Sterling Silver 925 CZ Star Huggie Hoop Earrings
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US$35 US$999
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Metal: Sterling Silver 925
Main Stone: Cubic Zircon
Stamp: Sterling Silver 925
#54
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14 Comments
moncorazon
Hello, I just received my order but I’m missing this pair of earring, se send me pearl studs instead.
yaninna17
@moncorazon Hi! It wasn’t instead, it was a gift. I shipped this earrings to you too. Please check one time more and if you won’t find them you can open a dispute.
moncorazon
@yaninna17 No the star earrings were not in the package, I’m so sorry, I don’t want to create any problems. What do you want me to do?
yaninna17
@moncorazon You need to open a dispute and after that Poshmark will send a new shipping label. Sorry for inconvenience.
moncorazon
@yaninna17 I’m sorry too, I never have that happen to me before. Can you guide me on how to do a dispute, never done it before? Thank you
yaninna17
@moncorazon You need to open section My Purchases, next open this order after that you can see Problems/ Order inquiry, next choose Order not like described. After that text that one pair of earrings was missing and you would like that I ship them to you. Hope it is helpful.
moncorazon
@yaninna17 thank you so much.
moncorazon
I’m sorry for bothering you again, it doesn’t allow me to send the dispute without a photo, I don’t know how to add one.
yaninna17
@moncorazon I contacted Poshmark Support Center and asked for a new shipping label. I will let you know when I hear from them.
yaninna17
@moncorazon Hi! I have a new shipping label, so I will ship your earrings today.
moncorazon
@yaninna17 Thank you so much for your help. I’m sorry about the trouble. Do I need to do something else?
moncorazon
I received the earrings, they are beautiful. I really appreciate all your help with this. I hope wasn’t to much trouble for you. Thank you very much.
yaninna17
@moncorazon It was my pleasure to help you, and I am delighted that you are happy with your jewelry.
rimari2
Can you resubmit an offer on the sterling necklace I like? Mine expired Would you do 18 plus $5 ship?
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