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katjo
katjo
Updated Feb 27
katjo
katjo
Updated Feb 27

All About Shipping

Shipping

US$10

Size

Not for sale

Like and save for later
Tips on shipping, getting boxes, upgrading shipping labels and scheduling package pickup.
Shipping/Discount
  • Seller Discount: 10% off 2+ Bundle

  • Ships to: United States

  • $7.97 Expedited (1-3 day) Shipping on all orders

Posh Protect: Buyer Protection Policy

Get your order as described or receive your money back. Learn More.

361 Comments
katewinck
katewinck @katjo thank you so much for posting these very informative question and answer listings. I'm new to PoshMark and have found these to be incredibly helpful. Thanks again!!❤️😊
Feb 22Reply
katjo
katjo @ktereszcuk You're welcome, I'm glad you found them helpful. Welcome to Poshmark!!👍👏👏👏👏😃❤️
Feb 22Reply
fancypantsmcgee
fancypantsmcgee @t_ms_sincerity @blissfulinaz @read247 Hi ladies! Since you are all (relatively) new, I wanted to suggest checking out the series of informative posts in @katjo's closet, like this one for example. They are great tools when you are just getting started and equally as helpful as reminders if you've been around for a while. :) Happy Poshing! xoxo
Feb 24Reply
t_ms_sincerity
t_ms_sincerity Perfect Big Thank you!!!!💐@fancypantsmcgee
Feb 24Reply
fancypantsmcgee
fancypantsmcgee @t_ms_sincerity No problem!! Always happy to help!
Feb 24Reply
katjo
katjo @fancypantsmcgee 👍👍👍👍👍😘
Feb 24Reply
read247
read247 Thank you @fancypantsmcgee ♡♡♡
Feb 24Reply
read247
read247 Do you know if you can use the flat rate boxes as ling as flat rate is crossed out? I have cases of them!
Feb 24Reply
katjo
katjo @read247 Hi😃 I suggest emailing Support@Poshmark.com to be certain. My guess is no because they have a different scanning code on them but I suppose you could turn the boxes inside out then it becomes just a plain brown box.😉
Feb 24Reply
jessikas_closet
jessikas_closet Hi! I'm new to poshmark I'm grateful to stumble across your page 😃 question Can I use my own boxes/poly mailers to ship items? Do I just attach the shipping label to it?
Feb 24Reply
katjo
katjo @jessikas_closet Hi and welcome to Poshmark! Yes, you can use your own boxes and just tape the Poshmark shipping label to it.👍😃
Feb 24Reply
jessikas_closet
jessikas_closet Thank you for your help!!!! :)
Feb 24Reply
katjo
katjo @jessikas_closet You're welcome, anytime. Happy Poshing😃
Feb 24Reply
read247
read247 Thanks, I forgot about the scanning code. That would make sense. That is a good idea about inside out though!
Feb 25Reply
katjo
katjo @read247 You're welcome👍😃
Feb 25Reply
classyvintage
classyvintage Love your new sassy profile picture
Feb 26Reply
katjo
katjo @classyvintage Thank you❤️😘💋💋💋
Feb 26Reply
katjo
katjo @jaybray22 Hi😃I'm so happy you find all my tips helpful👍 I weigh my packages at home. I bought a shipping scale. I highly recommend buying one if you plan on being a posh addict like me...lol...it was one of the best investments I made for my closet, it takes the guessing out. They are available at your local post office. A 5lb scale is $25 and a 10lb scale is $50. Office supply stores sell scales as well and might be a bit less.👍😃
Feb 28Reply
katjo
katjo be a little less. Happy Shipping📦📫👍😃
Feb 28Reply
katjo
katjo @jaybray22 You're welcome Jannine and you have a great weekend as well.😊
Feb 28Reply
katjo
katjo @navarro55 Hi and welcome to Poshmark! Yes, you can make money. As for how long it takes to sell an item, that varies. Some items sell fast and others may take awhile. You increase your chance of selling by adding more items to sell as well as increasing your followers. It takes time and patience. I have a several tips listed in my closet, take a look at them as they are very helpful for new members.👍😃
Mar 06Reply
katjo
katjo @navarro55 You're welcome, anytime.😊
Mar 06Reply
hastonandkayden
hastonandkayden @katjo when you log on to the usps app to orser free boxes which ones do you get?
Mar 06Reply
katjo
katjo @hastonandkayden Hi😃Get the ones that just say "Priority Mail" mailing box. Not flat rate or Regional rate or Express mail.
Mar 06Reply
hastonandkayden
hastonandkayden @katjo all i see are the priority mail the size and flate rate box.
Mar 06Reply
katjo
katjo @hastonandkayden They just say "Priority Mail Box". Numbers are #1095 #1096 #1097 #1092. I also like the shoe boxes (priority mail shoe box) and the Priority Mail Tyvek Envelopes are handy as well.
Mar 06Reply
katjo
katjo @hastonandkayden Click on "Get mailing and shipping supplies" then click on "Priority Mail" click on "view all" and you will see them toward the bottom.
Mar 06Reply
hastonandkayden
hastonandkayden @katjo thank you! I had just ordered the wrong boxes right before this post! Glad you posted this! Those boxes didnt show up thru the app i finally found them on the website.
Mar 06Reply
katjo
katjo @hastonandkayden You're welcome. I'm happy you found the right boxes. It's very convenient to have them delivered.👍😃
Mar 06Reply
britgirl2
britgirl2 Would you mind if I shared this in my closet? 😘
Mar 09Reply
katjo
katjo @britgirl2 Hi😃I don't mind at all...feel free to repost it in your closet.👍👍👍👍❤️😘💋
Mar 09Reply
britgirl2
britgirl2 💓👭💓your a doll
Mar 09Reply
katjo
katjo @britgirl2 Thank you😊
Mar 09Reply
choucampbell
choucampbell Thank you for sharing! This helps a lot! Have an amazing day!😀🌴
Mar 19Reply
katjo
katjo @choucampbell You're welcome, I'm glad it found it helpful👍😃
Mar 19Reply
katjo
katjo @foxycleopatra1 You're welcome. I'm happy you found all my tips helpful. Happy Poshing!😃💗
Mar 22Reply
mslatoyanicole
mslatoyanicole Very helpful...thanks!
Mar 25Reply
katjo
katjo @mslatoyanicole You're welcome.👍😃
Mar 25Reply
iam_dami
iam_dami @katjo Kathy I have a question. I sold an item and shipped the following day. For the past two weeks all the USPS website tells me is that the delivery status is not updated. I am now worried the package is now lost in the mail 😔 What happens next? I have emailed posh support and they said they would contact the buyer to confirm delivery and release my earnings but I'm still waiting and getting a bit nervous. Any advice you could provide is appreciated.
Apr 04Reply
katjo
katjo @iam_dami Hi😃I have had this happen to me a few times, I also thought it was lost in transit but it did after a week get to it's destination. The good news is the package has been scanned so it proves you have shipped it. I would not worry to much because if it doesn't make it to the buyer (I think it will) Poshmark insures every shipment. I would give a week from the last email you got from support to give them time to investigate it, if a week passes then I would send another email. They are pretty good at tracking things down but it does take a bit of time. I hope this reassures you.❤️
Apr 04Reply
iam_dami
iam_dami Thank you so much Kathy! You have certainly put my mind at ease. I will give it some more time and hope for the best 😊 -Dami
Apr 04Reply
katjo
katjo @iam_dami You're welcome. Have a great weekend.😊💗
Apr 04Reply
alba330
alba330 @brittee Welcome to Posh. Please read. @dayane5to
Apr 09Reply
justbecauseiam
justbecauseiam @katjo thank you. Be
May 18Reply
justbecauseiam
justbecauseiam @katjo thank you. Be
May 18Reply
katjo
katjo @justbecauseiam You're welcome😉
May 18Reply
lady_dar
lady_dar @katjo this has been very helpful thanks so much
May 23Reply
katjo
katjo @ladydar You're welcome Darlene, I'm glad you found it helpful.👍💗
May 23Reply
katz2
katz2 @tabithadancer Here's some great info on shipping.💕
May 29Reply
katjo
katjo @monkeyshine Hi Ivy😃I'm glad you find my tips helpful.👍I'am considering doing a direct link to a website of just tips for beginners.😉
Jun 09Reply
alba330
alba330 @krochellet Read this post. Very useful info.
Jun 24Reply
katjo
katjo @alba330 👍😊💗
Jun 24Reply
alba330
alba330 Thank you! 💞💞💞
Jun 24Reply
katjo
katjo @alba330 You're welcome 😃
Jun 24Reply
krochellet
krochellet Are we allowed to decorate the boxes or no?
Jun 24Reply
katjo
katjo @krochellet Hi😃Yes, you can decorate your box.👍
Jun 24Reply
alba330
alba330 @clothes_clothes Rachel, you will find some really helpful and useful info here. 💞
Jun 28Reply
clothes_clothes
clothes_clothes thank you so much! very helpful! (:
Jun 28Reply
alba330
alba330 @lkflinn Here you go, Lauren!
Jun 28Reply
lkflinn
lkflinn @alba330 thank you!!
Jun 29Reply
alba330
alba330 @lkflinn You're welcome.
Jun 29Reply
almostnew
almostnew I have had a couple of orders that the shipper used the flat rate box and my shipment was delayed. Is there any way to insure that the correct box is used? The label clearly says 2 day priority so you would think that the post office would catch it.
Jul 06Reply
katjo
katjo @almostnew Hi😃There is no way to insure the seller doesn't use flat rate boxes just as there is no way to insure sellers follow and read all the rules. It is clearly stated in the F&Q section that flat rate is not allowed and by using flat rate slows down shipping, which now can give the seller a bad ratings.
Jul 06Reply
goldenkoalas
goldenkoalas Can you give me a shoutout
Jul 06Reply
gordomom
gordomom @clpxminer another post by Kathy
Aug 07Reply
katjo
katjo @heyitssarai Hi😃, no not the regional boxes. If you go on the full website you will see the priority mail mailing boxes.
Aug 20Reply
katjo
katjo @heyitssarai You're welcome😃
Aug 20Reply
alba330
alba330 @erenfudd10 Read this, very important info to get started.
Nov 07Reply
erenfudd10
erenfudd10 Thank you my friend!! @alba330 💗
Nov 07Reply
alba330
alba330 @bhparikh Please read this post. When you make your first sale, this info will come handy.
Mar 21Reply
alba330
alba330 @gniccccc Read this...
Mar 21Reply
jessregelson
jessregelson Hi, Kathy. I'm Jess. I want to thank you for all the great information you provide to this community! So glad to have spent time reading your great suggestions tonight!
Mar 24Reply
katjo
katjo @jessregelson Hi Jess! I'm thrilled you found my tips helpful and thank you for taking the time to leave such a sweet comment.💗😊
Mar 24Reply
alba330
alba330 @katiemarteney Read this...
Apr 05Reply
alba330
alba330 @katiemarteney I'll answer in your post.
Apr 05Reply
samanthaharris
samanthaharris @katjo SO helpful. New to Poshmark. Thanks for great info all around.
May 03Reply
katjo
katjo @samanthaharris You're welcome and welcome to Poshmark!👍🏼💗
May 03Reply
amarie423
amarie423 Hey just a question, what app did you download because my USPS mobile only allows me to purchase stamps not boxes.
Mar 12Reply
katjo
katjo @amarie423 Hi, you can’t order boxes on the mobile app now, you have to go to the website.
Mar 12Reply
amarie423
amarie423 @katjo ok thank so much!
Mar 12Reply
katjo
katjo @amarie423 You’re welcome.💗
Mar 12Reply
sassysue1962
sassysue1962 @katjo where do I get the poshmark tape?
Mar 23Reply
katjo
katjo @sassysue1962 Hi, on @poshfixings but they only stock it periodically.
Mar 23Reply
ds_fashions
ds_fashions Hey there...I can now use regional rate boxes to ship correct?
Jun 01Reply
katjo
katjo @ds_fashions Hi, you can use flat rate or mailing boxes.
Jun 01Reply
ds_fashions
ds_fashions @katjo thank you! I found that out.. now I know for sure.. I wish Poshmark would update on their end. Thanks again! ♥️💕
Jun 01Reply
katjo
katjo @ds_fashions You’re welcome, anytime.💗
Jun 01Reply
madisond0505
madisond0505 Hello! I was wondering if someone bundles something and what they bundled can’t fit in my padded envelopes am I allowed to ship the stuff out in two separate bags with the same shipping label?
Jun 26Reply
katjo
katjo @madisond0505 Hi, no you can’t use the same label on 2 separate boxes, it will mess up the auto tracking and you won’t get paid.
Jun 26Reply
madisond0505
madisond0505 Okay thank you so much!
Jun 26Reply
katjo
katjo @madisond0505 You’re welcome, anytime. You can use any box, it doesn’t have to be a USPS box.👍🏼
Jun 26Reply
teach20051
teach20051 Hi, question... let’s say i send out an offer to a potential buyer, and choose the $1.50 off shipping. If they accept, does that $1.50 just come out of my earnings from that sale? Can i still use the Poshmark label that’s emailed to me?
Aug 07Reply
katjo
katjo @teach20051 Hi, yes it does come out of that sale earnings. Yes, you still use the shipping label Poshmark emails you.👍🏼
Aug 07Reply
teach20051
teach20051 @katjo thank you so much !!
Aug 07Reply
katjo
katjo @teach20051 You’re welcome, anytime.💗
Aug 07Reply
vets9
vets9 Hi, I have a question regarding a customer wanting to get the item the next day, what can I do about this? Can I pay and print for my own label?
Sep 13Reply
katjo
katjo @vets9 Hi, no you cannot ship next day. You have to use Poshmark shipping label which is 2 day priority. If you used your own shipping label you wouldn’t get paid since the label Poshmark provides is automatic with tracking which is also connected to your account hence how you are paid.
Sep 13Reply
anneclaire
anneclaire Love your closet Kathy!
Oct 04Reply
katjo
katjo @anneclaire Awwhh, thank you!!!💗😘💋💋
Oct 04Reply
whitneynoury
whitneynoury @katjo hi question I was under the impression that hairspray/styling products were unsupported as they can only travel ground transport and the priority mail label provided by posh doesn’t ensure ground shipping. I am subscribed to a product club that sends travel size high end hair products that I will never use and want to list. I’ve seen full size cans of hairspray sell and ship on here but not sure how it goes. Don’t want to run into issues when trying to send out to buyers! Any insight?
Oct 05Reply
katjo
katjo @whitneynoury Hi, you are correct. Hairstyle products are not allowed. Those selling these products are breaking the rules and risk getting reported and their closet deleted. If/when you see someone selling non fashion non compliant items do report them.
Oct 05Reply
katjo
katjo @kyleighrpeltier Awwh you’re welcome, anytime!💗
Oct 05Reply
cannotgetenough
cannotgetenough can i use a 16 x 16 x 8 box to ship my item? Thanks for your time.
Oct 09Reply
katjo
katjo @cannotgetenough Hi, yes you can use any size box.
Oct 09Reply
cannotgetenough
cannotgetenough @katjo Thank you so much for getting back to me.
Oct 09Reply
katjo
katjo @cannotgetenough You’re welcome, anytime.💗
Oct 09Reply
downrightclean1
downrightclean1 Has anyone shipped luggage? 😬 I’m at a loss of what to ship it in. Help appreciated!! Thank you in advance!
Oct 22Reply
katjo
katjo @downrightclean1 Hi, yes people have shipped duffle and roller bags. You just need to find a big box, but be careful of the weight. If your package is over 5lb you have to upgrade your shipping label and pay for the overage.
Oct 22Reply
downrightclean1
downrightclean1 @katjo thank you so much for the response! They have a type of plastic Surat wrap at the store...can I use that? I know I’ll be a few pounds over. I hope they can just upgrade me there and I don’t have to do anything else through posh.
Oct 22Reply
katjo
katjo @downrightclean1 You have to upgrade through Posh, if it’s not a Poshmark shipping label with their tracking that’s assigned to that purchase you won’t get paid.
Oct 22Reply
katjo
katjo @downrightclean1 I personally would put it in a box not wrap so the content is not exposed.
Oct 22Reply
downrightclean1
downrightclean1 @katjo thank you so much!!
Oct 22Reply
katjo
katjo @downrightclean1 You’re welcome, anytime.👍🏼
Oct 22Reply
downrightclean1
downrightclean1 @katjo I’m soooo disappointed with posh right now, I just spent $65 on shipping on something that made 95 dollars on. That doesn’t include that they had already taken $30 out of the original price for shipping. I’ve had other problems not getting contacted back about refunds that never made it to me. There is no customer service number to call. Very disappointed, I’ll be removing myself from posh.
Oct 23Reply
katjo
katjo @downrightclean1 They took the 20% commission not for shipping. This is why it’s important to consider price with oversize or heavy weight listings. You need to figure that in with the price so you don’t pay the shipping, the buyer does. It was a hard lesson learned.
Oct 23Reply
katjo
katjo @downrightclean1 I’m sorry you are disappointed.😢
Oct 23Reply
downrightclean1
downrightclean1 @katjo i think overall it’s bad customer service and there is not one to talk to directly about problems or questions.
Oct 23Reply
katjo
katjo @downrightclean1 I understand. I’m always happy to answer any questions if I can help at anytime. 💗
Oct 23Reply
radaki
radaki @katjo customer purchased ski boots. With box, weighs 11.0 lbs. I oaid the $19.99 for 10lbs. But looks like its being shipped back. Too heavy. Is there a way to do this?
Nov 27Reply
katjo
katjo @196rsmith Hi, I don’t understand why the post office is sending it back if you paid the extra shipping for the weight. When you receive it I would take it back to the post office (as is) to see what the extra charge above the $19 you already spent.
Nov 27Reply
katjo
katjo @196rsmith Oh wait a minute, you paid for 10 lbs but it weighs 11, that’s why it’s coming back. You have to pay for that extra pound. They won’t deliver unless entire postage is covered.
Nov 27Reply
radaki
radaki @katjo pay for the extra pound at the post office?
Nov 27Reply
tiffneyg
tiffneyg @katjo Hello Kathy! Is the shipping information in this post still current as of 12/7/18? I ask because I have a very large bundle order and it has to go to Poshmark Authentication. I got it into one box, but the box weighs 35 pounds. PoshMark customer service told me they would only issue one label per order and to print the "over 5 pounds label". But they also told me in the same email, no boxes over 10 pounds. So I'm not really sure what I'm supposed to do. Thanks!
Dec 08Reply
katjo
katjo @tiffneyg Hi, yes this is not current info hence why it is buried. The max weight for a Poshmark shipping label is 10lbs. You will have to split the bundle into separated purchases. For 35lbs would have to be split and shipped in 4 separate boxes. Three 10lb and one 5lbs.
Dec 08Reply
tiffneyg
tiffneyg @katjo @katjo Hi Kathy... what do I do if she has already accepted my $1000 offer and paid? Do I have to cancel her order? She is in Turks & Caicos for the next 10 days so is unavailable. If I have to cancel the order and start over, can I set up multiple bundles for her so when she returns it's all set up and ready? By that time maybe her funds would be back on her card and other than the delay, she might not be too upset. Thanks!
Dec 08Reply
katjo
katjo @tiffneyg Yes, that’s exactly what to do. Cancel the purchase then set each bundle up so it’s ready for her upon her return. Explain to her Poshmark can’t provide shipping labels over 10lbs so it has to be in 10 lb boxes each.
Dec 08Reply
tiffneyg
tiffneyg @katjo Thank you very much for your help...
Dec 08Reply
katjo
katjo @tiffneyg You’re welcome, any time.💗
Dec 08Reply
guinnsonja
guinnsonja I sold something but I don't have a printer to print the shipping label. Can I just write down shipping info on the box and ship it that way??????
Dec 10Reply
katjo
katjo @guinnsonja No, you need the shipping label to be scanned. If you go to the post office they have kiosks that will print your label. Also most office supply places will print for you, library, UPS.
Dec 10Reply
guinnsonja
guinnsonja @katjo sending you a huge hug!!!😄 Thank you for the information. I think the library is my best bet.
Dec 10Reply
katjo
katjo @guinnsonja You’re welcome. I agree, the library I think is free or very minimal.
Dec 10Reply
gposh625
gposh625 I have myster boxes. If I sell 4 to the same buyer can print the label 4 times? If I try to bundle everything into one box I would have to use a huge box( a power wheel box) but the weight would be close to 20 pounds. How to I get extra labels?
Jan 06Reply
katjo
katjo @gposh625 Hi, no you can’t print the same label. You have to split the bundle into 2 10lb boxes ie 2 separate purchases. You will have to upgrade the shipping labels for the correct weight. Poshmark only allows a label up to 10lbs. If you print the same label for more then one box, one will come back not paid as it will only allow for 1 to be scanned as paid.
Jan 06Reply
gposh625
gposh625 @katjoThank your for your quick response.
Jan 06Reply
katjo
katjo @gposh625 You’re welcome, anytime.💗
Jan 06Reply
atattooedgrits
atattooedgrits Thanks for posting. I’m still kinda new and this was very helpful. Someone just asked if I can overnight the pkg bc they need it by a certain date. How does that work or Do I charge extra for that?
Jan 21Reply
katjo
katjo @atattooedgrits Hi, welcome to Poshmark! As for overnight shipping, you can’t. Poshmark is 2 day priority mail only. You can’t use another label or add postage to upgrade to overnight. You have to use a Poshmark label to get paid.
Jan 21Reply
atattooedgrits
atattooedgrits @katjo thanks so much for responding!
Jan 21Reply
katjo
katjo @atattooedgrits You’re welcome, anytime.💗😃
Jan 21Reply
katjo
katjo @anjoy2 No, bundling is never a bad idea. You can get free boxes at the post office and/or use any box. You will not get paid if you don’t use the poshmark shipping label because they can’t track it.
Feb 02Reply
katjo
katjo @anjoy2 You’re welcome, anytime.💗
Feb 02Reply
avavincent
avavincent @katjo can I ask you a question it's been weeks and I am filing a claim with usps for the lost package, but I need to know if it's insured by posh and how much for, do u know this information?
Feb 04Reply
katjo
katjo @avavincent Hi, yes Poshmark’s insures up to $50.
Feb 04Reply
avavincent
avavincent @katjo thank you
Feb 04Reply
katjo
katjo @avavincent You’re welcome.
Feb 04Reply
dmsobieraj123
dmsobieraj123 Is shipping insured or should I add that myself? ?
Feb 07Reply
katjo
katjo @dmsobieraj123 Shipping is insured up to $50.
Feb 07Reply
maryrcox
maryrcox Hi! Can you offer only discounted shipping on a bundle, and would that still take out of my earnings?
Feb 14Reply
katjo
katjo @maryrcox Hi, yes only on bundles and it does come out of your earnings.
Feb 14Reply
leahfrances
leahfrances This is great - thanks for posting! Do you know if poly Mailers are allowed?
Feb 18Reply
katjo
katjo @leahfrances Hello, you’re very welcome💗Yes, absolutely you can use polymailers.👍🏼
Feb 18Reply
ashleyj115
ashleyj115 Quick question... I didn’t immediately receive a shipping label post sell like usual so I requested a new one. Now I have two labels for the same item. Which should I use? Thanks in advance.
Feb 19Reply
ashleyj115
ashleyj115 @katjo I failed to tag you in my question.
Feb 19Reply
katjo
katjo @ashleyj115 Hi, they should be the same but either way both will work.
Feb 19Reply
ashleyj115
ashleyj115 @katjo they have diff tracking numbers. Think it matters which one I pick?
Feb 19Reply
katjo
katjo @ashleyj115 Yes, just make sure it’s the same name and address.
Feb 19Reply
belowmsrpprice
belowmsrpprice @mari569155 (#5) 💃💃💃💃💃
Feb 28Reply
smagas
smagas Help! I have someone who bought like 13 things from me and now each item has been given a shipping label but it's all going to the same place. Do I have to ship them separately because the person did not bundle? It seems crazy to ship 13 packages to the same person but I want to be paid so if this will not work please help!
Mar 08Reply
katjo
katjo @smagas Hi, I would message them and let them know they can save on shipping by bundling. They would have to cancel each sale and repurchase. If no reply after a few days I would just ship individually.
Mar 08Reply
smagas
smagas @katjo thanks!
Mar 08Reply
katjo
katjo @smagas You’re welcome💗
Mar 08Reply
tayycorinne
tayycorinne Can you use poly mailers!?
Mar 15Reply
katjo
katjo @tayycorinne Hi, absolutely!!👍🏼
Mar 15Reply
egp0414
egp0414 Hey I googled this and your Posh closet came up. If my item says 6.40 do I get the 6 lb label or do I have to upgrade to 7lb? This has been a headache for me, I’m so confused at what I should do. Scared my package is going to get shipped back
Mar 20Reply
katjo
katjo @egp0414 Hi, you need the 7lb label or it will come back.
Mar 20Reply
egp0414
egp0414 @katjo Thankyou! Really appreciate it!
Mar 20Reply
katjo
katjo @egp0414 You’re welcome, anytime.💗
Mar 20Reply
kimberlyortego
kimberlyortego I am so embarrassed to even admit I did this, but I left an item out of a bundle and have already dropped off the package. How do I handle this? I emailed posh mark and fear I wont get a response in time. Should I simply ship it myself or wait for for a label and let the buyer know what happened?
Mar 23Reply
katjo
katjo @kimberlyortego Hi, I would let the buyer know and just mail it myself. Take a photo to show you have nailed it do you have proof you sent it.
Mar 23Reply
katjo
katjo @kimberlyortego mailed not nailed...sorry!
Mar 23Reply
kimberlyortego
kimberlyortego @katjo Thanks for responding. I am new here and a brain fart moment like that sent me into a full blown panic. lol
Mar 23Reply
katjo
katjo @kimberlyortego Awwhhh no worries. I’m happy to help, anytime.💗
Mar 23Reply
meganalana22
meganalana22 @katjo can you use decorated poly mailers instead of the usps packages?
Mar 31Reply
katjo
katjo @meganalana22 Hi, yes absolutely! 👍🏼
Mar 31Reply
meganalana22
meganalana22 @katjo thanks so much for your quick response! ❤️
Mar 31Reply
katjo
katjo @meganalana22 You’re welcome, anytime.💗
Mar 31Reply
texasmoonchild
texasmoonchild Would you happen to know what happens with shipping fees when it is over 5 pounds and $500? Thanks. I have googled it a bunch and nothing pops up.
Apr 11Reply
katjo
katjo @mintcatch22 Hi, you have to upgrade your shipping label to a heavier weight. Go to my sales section in your acct tab. Click on the order, tap need new shipping label then on need heavier weight label then tap next and then send new label.
Apr 11Reply
katjo
katjo @mintcatch22 Any sale over $500 will first go to Poshmark concierge service to verify authenticity then it is shipped to buyer.
Apr 11Reply
texasmoonchild
texasmoonchild @katjo so it would be the same. I was just wondering, since the last time I shipped a $500 item but under 5 pounds I didn't pay for shipping and it says free to the buyer as well. So I didn't know if poshmark cover that as well.. you are so awesome to respond 🤗😘
Apr 11Reply
katjo
katjo @mintcatch22 The seller pays for the heavier weight label. Poshmark shipping labels maximum weight is 10lbs. If your item is over 10lbs it has to be split into separate sales. If it’s one item over 10lbs it can’t be sold/shipped through Poshmark.
Apr 11Reply
katjo
katjo @mintcatch22 Yes, you are right. I’m thinking under $500. Over $500 is free shipping.👍🏼
Apr 11Reply
texasmoonchild
texasmoonchild @katjo I just have 2 bags that weigh over that 5 pounds that I will not sell under $500 and i didn't know if that extra shipping will come out of my pocket when sold. Just preparing myself to tell my friend about their bags.
Apr 11Reply
katjo
katjo @mintcatch22 I understand. You can email support@poshmark.com just to double check.👍🏼
Apr 11Reply
xsophieda
xsophieda Hey, I have a issue that I already accepted the offer, but it didn’t show up the shipping label in my email or either when I go to check the order In the account that I have to ship to.
Apr 19Reply
katjo
katjo @xsophieda Hi, click on My sales, then on the sale, then on Problems/Order Inquiry then on Need shipping label.
Apr 19Reply
be_relentless
be_relentless @katjo not ONLY bundles. When you do an “Offer to Likers” you MUST drop the price at least 10% AND choose a discounted shipping option! This is true even if you’re only offering one item. Hopefully you know that by now though, seeing how this is an old post. ♥️
Apr 20Reply
be_relentless
be_relentless Not sure if someone else posted this but I saw a lot of videos on YouTube from experienced Poshers stating you could use ANY priority mail box and I found out the hard way when I made my first sale. Also a lot of videos about shrinking the size of the label before printing. I’d advise against that as well. Anyhow, Thank You for spreading the truth about shipping! 😉
Apr 20Reply
katjo
katjo @be_relentless Hi, yes this is a very old post and why it’s buried wayyyyy down in my sold section. In fact this post was made when we actually had to weigh our packages and manually put together bundles. Posh had come a long way!😜
Apr 20Reply
be_relentless
be_relentless @katjo It came up in a google search about shipping on poshmark and I didn’t know it was that old! LOL
Apr 20Reply
katjo
katjo @be_relentless lol! Sometimes new listings don’t show up in google but listings from 6 years ago do!🤷🏻‍♀️😂
Apr 20Reply
liv_127
liv_127 So generic poly mailers are okay to use? Or do I have to use boxes ?
Apr 21Reply
katjo
katjo @liv_127 Hi, yes you can now use any polymailers.👍🏼
Apr 21Reply
liv_127
liv_127 @katjo awesome thank you sm!
Apr 21Reply
katjo
katjo @liv_127 You’re welcome, anytime.👍🏼😃
Apr 22Reply
thebunniecloset
thebunniecloset Reading through these comments were so helpful! Thank you for posting this! 💖
May 01Reply
katjo
katjo @thebunniecloset You’re welcome💗
May 01Reply
desertflower85
desertflower85 Hi, I am kinda new here. I am cofused as to where the priority mail boxes are that don't say flat rate are? All the boxes at the post office say this? I have sent items in the small priority mail boxes and have never had a problem. But have a bigger order that would need the medium sized box, and want to make sure it's ok to use. Any suggestions as to what I need to do would be appreciated. Thank you.
May 04Reply
katjo
katjo @desertflower85 Hi, I’m so sorry for the late response. This is an old post, it’s ok now to use flat rate boxes but you can also use any box (except express) You can order boxes free on the USPS website, they deliver to you free!
May 05Reply
desertflower85
desertflower85 @katjo thank you for your response.😊
May 06Reply
katjo
katjo @desertflower85 You’re welcome, anytime.💗
May 06Reply
holychic1130
holychic1130 @katjo Can you tell me how to "split" up someones bundle so that I have 2 shipping labels. Postmark told me to do this to avoid the additional fees but never explained how to actually split something that has been purchased.
May 11Reply
katjo
katjo @holychic1130 Hi, you can’t split a shipping label or print the same label twice. Each box has to have its own shipping/tracking label.
May 11Reply
katjo
katjo @holychic1130 The bundle has to be done with individual purchases so you get a label for each.
May 11Reply
kjunedg
kjunedg Thanks for the tips! If I offer free shipping to a buyer, do I still need to ship priority? Or can I ship first class since I’m paying?
May 14Reply
katjo
katjo @kjunedg You have to ship priority and use the Poshmark shipping label. Poshmark doesn’t offer any other type of shipping.
May 14Reply
lauriezayed
lauriezayed can someone tell me what i can do in this situation? i just had a lady order 2 items from me but didnt put them in bundle..i asked her if she wanted to bundle to save the 2nd shipping cost but she doesnt know how to bundle them after already ordering . and idk how to tell her to do it? is there a easy fix or would she have to cancel her order and then put them as bundle?
Jun 03Reply
katjo
katjo @lauriezayed Hi, you can cancel order. Let her know you are going to cancel it then if she liked both items you can add them to a bundle and send offer or she can just add each to a bundle and repurchase.
Jun 03Reply
lauriezayed
lauriezayed @katjo we got it :) tyvm!
Jun 03Reply
katjo
katjo @lauriezayed Yeah, I’m glad you got it👍🏼😃You’re welcome, anytime.💗
Jun 03Reply
lauraturpin1220
lauraturpin1220 Hi, I’m new to poshmark and i recently sold my first item. im kinda in a dilemma because we don’t have a printer and i cant print the shipping label out. i was wondering if i would be allowed to write out the shipping label and tape it to the box? ive done that for ebay before
Jun 15Reply
katjo
katjo @lauraturpin1220 Hi, no you can’t write it out because it won’t scan, that scanning code is how you get paid. You can print at any office store, UPS for a small fee or for free at the Library.
Jun 15Reply
saviah1
saviah1 Hello, i been on poshmark a couple of months now. My question is regarding shipping. If a customer order 4 items from me, and she didnt bundle. Do i mail each item separate or can i just use i shipping label. ** the weight is less than 5pounds *** It happen before and i shipped all the items separately , afraid that the customer was going to say she only received i item. Please help if you can, didnt know who to contact regarding this issue,came across your info. Thanks!
Jul 08Reply
katjo
katjo @saviah1 Hi, you can’t use the same shipping label 4 times. You will only get paid for 1 scan. You can try to contact her and advice to cancel and repurchase by adding all to bundle but you risk delayed shipping and/or her not repurchasing or just send them individually.
Jul 08Reply
katjo
katjo @saviah1 If it get scanned 4 times you risk getting charged the other same label packages shipping charge.
Jul 08Reply
katjo
katjo @saviah1 As well as the customer just saying they only got one. There would be no proof that she didn’t.
Jul 08Reply
saviah1
saviah1 Ok, that's what i was thinking, just wanted to double check. Thanks so much for the fast response!!!
Jul 08Reply
katjo
katjo @saviah1 You’re welcome, anytime.💗
Jul 08Reply
craftroomdnp
craftroomdnp Does Poshmark not give you the option to ship an item yourself anymore? I haven’t been on this app in years and now I am really confused. I don’t have a printer at home and I sell smaller items that do not cost $6.79 to ship.. someone help :(
Jul 14Reply
katjo
katjo @craftroomdnp Hi, Poshmark never allowed you to do your own shipping. You have to use the Poshmark shipping so it gets scanned, that’s how you get paid. It’s all automated. You can go to the library and print label for free or any office supply or Kinko to print as well.
Jul 14Reply
akeen2017
akeen2017 Hi! What if someone bought a bundle that is very large and won’t fit in one box? Is there a way we can send one bundle in 2 separate boxes? Thanks!
Jul 15Reply
katjo
katjo @akeen2017 Hi, you would have to divide the bundle into two separate sales. Poshmark has a 10lb maximum shipping label.
Jul 15Reply
akeen2017
akeen2017 @katjo Do you know how I divide it into 2 separate sales? Would i have to cancel the order and re do it? Sorry for all the questions!
Jul 15Reply
katjo
katjo @akeen2017 Hi, yes you have to cancel the sale then make 2 separate listings.
Jul 15Reply
genesisb2k
genesisb2k @katjo hey, I have a question. I’m new to Poshmark and I just shipped an package to a buyer but it says something about it will send me the tracking information when it’s scanned. I don’t know how that works. Can you help me please?
Aug 07Reply
katjo
katjo @genesisb2k Hi, I’m happy to answer that for you. What will happen is when the package gets scanned at the post office you will receive an email that the package is shipped along with the tracking number. It will also notify you in your poshmark newsfeed.👍🏼
Aug 07Reply
genesisb2k
genesisb2k @katjo oh yes I got that email. Thank you very much
Aug 07Reply
katjo
katjo @genesisb2k You’re welcome, anytime.👍🏼💗
Aug 07Reply
genesisb2k
genesisb2k @katjo hey, another question. Does the app say when the buyer received the item?
Aug 09Reply
katjo
katjo @genesisb2k Hi, yes. You will get an email as well as notice in your newsfeed.
Aug 09Reply
katjo
katjo @genesisb2k The buyer has 3 days to accept it once delivered, after the 3 days it will automatically deposit into your funds.
Aug 09Reply
genesisb2k
genesisb2k @katjo oh ok thank you. Wow you help so much!
Aug 09Reply
katjo
katjo @genesisb2k You’re welcome, anytime.👍🏼💗
Aug 09Reply
genesisb2k
genesisb2k @katjo hey, how long does it usually take for the shipping? It’s been about 5 days and still nothing? Does it take more than that?
Aug 13Reply
katjo
katjo @genesisb2k You can track it. Click on the sale then on order status Shipped arrow.
Aug 13Reply
katjo
katjo @genesisb2k It usually takes about 2-3 days then the buyer has another 3 days to accept it.
Aug 13Reply
genesisb2k
genesisb2k @katjo ok, so It does say it was delivered but I don’t see the money on my p-a-y p-a-l-l
Aug 13Reply
katjo
katjo @genesisb2k It won’t be on your p- a- y p-a-l. Go to my balance, it should show there.
Aug 13Reply
katjo
katjo @genesisb2k Under redeemable.
Aug 13Reply
katjo
katjo @genesisb2k After the buyer receives the item, Poshmark will release the money to you within 3 days of delivery into your Poshmark account. You can withdraw the money via direct deposit to your bank account or request a check.
Aug 13Reply
genesisb2k
genesisb2k @katjo yes I did that. Thank you!
Aug 13Reply
katjo
katjo @genesisb2k You’re welcome.😃
Aug 13Reply
moonthreads
moonthreads Do u work for posh? Because youre giving inaccurate infornation.i hope people ignore this.if you do work 4 them you guys need to update this.if you dont, id suggest deleting this since its wrong and you not being an employee it makes no sense to post this
Sep 21Reply
the_nifty_list
the_nifty_list @katjo hi, I have a question about this. How do I upgrade my shipping label with Poshmark if I do want to ship a bundle but it weigh more than what poshmark is willing to pay for?
Sep 29Reply
katjo
katjo @the_nifty_list Step 1: Go to your Account Tab Step 2: Select My Sales Step 3: Select your order Step 4: Select Need New Shipping Label Step 5: Select Need Heavier Weight Label.
Sep 29Reply
the_nifty_list
the_nifty_list @katjo okay, thank you so much!
Sep 29Reply
katjo
katjo @the_nifty_list You’re welcome, anytime.
Sep 29Reply
the_nifty_list
the_nifty_list Hi again! I’m super thankful there is this platform where we can ask questions like these, incredibly helpful. ❤️❤️❤️ I have another question. A posher created a bundle of three items however they accidentally only purchased one item from the three.
Oct 03Reply
the_nifty_list
the_nifty_list I offered a deal for the other two items they left in the bundle because at the time I didn’t know if they were still interested on those items or not but decided to take a chance anyway. So, they purchased those too and they asked me if I can adjust the shipping price? I don’t understand, is it somehow cheaper to make a bundle automatically or do I make some kind of offer to make it cheaper for them? And is there any way I can fix this for the posher?
Oct 03Reply
katjo
katjo @the_nifty_list The only way to fix it now would be to cancel the orders and let her repurchase in a bundle.
Oct 03Reply
katjo
katjo @the_nifty_list In a bundle of you have a bundle discount set it will automatically deduct the bundle discount. Shipping discount is different where as you have to reduce the shipping, that is done through private offer. So say she cancels and puts together a new bundle, you can then offer her a discount and/or a shipping discount.
Oct 03Reply
the_nifty_list
the_nifty_list @katjo oh, okay thank you lots! 😊😊😊
Oct 03Reply
katjo
katjo @the_nifty_list You’re welcome, anytime.💗
Oct 03Reply
katjo
katjo @etemi002 You’re welcome.😃
Oct 04Reply
maddysmama
maddysmama Hello! I have read through everyone’s questions and/or comments, such a helpful thread. I have a question that I think I know the answer to but I just want to doublecheck. I have a box that’s going to weigh 10.8 pounds approximately. Can I pay for the heavier label and purchase 1 pound at the post office?
Oct 22Reply
katjo
katjo @maddysmama Hi, glad you found reading through the comments helpful😃To answer your question, no you can’t pay separately over 10lbs for the overage.
Oct 22Reply
snazzywreaths4u
snazzywreaths4u Hello. I'm new to poshmark and just received a bundle order for two wreaths. How do I ship these in two separate boxes? I would need two shipping labels correct? Thanks for any help you can give me.
Oct 30Reply
snazzywreaths4u
snazzywreaths4u @alba330 Hello. Do you know how to ship a bundle in two different boxes? I made my first sale today but they are a wreath bundle and will need in two different boxes. How would I get two different labels? Thanks
Oct 30Reply
best_e_closet
best_e_closet Hi! I have been selling on poshmark for a couple of months now... I have a customer who bought two items from me, but would like them shipped together. Can you do this with two shipping labels?
Oct 30Reply
katjo
katjo @best_e_closet Hi, no you have to ship them as two separate sales. If you put them together you will only get paid for one because each sale has its own scanning label and that’s how you get paid. You can however cancel both sales and have her add both to a bundle to make it only 1 shipping label/sale.
Oct 30Reply
best_e_closet
best_e_closet @katjo Yeah, that is what I thought! Thank you! I'm still trying to figure out how the bundle thing works lol
Oct 30Reply
katjo
katjo @best_e_closet You’re welcome, anytime.💗
Oct 30Reply
chrmdhrtsbtq
chrmdhrtsbtq @Katie Hi! I have a dilemma. I have someone who just bundled and purchased 9 items from me. a couple of them are breakable and I will be wrapping them in bubble wrap. Because of this, I may need to send everything in 2 seperate boxes. If I upgrade my label and use it on one box, can I just pay shipping on the other box myself? Also, will I get paid for the order since I'm still using the label?
Nov 20Reply
katjo
katjo @chrmdhrtsbtq Hi, if you send one box on your own that box is not covered under Poshmark’s insurance, so if it gets lost or broke but the other box with the Poshmark shipping label box arrives with no problem you would still lose the entire sale and not get paid.
Nov 20Reply
katjo
katjo @chrmdhrtsbtq I suggest finding a big enough box to fit the entire purchase. If you can’t then you have to cancel the bundle and have her purchase with 2 separated bundle purchases.
Nov 20Reply
chrmdhrtsbtq
chrmdhrtsbtq @katjo Ok, that is what I was worried about. I think I may have a box big enough. Thank you so much for the information, I really appreciate it 😊
Nov 20Reply
katjo
katjo @chrmdhrtsbtq You’re welcome, anytime.💗
Nov 20Reply
bellev2007
bellev2007 Hi! Question sold an item that is 30 pounds and needs to be sent to posh for authentication. It will cost $109 dollars. Posh only goes up to 10 pounds! What to do?
Nov 23Reply
katjo
katjo @bellev2007 Hi, Poshmark only allows weight up to 10lbs. You can’t sell any item that goes over that weight limit.
Nov 23Reply
bellev2007
bellev2007 @katjo Awww my sister just sold a Delong cappuccino maker and is at post office! Thank You!!
Nov 23Reply
bellev2007
bellev2007 @katjo so should she still send to authenticate? Or cancel order?
Nov 23Reply
bellev2007
bellev2007 So appreciate the fast response!
Nov 23Reply
katjo
katjo @bellev2007 You have to cancel the sale. It’s over the weight limit.
Nov 23Reply
katjo
katjo @bellev2007 No, she can’t sell anything that exceeds the 10lb limit.
Nov 23Reply
bellev2007
bellev2007 @katjo ohh!!! Thank You!!! She was just about to spend over 100 to ship! Thank You! ❤️
Nov 23Reply
bellev2007
bellev2007 @katjo ohh a 196 dollars 😬
Nov 23Reply
katjo
katjo @bellev2007 If she sent it anyway and paid the shipping it would not have Poshmark tracking label and she wouldn’t get paid.
Nov 23Reply
katjo
katjo @bellev2007 Poshmark would return it to her because it exceeds the weight limit.
Nov 23Reply
katjo
katjo @bellev2007 You’re welcome. She would of lost that money!!
Nov 23Reply
bellev2007
bellev2007 @katjo so happy I found u!!! Again thank u for taking the time to answer so quickly!!! 🥰
Nov 23Reply
katjo
katjo @bellev2007 Awwh no problem, I’m happy to help anytime.❤️
Nov 23Reply
jhleo
jhleo Hi there. I am a new seller and someone just bundled and paid for 7 items. I am sort of scared to ship because what if they say an item from the bundle is missing? How do you protect yourself as a seller?
Dec 11Reply
katjo
katjo @jhleo Hi, that is a covered with Poshmark seller protection. If you read through the F&Q section it explains both buyer and seller protection.👍🏼😃
Dec 11Reply
adrianalara1961
adrianalara1961 @katjo thanks for all the info , if I upgraded my label heavier wieght, and then determine I don’t need extra wieght can I go back and use original label
Dec 13Reply
katjo
katjo @sophiabenavidez Hi, no because it will automatically take the cost of the upgraded label from your account.
Dec 13Reply
makeupsella
makeupsella Can I use UPS stores to ship ?
Dec 16Reply
katjo
katjo @makeupsella Hi, no. Poshmark shipping label is USPS.
Dec 16Reply
madonna33j
madonna33j I am new to Posh... I've bought things, but never sold anything. I just sold a few purses. They are all under 2 lbs. I printed the labels and put the bags in priority box and regular boxes. So, when I go to the post office, will it automatically be the flat rate charge of what Posh gives sellers? My 2nd question is; Someone added 4 bags into a bundle. If they purchase it, will I get 4 shipping labels? Will the shipping be discounted? What is the benefit of bundling? thank you :)
Dec 18Reply
katjo
katjo @madonna33j Hello Dear and welcome to Poshmark! Yes, that label covers the shipping automatically. Poshmark standard shipping label is good up to 5lbs. If it weighed more then 5 lbs but less then 10lbs then you would have to upgrade the shipping label (which the seller pays).
Dec 18Reply
krsheffield
krsheffield a person bundled clothing and I made her a offer and she accepted it....and it is almost 15lbs boxed I see that poshmark does not do lables over 10lbs. I read that you can cancel the order and split the bundle up. my question is that I have canceled a person's order before and it made it still look like it was SOLD and I could not take that off so I had to put another listing on of the same product. How do I fix this? what do I do? I email poshmark but have not heard back from them. 😫🤷‍♀️
Dec 18Reply
katjo
katjo @madonna33j The benefit of someone purchasing a bundle is they only are charged 1 shipping charge. So if someone buys a bundle you as the seller will get only 1 shipping label but you must package that bundle (every item purchased) in one box. You also must be sure it’s under 5 lbs, if it weighs more then 5lb again you would have to upgrade the shipping label to a heavier weight label.
Dec 18Reply
katjo
katjo @madonna33j Whenever you sell something on Poshmark under 5 lbs the buyer pays the shipping, it’s automatically added when they purchase. So all you have to do is package your sale, put the label on and drop it at the post office. Easy peazy!😃
Dec 18Reply
katjo
katjo @krsheffield Hi, you are correct. You have to cancel the sale and the buyer will have to repurchase it as two separate bundles to keep it under 10 lbs. You have to relist the items marked SOLD, but in this case I would take a screenshot photo of each item, then make up two new listings using those photos. So say one listing show 7 photos, that’s one bundle. The next listing 8 photos, so that’s two separate bundle sales.
Dec 18Reply
katjo
katjo @krsheffield Then tag the buyer on those bundle listings so she can repurchase each one separately.
Dec 18Reply
katjo
katjo @krsheffield You cannot remove a SOLD banner even if it’s canceled so yes, you have to relist.
Dec 18Reply
krsheffield
krsheffield @katjo thank you for your help!! I will see if the seller will contact me back. ...question what if someone sales a item like a suitcase and that is over 10lbs? you cannot sale anything on poshmark over 10lbs?
Dec 18Reply
madonna33j
madonna33j @katjo I see. Thank you. I think I was making it all more difficult than it is 😄. I appreciate your reply.
Dec 18Reply
katjo
katjo @krsheffield You’re welcome, anytime.💗No, you cannot sell anything over 10 lbs on Poshmark.
Dec 18Reply
katjo
katjo @madonna33j Awwh you’re welcome, anytime.💗
Dec 18Reply
krsheffield
krsheffield @katjo ok thank you!
Dec 18Reply
cpg1964
cpg1964 Hi there! I am new to Poshmark but have made several sales already. In each case the shipping label clearly states 2-Day Priority Mail. Yet every item has taken 3-4 days to be delivered. Is this normal? Thanks for your input.
Dec 19Reply
katjo
katjo @cpg1964 Hi, Poshmark shipping is 1-3 business days priority mail. It’s very rare for it to take longer then the 3 business days.
Dec 19Reply
katjo
katjo @schamonapounall Hi, UPS generally will not print for you but you can go to FedEx, UPS, Office Depot/Max store or the Library to print.
Dec 23Reply
macgetsbusy
macgetsbusy Can I ship something I sold with UPS even though the tracking says usps?
Dec 23Reply
katjo
katjo @macgetsbusy Hi, no. It’s USPS label and will only track through USPS.
Dec 23Reply
numquamnormalis
numquamnormalis Can I use only a poly mailer or a padded envelope to ship my items and just put the shipping label on or do I have to 100% use a box priority or otherwise?
Jan 23Reply
katjo
katjo @numquamnormalis Hi, yes you can absolutely use a polymailer.👍🏼
Jan 23Reply
numquamnormalis
numquamnormalis Thank You so much for clearing that up for me! Also one more question, do I have to have the shipping label on a adhesive paper or will a printed a taped on shipping label also work?
Jan 23Reply
katjo
katjo @numquamnormalis You can tape the label on.👍🏼
Jan 23Reply
keirseyk
keirseyk Hi! This is my first time shipping an order. I accidentally used my own shipping label instead of the label that Poshmark provided. I still have the tracking number that I was given from the post office, showing that I did indeed ship it. Is there any way Poshmark will still pay me if I have the proof that it was ship? I’m really hoping I didn’t just give an expensive item of mine away for free 😭
Jan 23Reply
katjo
katjo @keirseyk It’s all automated based on the tracking on the Poshmark shipping label, that’s how you get paid. I advise you to contact Poshmark support via email and explain what you did. They possibly can contact the buyer to confirm receiving the package then they will have to manually marked the package delivered.
Jan 23Reply
keirseyk
keirseyk @katjo perfect, thanks so much
Jan 23Reply
numquamnormalis
numquamnormalis Thank you so much you have been incredibly helpful!
Jan 23Reply
katjo
katjo @keirseyk You’re welcome.💗
Jan 23Reply
katjo
katjo @numquamnormalis You’re welcome, anytime.💗
Jan 23Reply
wildlykindstuff
wildlykindstuff @pianogirlms It’s me! “Lucylui108” (Lisa). This might help in some situations but I’m not sure it will help with ours. I DID HOWEVER find some of this information INCREDIBLY AMAZING THOUGH!!! FREE PACKAGE PICK UP???? WHAT???!!!! What have I been DOING!? I will comment under our bundle a way that we can work out our little conundrum..... 🙂
Feb 03Reply
wildlykindstuff
wildlykindstuff LITERALLY DON’T KNOW WHAT PLANET I WAS LIVING ON. Anyone know if you have to SCAN your package before putting it on your porch? Do you just put it on your porch or schedule a pick up time and hand it off? THANKS! @lucylui108
Feb 03Reply
katjo
katjo @lucylui108 Hi, no you don’t scan it. The mailman who picks up your package or the postal worker at the post office scan it.👍🏼
Feb 03Reply
wildlykindstuff
wildlykindstuff OK SO DO THEY PICK UP AT APARTMENTS? I LIVE IN THE MIDDLE OF A COMPLEX UPSTAIRS!
Feb 03Reply
katjo
katjo @lucylui108 Probably not at a apartment but I’m not certain. You could call your local post office and ask to be certain.
Feb 03Reply
ashleyacosta316
ashleyacosta316 How do I ship perfumes and liquid foundation?
Feb 05Reply
katjo
katjo @ashleyacosta316 Hi, perfume and liquids are not allowed on Poshmark.
Feb 05Reply
ashleyacosta316
ashleyacosta316 @katjo how do people sell it then??
Feb 05Reply
ashleyacosta316
ashleyacosta316 @katjo what about body sprays???
Feb 05Reply
ashleyacosta316
ashleyacosta316 And liquid foundation?
Feb 05Reply
katjo
katjo @ashleyacosta316 They aren’t suppose to and can get reported and their closets deleted.
Feb 05Reply
katjo
katjo @ashleyacosta316 No liquids at all.
Feb 05Reply
katjo
katjo @ashleyacosta316 Poshmark also prohibits the sale of items that cannot be shipped using our shipping label type per USPS regulations, including nail polish, perfumes, and aerosols. They can't be legally shipped using Priority Mail per USPS regulations.
Feb 05Reply
katjo
katjo @ashleyacosta316 👍🏼💗
Feb 05Reply
moemoeman
moemoeman I'm late to the party here - I have a buyer that purchased 12 items - I cannot fit all of these items in one box and having to separate into 3 boxes (all a hair under 5lbs) - How do I generate 3 different shipping labels?
Feb 06Reply
katjo
katjo @moemoeman Hi, you can’t separate them into 3 boxes with one shipping label. You have to either find a box big enough to fit it all and upgrade your shipping label to 15 lbs or cancel it and you will have to bundle it into 3 separate purchases.
Feb 06Reply
moemoeman
moemoeman @katjo Thanks for your reply - Boy, thats a pain...not very good business. Doesn't Posh only offer up to 10lbs on shipping?
Feb 06Reply
katjo
katjo @moemoeman Yes, I meant 10lbs, that is the maximum label.
Feb 06Reply
moemoeman
moemoeman @katjo Thank you - I'm going to have to find another way around this or really get hosed for shipping. I believe Posh needs to revisit their shipping ~
Feb 06Reply
moemoeman
moemoeman What do you think about this~Printing the 10lb shipping label and taking my packaged up to the Post Office to add the additional shipping - would that work?
Feb 06Reply
katjo
katjo @moemoeman Most Post Offices will not do it because Poshmark has a contract to not allow it. The additional shipping cost would be very expensive though, at priority mail retail (Poshmark rate is commercial) price. Approx $55 for 10lbs.
Feb 06Reply
moemoeman
moemoeman I'm going to give it a shot - I just looked up some cost. I went ahead and put a Posh 10Lb Label on my package - at $19.95 thats a great Priority cost ~I've got about 2.5lbs left - less than I thought - prayfully, they will add the remaining. This will be a great way to get around this mess if it works. Posh definitely needs to take another look at their shipping options. Thanks again!
Feb 06Reply
katjo
katjo @moemoeman Yes, Poshmark’s label is much cheaper then retail.
Feb 06Reply
luxuriouslyme
luxuriouslyme Hi! Can I use a regular 4x6 black padded envelope to ship my orders out? Poshmark sent me a shipping that’s says priority mail.
Feb 07Reply
katjo
katjo @luxuriouslyme Hi, yes you can. It doesn’t have to be a priority mail shipping box since it says priority mail on the shipping label. You can use plain boxes or polymailers.👍🏼
Feb 07Reply
katjo
katjo @luxuriouslyme You’re plain black padded envelope is fine.👍🏼
Feb 07Reply
luxuriouslyme
luxuriouslyme Thank you so much! Also, can I place jewelry (0.5oz) in a priority mail box ( box 4) or does it have to be over a pound for me to do that?
Feb 07Reply
katjo
katjo @luxuriouslyme Hi, yes you can absolutely put it in the box.👍🏼
Feb 07Reply
ashleyacosta316
ashleyacosta316 You can send body sprays and liquid foundation on priority mail!! I asked them !! As long as its in a secure secondary shipment as in if your going to send body spray put them in a ziplock bag to prevent leaking if does leak it will leak in the bag not on the box! They are not hazardous only if it’s pure alcohol or fire 🔥 hazardous wich body sprays and liquid foundation are not!!! I send both at the same time and they said that was absolutely ok!
Feb 12Reply
buteogallicious
buteogallicious Poshmark shipping labels now clearly state that flat-rate priority boxes are allowed. Express mail boxes are still not allowed. I'd encourage you to update your photo or take this down altogether so other new poshers aren't misled.
Feb 24Reply
katjo
katjo @buteogallicious This is buried so down deep in my sold section (hasn’t been shared in 365 days) I forgot about it. It is absolutely outdated and will update it soon! Thanks for the reminder.💗😃
Feb 24Reply
calii_alexx
calii_alexx I have a question, if you are selling two separate items but a customer bought both, can I send them both out in one box? Or does it have to be separate???
Feb 26Reply
katjo
katjo @calii_alexx Hi, if they were purchased separately they have to be shipped separately.
Feb 26Reply
calii_alexx
calii_alexx @katjo thank you soooo much for replying and answering my question! It’s been a mission to find that out for some reason lol
Feb 26Reply
calii_alexx
calii_alexx @katjo well the same person is buying both items but I’m selling them on the app separately so still separate packaging?
Feb 26Reply
katjo
katjo @calii_alexx You’re welcome, anytime. Yes, they have to be shipped separately so you get paid because they have separate tracking numbers.
Feb 26Reply

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katjo

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Last Active: this hour

Sterling Heights, MI
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3632

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100+

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