened today not sure why

Mar 15Reply

jenniepw Same thing going on here. Yesterday my account was fine, today it won’t let me purchase or make an offer. Absolutely ridiculous that I had to create a second account

May 01Reply

debsenn0763 I have for the second time this week, gotten and error message saying Sorry, You cannot currently perform this request. Please reach out to Poshmark Support for assistance. I can perform every task on Poshmark except adding inventory. It is not allowing to to post my items for sale.

May 16Reply

bettyortiz11 I have the exactly same problem for about 5 days now. :(

May 22Reply

ariana_m3 @debsenn0763 same!! I think posh has suspended out accounts

May 24Reply

alexa_prisco @msieda this is what I found. Look at the comments. Your billing and shipping address have to be entered perfectly. So read through and make sure none of the above issues are happening.

Jun 18Reply

debsenn0763 I had this happen once, and I sent in a message to support. They looked into it, it took about a day, and then everything was back to normal. My problem was I had access to everything, but was unable to post any new items, that was the only issues I have ever had to deal with. I hope that information helps you.

Jun 20Reply

peaches_69 @yunna4ka I'm having the same issue. did you get it resolved? if so, how?

Jun 29Reply

peaches_69 @lrbposh Ditto!!! did you get any response or resolution?

Jun 29Reply

peaches_69 @iammesmiles I did that and still nothing!!! geeessshh!

Jun 29Reply

peaches_69 @debsenn0763 I can't afford or purchase...I've emailed support 4x and still nothing!!

Jun 29Reply

peaches_69 @diana_luong this has obviously been going on awhile...still working on it...uggghhh!!!!

Jun 29Reply

ilyemilee this just happened to me. do you know how i could possibly fix it? it just says go to poshmark support for help. i did but i didnt figure anything out.

Jul 28Reply

leandrad89 Literally having the same issue since I wasn’t able to get a verification code due to having a new phone number I wanted to update. How do they expect you to get a txt to an old number for verification when clearly you have a new number

Aug 01Reply

leandrad89 I also made a new acct thinking I can just start brand new since deleting my acct and changing any info requires that verification txt and they restricted the new acct too. I want to buy and get it delivered to correct address bc I also moved so I can see how they see that as red flags but there’s no phone number for them that I can find

Aug 01Reply

beverlygallery3 this same thing is happening to me!

Aug 10Reply

p_s_i_love_pink @debsenn0763 Hi deb , I am glad I bummed into this post .. I am having the same problem . I was able to list until an hour back but now when I am making a listing it says I can’t list and I need to contact poshmark support .. I believe rest everything seems to be working for me except for the listing . Can you please help how did you get this problem solved .

Aug 16Reply

debsenn0763 I contacted Poshmark

Aug 17Reply

intuitivechoice Same! Since July, and there is NO reason for it, and every time I write to customer support they just close the case and don't fix it, and yes, I sent in my ID. This is incredible, as a business owner, I find this absolutely amazing and from what I have seen here, on twitter and reddit, they just don't give af. Now I know why there is no phone support. Super sad, because I buy tons with 7 kids, but oh well, they are very arrogant about it.

Nov 04Reply

candacemf90 yup. for some reason something I purchased got canceled and now I can't make offers anymore.

Nov 15Reply

sunflower_stems @hollybaker333

Dec 27Reply

sunflower_stems @hollybaker322

Dec 27Reply

connierose18 @lrbposh I am too this is really horrible

Dec 29Reply

jessi_nc @teryneakridge did you ever get this figured out? this is happening to me right now. I can't list or buy.

Jan 05Reply

jennierichar397 I can’t buy anything and I can’t see the items that supposed to be delivered.

Mar 04Reply

babe1223 I’m currently unable to make a purchase from a particular buyer whom I’ve never interacted with before - other than asking for bust measurements of the item??? How is this legal???

May 22Reply