Don’t decline offers! Counter or ignore!
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Hey Poshers please be aware how Posh has programmed their software! Don’t decline offers just counter them or ignore them if you want future offers! Don’t get blocked from a great future deal!!!
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64 Comments

cloudscloset
Omg.... guess what my secretary found your jacket .. I assume you still want it . Let me know and I will set up a new listing especially for you.l. I have an added gift for your patience. Just let m know either way? Claudia aka cloudscloset
Jun 12Reply

jewelrylady2
@cloudscloset Yeah!!!! That’s great news on the jacket. Yes, I am still interested. If you make a new listing please tag me on it. Thank you for the free gift 🎁🤗
Jun 13Reply

cloudscloset
@jewelrylady2 it’s first listing in my closet reserved for you. Thank you for your patience
Jun 13Reply

jewelrylady2
@cloudscloset Uh oh as I was hitting the buy button I saw it said juniors?
Jun 13Reply

cloudscloset
@jewelrylady2 your good my mistake it’s XL
Jun 13Reply

jewelrylady2
@cloudscloset I need a adult women’s size. I don’t recall it saying juniors before. I need to cancel sale if it is not adult size.
Jun 13Reply

jewelrylady2
@cloudscloset Whew! Yeah! Thank you!!! I need this soon, would you be able to ship out today or tomorrow if possible?
Jun 13Reply

jewelrylady2
@1hermitcrab LOL 😆 You are always a hoot with your fun comments. I hope Dolly is doing well guarding the inventory 🐖. Yes, the home section is the newest it’s a little slow to catch on with everyone not being used to it on Posh but I am seeing such fab home
Items in closets. You never know what treasures are out there to find! I have so much more to put up for sale but it’s hard to find the time but I will keep working at it. 🥰
Aug 26Reply

terryb101
Thanks for the heads up. I never know what the best thing to do is. I have a novice posher question. When someone has multiple likes on items in my closet, should I: 1) make a bundle of their likes for them and submit an offer, 2) make a note to them saying if they are interested, please bundle the items they are interested in so I can make them an offer, or 3) wait for them to make a next move? Thanks for your advice!
Sep 22Reply

jewelrylady2
@terryb101 Greetings 🤗. Welcome to Poshmark 🥰. I hope you are enjoying it. I had lots of questions when I was new and I actually still have questions myself as there is a lot to learn as you want to try more advanced features.
Sep 22Reply

jewelrylady2
@terryb101 Excellent question you have. Many possible approaches. I sometimes do nothing and hope to get their attention in the future through public price drops or the offer to all likers feature. If it’s 2 related items I have created a bundle for them and sent an offer price. Can’t say this has had much luck with generating a sale. I haven’t tried sending a note asking them to make an offer. I kind of don’t think that would work too well but I haven’t tried it.
Sep 22Reply

jewelrylady2
@terryb101 Best strategy is sharing following join parties network and marketing. Price drops during closet clear out and offers to likers feature. Hope this helps. If you have any more questions just let me know.
Sep 22Reply

soywinn
@terryb101 Hello fellow Posher. Just reading through the comments and noticed your questions about multiple likes in your closet. I’ve done all 3 - created bundles, bundled and made an offer and sent a polite note. Just inform the would be buyer there is no pressure to accept as not the scare them away. Hope this helps! Here’s to many sales.
Happy Poshing💕
Nov 09Reply

soywinn
@jewelrylady2 thanks for the tip, I did not know this.
Nov 09Reply

jewelrylady2
@fab40ty Greetings 🤗. Thanks for stopping by for a visit. Feel free to copy this post to your closet as well. I am also figuring out I think that if you do private offer to likers one day and the next day or days later you want to do a public price drop during closet clear out for the redo shipping it looks like posh gave you reduced shipping but when the buyers go to buy they don’t get the discount eleven when posh sent them a message offering the reduced shipping.
Nov 09Reply

lydiadan1
Thank you. I did not know this. I always feel rude dealing an offer form someone and I never know if I should even send one when Posh advises me to do it. I think if people want the item and it’s a fair price they will buy. Correct? Njce closet you have too ❤️
Apr 17Reply

jewelrylady2
@lydiadan1 This post only applies to buyers who have liked an item. For example, if the buyer sends an offer and you make a counteroffer they may decline the counteroffer but that will prevent them from receiving any future price drop offers. So it’s better for a buyer to ignore the offer rather than decline it. At least that’s my understanding 😆😉😘
Apr 17Reply

joycarebear
Wow. Well I had that backwards. I thought that ignoring it meant that I'd stop getting offers. Simply because I've been blocked from sending offers when mine are ignored. Thanks for explaining!
Oct 23Reply

jewelrylady2
@joycarebear You’re welcome. 🤗
Oct 23Reply

jewelrylady2
@love_lemon FYI see above
Dec 28Reply

buckeyefanoh
Wait wait is this true??
Does that also block you from ever offering anything? I recently put in an offer for a pair of sneakers that someone has priced way above market, they countered and I declined. I then decided to do another offer but it says I’m unable to make an offer 😭 here I thought the seller just blocked me
Jan 28Reply

jewelrylady2
@buckeyefanoh Hmmm I am not sure about offers. I have had cases where if you make an offer and the seller ignores it or if I made too many offers it won’t let me make any other offers. It also is possible they blocked you. Hmm if they did block you, you probably can’t add a comment on a different item in their closet. Try that, if you can’t leave a comment then I think they may have blocked you. Hope this helps ☺️
Jan 28Reply

buckeyefanoh
@jewelrylady2 yeah they def blocked me 😭major burn
Jan 28Reply

jewelrylady2
@buckeyefanoh Oh I am sorry about that. That stinks. At least we figured it out. I personally believe in accepting or countering all offers. I am always grateful to have an interested customer.
Jan 28Reply

buckeyefanoh
@jewelrylady2 no worries; she had well over 25 likes on it and no movement. I’ll find a pair down the road. Have a great evening and appreciate your kind words of wisdom 🙂
Jan 28Reply

jewelrylady2
@buckeyefanoh Not a good strategy on the seller part. You are very welcome 🥰
Jan 28Reply

lambiance_paris
🙌🏾 I swear I can’t love this enough! ⭐️
Mar 07Reply

jewelrylady2
@missav1985 Thank you 😊 Feel free to copy and post to your closet. 🥰
Mar 07Reply

lambiance_paris
@jewelrylady2 🥰thanks dear🤩
Mar 08Reply

jewelrylady2
@paulajoy65 LOL 😆 on the closet mix-up. Thanks so much for visiting and sending me such a sweet note. I have so much more I need to put up for sale. I always find it so hard to make the time to get the listings up. Definitely will check out your closet 🥰🌷🥰🌷😘😘
May 15Reply

jewelrylady2
@paulajoy65 LOL that’s exactly what I do too! Listing is the hardest part.
May 15Reply

haysuchristo
Not sure if what's posted on here is still true. I declined offers before and still getting notified when the same (or different) user make another offer.
Sep 25Reply

deliska
I like this if I'm understanding it correctly. I've had poshers like my items and as always, I send out an offer. Most poshers will either accept my offer, counter, or just let it expire. If they're not going to accept my offer, I completely understand that, but I'd rather them just let my offer expire, (if not going to purchase) bc there's just something about declining it that just seems rude to me, lol.
May 08Reply

jewelrylady2
@deliska I agree 🥰. I always counter any offers I receive as a seller. Thanks so much for visiting my closet 😘
May 08Reply

egatniv
Hi, there was a lot of great information in your comment feed. I did not get to read the whole feed but I thought I might add a comment in just incase it may help someone else out on the subject. Most of us sellers have experienced receiving the pop up message telling us we have maxed out the # of times allowed to send a offer to a interested buyers bundle. Simply remove 1 or 2 of their items from the bundle and then add them back to the bundle. wallah, send your offer.
Oct 18Reply

jewelrylady2
@egatniv I have had that problem and I did not know there was a solution for it ! Thanks so much for sharing 🥰. Excellent tip! I also am not sure if this declining offer issue is still an issue or not. Some Poshers are reporting it has been fixed. I haven’t tested it out so I am not sure.
Oct 18Reply

egatniv
@jewelrylady2
I do like your listing regarding the problem incase it hasnt been resolved. Let me ask you a question though regarding the last app update. I am experiencing an issue that I am not liking at all. When I am sharing items from my own closet or other poshers closets, it is sending the share at a very slow pace. This is making it very time consuming and frustrating. Have you been experiencing this? I wasn't sure if it was just mine or the update itself. Thanks 😊
Oct 18Reply

jewelrylady2
@egatniv Hmmmm… I hadn’t noticed any speed change but I will try sharing later today and let you know if I notice anything. I have an issue that when I try to “like” items it doesn’t save my like if I do it when I have just that listing open. I have to do it from the main closet or search page to get the like to save.
Oct 18Reply

egatniv
@jewelrylady2
I have had that same problem as well but I didn't really think that much about it. I just sent a email to posh support to report my issue. I guess I will have to wait to see what they suggest the issue is. Thanks
Oct 18Reply

jewelrylady2
@egatniv Thank you so much for reporting the issue 🥰. I never thought to report it, but I will now do the same and maybe we can get it fixed. Thanks for being pro-active to make Posh better ! 💐
Oct 18Reply

shelledshore
I love this post. It’s super frustrating when buyers decline my offers. I, as a seller, try to be respectful & don’t do that to them.
Feb 08Reply

cybertwin1
what about the sellers who decline your offer and then immediately remove the listing..thats so odd and silly..or the sellers who counter your off then you counter and they decline then you offer thier last counter offer and they dont reply or remove the listing.I think alot of poshers have mental illness.
Feb 14Reply

jewelrylady2
@cybertwin1 I have that first one happen. It usually means it was sold on another site or donated or lost and they forgot to update Posh but it would be nice to send the buyer a note explaining the situation.
Feb 14Reply

cybertwin1
@jewelrylady2 yes I know that that is possible but let sellers hear delete immediately after they decline my offer, which is weird, or I come back to a counter offer from the seller that matched with they countered me only minutes ago, and they delete the listing, and when I try to contact him to say hey, where did that go? I was just gonna give you what you wanted no response.
Feb 14Reply

cybertwin1
I seriously think there’s a lot of people that sell on Poshmark that are mentally unstable and they are just too tired to their stuff. Emotionally and many are probably still using the items and really don’t want to sell them. This is my take away from various situation. I’ve had my point is if you’re going to sell you have to release your emotional tie to it
Feb 14Reply

cybertwin1
I will also add that people have to realize that even if there’s stuff they’re selling is meant or never worn or worn once, etc. it’s still a used item and I think a lot of people just think their stuff is worth what it was new to them which again brings me back to my emotional tie to these things instead of letting them go and moving them on I mean I collect sunglasses and I always have for many years and that’s mostly what I sell on my site
Feb 14Reply

cybertwin1
I also sell a few miscellaneous things like leather jackets. I have too many of but you know I’m willing to move stuff on. I don’t want stuff to see it for six months to me that’s crazy and I think my prices are fair and I’m willing to negotiate sure if somebody offers me $10 on $100 item I just get back with them and make an offer that I feel is reasonable and many times they never respond. Are they decline any how
Feb 14Reply

cybertwin1
I answer all questions pretty much immediately. If I can I take extra pictures if they need it and if they buy it, I ship it out the same day cause I don’t wanna hear any longer than it has to be and they’re expecting to get an item, so why wait waste their time and waste my time
Feb 14Reply

susiewendorf
I just made an offer,they declined my offer,now It's not listed anymore? Wondering why? I can see their items but not the one I offered on.
May 01Reply

jewelrylady2
@susiewendorf Interesting 🧐 my guess is they already sold it on another platform, or donated it, or lost it and they forgot to remove the listing until they saw your offer. But they should have explained to you what was happening. That’s just my guess.
May 01Reply

susiewendorf
@jewelrylady2 thank you for the reply. I've bought 5 of this same item different colors. NWT for less than what I offered. went to click on it right after,it's gone. I write love notes too. I personally think it's rude to decline,counter offer or ignore it is better.
May 01Reply

jewelrylady2
@susiewendorf I think communication is key. Like “sorry I had to decline your offer but I have changed my mind and decided not to sell this item. “
May 01Reply

susiewendorf
@jewelrylady2 that would have been nicer. It hurt my feelings, not wanting to shop and I've been in retail. I've always been kind to unkind customers. Thank you for all your replies 😊 This was just an unfortunate experience. Most are good.
May 01Reply

jewelrylady2
@susiewendorf I am sorry you had this upsetting experience. I have certainly had several myself and it’s not fun, but like you said fortunately the good experiences do outweigh the bad.
May 02Reply

susiewendorf
@jewelrylady2 Yes they do. I've bought a lot here since starting a new job.
May 02Reply

sorryhowmuch
@jewelrylady2 Thanks for the amazing tip about 'don't decline offers'. I just had a buyer do that - I wondered why she didn't just ignore it or counter. Many thanks.
Nov 06Reply

gravesem8
@sorryhowmuch they actually will get notified of future offers, as long as the offer is 10% below the previous offer.... or it can be the same offer, but only after 90 days. And the same is true for both declining it or ignoring it But if they "unlike" the item, that's when they will no longer receive offers- unless the offer is sent as a one item bundle offer 😊
Mar 16Reply

sorryhowmuch
@gravesem8 Really great response, thanks for taking the time to help :)
Mar 16Reply

gravesem8
@sorryhowmuch you're welcome! I'm glad it wasn't taken the wrong way- I never mean to be all "no you're wrong!" Just trying to help:)
Mar 16Reply

triplefour
So important for buyers to know! Thank you!
Jul 07Reply

lulubear_86
Don’t ignore offers! It’s bad customer service. I’ve stopped shopping on people’s sites due to being ignored. Communication is key! Let the buyer know if pricing is firm or how low prices will go!
Jul 08Reply

edb18
@ambie_g It depends on the situation and the buyer or seller. Some buyers don't want to communicate no matter how polite I am. They make an offer, I counter and they decline. I try to communicate, but no response.
Aug 31Reply

lulubear_86
@edb18 yeah…. I can see that. Either way, whoever completely ignores counteroffers is really bad at negotiating. The whole point of negotiating is to come to some sort of agreement where buyer and seller get something out of the sale. If it’s not working, simply say “no.” It’s simple communication skills. Haha.
Aug 31Reply

edb18
@ambie_g Yes, it should be very simple.
Aug 31Reply
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