Timberland | Earthkeepers Brown Leather Boat Shoes
US$35 US$90
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I bought these for my husband last year, and he wore them once! Super comfy, excellent condition, and overall a great pair of shoes, just not really his style.
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jaw2012
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10 Comments
jerrylee749
did we ever get them shipped back out yet just wondering
evergreenthreds
@jerrylee749 no! i am so sorry! I have sent about 4 or 5 messages to Poshmark now and while they have responded, nothing has been resolved. They say they have contacted the buyer (you) to get the address updated. Everytime I click to send a new label it gives me an error message. The shoes are all packed still waiting on my entry table to go back out. I sincerely apologize! I've never had this issue.
jerrylee749
where do I contact them and wat do I need to havr the rdwr number cause ive had my adress updated week ago
evergreenthreds
@jerrylee749 Hi again, I just sent support another message which I will include below
"Hi, this is my 4th or 5th inquiry into this order. I sent the item to the buyer over 2 weeks ago only to have it returned to me about a week ago now because usps states that the item was undeliverable due to insufficient address." cont...
evergreenthreds
@jerrylee749 "The buyer states that they have corrected it on there end and I was told by Poshmark that I would receive a new shipping label but I have yet to. When I click to try to retrieve an updated shipping label, the platform gives me an error message. Unfortunately because this still hasn't been resolved, I just tried to cancel the sale as a courtesy so that the buyer could either repurchase the item or their funds would be released back to them." cont...
evergreenthreds
@jerrylee749 "However, the Poshmark platform states that I can't cancel the transaction because it has been shipped, yet the package has been back under my care for quite awhile now just waiting for PM support to resolve this. My apologies if I sound frustrated but quite honestly I am, as this reflects on me as a seller. Please help resolve this asap."
evergreenthreds
@jerrylee749 I'm so sorry about this! It's very frustrating. on your end I believe if you go into your purchases and click on the item you can contact support or maybe it will let you cancel the transaction, but it wouldn't let me cancel unfortunately. I've had a few items returned for the same reason before but never had much trouble getting Poshmark to send me a new label.
jerrylee749
postmark said u can deliver again if u want its ready
jerrylee749
any word
evergreenthreds
@jerrylee749 They canceled the transaction so it doesn't give me the option to ship. The shoes would have to be repurchased to generate a new shipping label. If you are still interested they are still packed and ready to go! I'm camping this weekend but could get them out first thing Monday morning.
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