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TIS THE SEASON FOR SCAMMERS!! 🤦♀️
PLEASE BE AWARE OF NEW PROFILES MAKING PURCHASES.
I AM CURRENTLY DECIDING WHETHER TO STOP SELLING TO NEW PROFILES WITH 0 REVIEWS ALL TOGETHER. I HAVE BEEN HAVING NUMEROUS ISSUES WITH NEW PROFILE PURCHASES THAT BUY SOMETHING AND THEN FILE A CLAIM SAYING THEY "NEVER RECIEVED", "CHANGED MIND", "SOMETHINGS WRONG WITH IT" ETC ETC AND CATCH THEM IN A WEB OF LIES.
BE SURE TO ALWAYS TAKE PICTURES AND VIDEO PROOF FOR YOURSELF OF ITEMS AND PACKAGING BEFORE SHIPPING!
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cozyrose21
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41 others
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144 Comments
jenna21marie
what they are trying to do is lie, get the option to refund, will send you a fake product back or pile of rocks and then poof delete their profile and make a new one 🤷♀️ or claim item was broke or used and send you back their old broken or used garbage and keep the new item. Its disgusting!
Dec 13Reply
jenna21marie
Us sellers are NOT Ulta, Sephora, Department Stores, AKA HUGE corporations that can afford to lose money. We are hard working humans that are trying to get by and you POS scammers are keeping food off of our table or taking away from some area of our life for your selfish needs! How do you people even sleep at night?! 🤦♀️
Dec 13Reply
beautyvlogges
Hey! Just checking to see if you received your Jeffree Star X Shane Dawson Palette ma’am ! :)
Dec 13Reply
aasmith06
@jenna21marie 🤨🤨
Dec 13Reply
alexis0312
I have 0 reviews because I’m so new sorry this is happening to you!! 💔
Dec 13Reply
jenna21marie
@alexis0312 you actually do have reviews as a buyer that shows and shows you have been active for years :) I mean like brand spanking new accounts, no info, no pics, no reviews etc. I had a lady push push push to get a L/E, lip set for a good price because she wanted it for her daughter so we worked it out and shipped right away..
Dec 13Reply
jenna21marie
@alexis0312 thennnn she gets it and opens a claim and doesn't "want it", wanted glosses instead when everywhere said they were matte lippies and she knew they were because she had me specify what set it was 🤦♀️ then she kept making up lie after lie after lie trying to not be charged so she can shut her acct down and not return it.
Dec 13Reply
jenna21marie
@alexis0312 its bizarre, if you saw the claim comments you would be like WHAAAAT! lol. It is what it is, I just want to make others aware. It truly ruins it for so many honest and good people out there. Buyers and sellers shouldnt have to question and worry about every purchase or sale. 😒 Thankyou love ♡
Dec 13Reply
alexis0312
@jenna21marie so true! I actually made the account in 2016 but hadn’t used it till this year! People are so lame! Like grow up right! Hope you continue to have a great holiday! 💞
Dec 13Reply
jenna21marie
@alexis0312 I agree, it truly is sad that people have to stoop to those levels and hurt others to get what they want. There are so many other ways out there then having to scam or steal 🤦♀️ Thank you, you as well 🤗🎄
Dec 13Reply
tahjirdesigns
You are 💯right‼️ Every time I sell to a new profile they either said the item was fake or there was some issue. I no longer sell to new profiles. I take detailed photos and even video them going to post office.
Dec 13Reply
jenna21marie
@tahjirdesigns Same! Some people just shouldn't by online regardless because they will always find some little thing wrong but I feel there are people who has learned to work the system somehow to get free items and just keep making new accts. Its sad and horrible :(
Dec 13Reply
jenna21marie
@tahjirdesigns I always take photos and video of everything for sure. Learned the hard way there and us sellers have to protect ourselves also. Has posh ever said anything to you about cancelling sales? Sucks bad seeds ruin it for good and honest people 😭
Dec 13Reply
kellah
How can you prevent people from buying from you that are new ? I always have issues with newbies . They do not rate ,if they do they give totally unfair ratings ., wish to God we could rate them back, But block is the only option. This is despicable- but people can be . Ugh
Dec 13Reply
thetrendyllama
The same thing happened to me!! How long do they have to file a claim?
Dec 13Reply
tokkibve
Holy crap. People are doing these things? I'm a total noob at this but that's just horrible! I'm so sorry that's happening to you! 😞 Dishonest people suck and they suck even more when they're hurting someone else's rep and making them lose money. You should definitely cancel orders of they make you suspicious! It's just sad to even have to!
Dec 13Reply
vees_things
Ugh why do some people have to suck 😩👎🏾
Thank you for sharing your experience....I never have even thought about someone doing that to me.
Dec 13Reply
jenna21marie
@ymend001 on here they have 3 days to file a claim from the time of receiving the package. otherwise posh will release the funds to you if they haven't rated or opened a claim by then. I am sorry this has happened to you :( Make sure to know posh's refund policy to protect yourself. They cannot refund just for changing their mind. ♡
Dec 13Reply
jenna21marie
@kellah The only thing I can think of is cancelling the orders. I was going to email posh and ask them because I don't want to get dinged for having to do that but we should be able to refuse selling if we don't feel comfortable with a buyer for some reason.
Dec 13Reply
thetrendyllama
@jenna21marie Thank you so much!!! This is eye opening for sure! Specially as a new seller
Dec 13Reply
jenna21marie
@ymend001 your welcome ♡ yes, learned the hard way a long time ago. I always record and take pictures of everything and package like a crazy person so I know 110% when I am being duped. Luckily posh has a good policy its just when they try to switch items out with used or fake items is a huge issue. A little hack I learned is to write down the batch # or anything that sticks out to you on the item so if you do get a return you will know if it was switched out.
Dec 13Reply
jenna21marie
@justver10 right!! It is just sad the lengths people go too between this and fake makeup it makes me want to pull my hair out sometimes lol. We shouldn't have too worry but there are always people out there who will take advantage and scam people for their own selfish needs. :( your welcome love!
Dec 13Reply
jenna21marie
@tokkibve right!! I am going to email posh and see their policy on cancelling orders. As sellers we should be able to decline sales at our own discretion if we feel like something is off but I don't know what algorithm they have and don't want to get dinged either for it :(.
Dec 13Reply
thetrendyllama
@jenna21marie omg that’s an awesome idea!!! Thank you for that I will be doing that from now on for sure!
Dec 13Reply
simplyhelena89
Thanks for the heads up.
Dec 14Reply
jenna21marie
@simplyhelena89 your welcome ♡♡
Dec 14Reply
simplyhelena89
@jenna21marie It’s so sad this is people are doing with free time. So not ok, I’m sorry this has happened to you!
Dec 14Reply
jenna21marie
@simplyhelena89 right! if only people had the compassion in their hearts to even think of how it could affect others but nope they just care about their own selfish needs at whomever's expense. I have had to deal with 3 BS claims already this week 🤬 all NEW, random profiles and all caught in a web of lies.
Dec 14Reply
simplyhelena89
@jenna21marie wow, that’s way too many... Holidays aren’t meant to be like that! Thank goodness you record and image everything. I’ve done it since you shared and it’s saved me on my one claim.
Dec 14Reply
jenna21marie
@simplyhelena89 right!! Holidays are about happiness, giving, joy, holiday spirit. These people are just Grinch's 😭. Awe good I am glad it has come in handy. It has saved me quite a few times and even if posh does decide in a refund because they are pretty black and white at least you had proof to show them regardless.
Dec 14Reply
jenna21marie
@simplyhelena89 I also keep proof and track of serial #'s, batch codes, anything that can distinguish it is your item in case of a return so you can double check and know if they sent you a fake or switched it out. It really sucks to go to such extremes but I have learned scammers are relentless and won't stop at anything :(
Dec 14Reply
lashedbyboss
@jenna21marie Thank you for the reminder back in the day a young lady said that one of my items was fake(wasn’t)!she only lived 30 minutes away from me. She had a house full of people when I’m knocked on her door and demanded my item back as I gave her back the one she sent back to me. I’m not new to this app at all I’ve been on Poshmark often on since 2014 this is my new account but thank you for the reminder though I’ve video record and take pictures of everything I sell
Dec 14Reply
mindyjean2015
Same
Dec 14Reply
hauteprincessa
@jenna21marie you're an established seller honey...I don't sell to brand new accounts either. we've got enough of a following to not have to rely on randoms. PLUSSSSS I'M SO SICK OF even LEGIT new accounts where I give crap tons of gifts and don't even get rated ☹️🙄
Dec 16Reply
jenna21marie
@hauteprincessa Amen!! What is up with that, I sent out well over 100 packages last week and maybe got idk... 10 reviews. 🤷♀️ do you just cancel their sales? ♡
Dec 16Reply
hauteprincessa
@jenna21marie no I mean they got their stuff but no acknowledgement or note... BLOCK!! 🙄🙄
Dec 16Reply
jenna21marie
@hauteprincessa its so frustrating when you put in that extra effort for nothing. Those freebies and extras we add aren't free, they come out of our pocket/expenses to try and give a little extra back. It can be hurtful to not have that acknowledged at all.
Dec 16Reply
jenna21marie
@hauteprincessa I recieve SO many broken palettes and items weekly that people just don't care at all to use bubble wrap or wrap properly at ALL! So when someone packages correctly and even goes above and beyond to make it fancy with extras it is ALWAYS acknowledged. Then those that don't, I politely give them the run down on how to package correctly and still thank them and move forward. Unless they are a vet seller then its really unacceptable at that point.
Dec 16Reply
jenna21marie
@hauteprincessa I don't know how many people will also try and find any small little flaw so they can try to file a claim in hopes they get it free and then if posh tells them to return...they never do and I am stuck not getting paid for 2 weeks 🤦♀️Some people should not buy online and instead go to the store and pick out your own item lol.
Dec 16Reply
jenna21marie
@jennasch80 YESS!!!! 🤬 I have had this happen about 4 times, I have caught it 3/4 times but one time I didn't and they "claimed " they never got it and all of this BS. What is wrong with people, if they change any info atleast notify your seller so they can double check everything 🤷♀️
Dec 16Reply
divadiana
@jenna21marie Hi sweet lady! I want to start videoing my packaging as well. What do you usually video? Do you open the box and shoe the product again even if you took pictures and put online? Do you video the actual bubble wrapping of the product? Please just let me know. Any help or advice would be greatly appreciated.
Dec 17Reply
inthistogether
@jenna21marie Thank you so much for the heads up! This just happened to me with a buyer with a blank Dec profile purchasing an expensive item from my closet and then changing their profile name! Thank goodness I read your note and canceled the order right away!
Dec 18Reply
inthistogether
@jenna21marie Do you think I should email Poshmark to let them know why I canceled? It’s the first time I’ve ever canceled an order!
Dec 18Reply
hauteprincessa
@mykintsukuroi no you don't owe them an explanation baby girl!! trust your gut!! love ya!!
Dec 18Reply
erinmevans
@jenna21marie (and everyone on this thread) Thank you for all of this amazing information 💖🥰 So valuable to have this heads-up! I really appreciate it 💜💞
Dec 18Reply
inthistogether
@hauteprincessa 💞💞💞Thanks so much sweet PFF! 😗💕
Dec 18Reply
jenna21marie
@erinmevans aweeee your welcome ❤🤗🤗
Dec 18Reply
dr_aa
As someone who will begin selling some items here, I thank all for warnings and suggestions!!! Btw, as a seller, how can you see buyers’ ratings? Do you see mine?
Dec 18Reply
jenna21marie
@dr_aa your welcome ♡♡ yes if you go to someones page and click their profile pic it will pull up their info and you can see buying and selling ratings :)
Dec 18Reply
dr_aa
@jenna21marie t/y! I see “love notes” I’ve given. I always rate but don’t always comment because I want to rate quickly & usually I’m busy w/work. I’ll comment from now on. But I don’t see any ratings for me as buyer (which is all I’ve been so far) 🙁
Thanks again!
Dec 18Reply
jenna21marie
@dr_aa it just shows your love notes given. Sorry for the confusion, the seller doesn't rate the buyer. It will show yours from buyers and your's you give as a buyer ♡
Dec 18Reply
divadiana
@jenna21marie Can you give me any advice on what you actually video? Do you video the box and then unbox and show the product? Then do you show the bubble wrap and packaging? Any help or advice on this would be greatly appreciated.
Dec 19Reply
amy_chaos
THANK YOU!!! Had this problem last week someone bought my blood sugar palette talked to me back and forth on how they’d gotten scammed before. Printed & packed everything, luckily I checked my notifications before I dropped it off bc she had ‘cancelled’ and blocked me. Literally had just got done talking to me about how she couldn’t wait to get it.
Dec 20Reply
jenna21marie
@amy_chaos wooooow what a POS! basically trying to cancel once its dropped off. even if she dis though once it scanned in posh would of still kept the transaction going. If you ever have to intercept a package also it costs like $15-$20 its BS!
Dec 20Reply
amy_chaos
@hauteprincessa YOUR COMMENT SPOKE TO ME!!! I go above & beyond for my buyers, wrap, handwritten thank you cards, extra gift. These people not only don’t accept their packages so I gotta wait 4 days to get paid HALF OF THEM WON’T EVEN RATE ME!! I’m like COME ON! It takes 2 seconds clearly you can see I put time into this.
Dec 20Reply
hauteprincessa
@amy_chaos drives me bonkers!!!
Dec 20Reply
jenna21marie
@amy_chaos AMEN!! People think they can just walk all over us and like what we do is easy 😂 This is a 24hr job, there isn't 1 moment I am not working from when I wake up until I go to bed. 0 days off so it really irks me when they try and pull these stunts and screw us over or just simply can't take 1 second to rate.
Dec 20Reply
jenna21marie
@amy_chaos I have dealt with so many stupid claims these past 2 weeks from scammers to people just trying to point out some minute flaw to hopefully get their money and keep the product it DISGUSTS me! Then posh will accept their return and of course they don't and my money is tied up for 2 weeks 🤷♀️
Dec 20Reply
jenna21marie
@amy_chaos I also had a lady try to pull a similar stunt on another app and I am just waiting for her to pull something upon arrival. She bought these 2 VS dogs knowing the size and all, I got them packaged and shipped and she keeps asking all these weird questions on other items then that night goes.. I actually have those dogs can I cancel the order and get this bling mirror instead 🤬 NO that is not how it works and its been shipped which she knew. Blows my mind!!
Dec 20Reply
jenna21marie
@amy_chaos why would you buy something you "already" have and expect me to accommodate you like a dept store 🤦♀️ Some people shouldn't buy online at all and be more considerate of others.
Dec 20Reply
amy_chaos
@jenna21marie yeah like WTF was I supposed to do if I’d dropped it off? In the conversation I literally told her, I just printed your label & I’m packing it now! She had to of cancelled it sometime between 3am & 7am AND KNEW I’d gotten it ready & possibly dropped it. Usually posh doesn’t let them cancel like that I thought cause then there she goes with a free authentic JS palette and I’m left w/ nothing.
Dec 20Reply
jenna21marie
@amy_chaos I wonder how she cancelled?! Posh only allows 2 or 3 hours to cancel so that is so strange 🤔 people keep learning to work their system and its disturbing and they rarely have the sellers back.
Dec 20Reply
amy_chaos
@jenna21marie IT’S SO FRUSTRATING!!! And they keep getting away with it meanwhile we’re over here like 😥 did I just lose $100 or make $40. You know when they start getting all weird after the purchase you’re most likely going to have issues. I’m glad there is a solid group of people who WILL say LOOK OUT FOR THIS OR THAT. Cause it can happen to anyone even your most savvy seller. They are professionals, when I worked retail & people would swipe tables I’d be like WTF HOW?! But it’s everywhere.
Dec 20Reply
candigalloway
I’m freaking out reading this post! I sold my LV on here Sunday. The notification I received was a fleurs_r9082 purchased it. Posh sent me the sold notification, then sent me a shipping label. I sent it off Tuesday morning. I haven’t received my money yet, so I checked the status of it ¬iced that posh had a fryan73 as the purchaser. I immediately recognized that was a different name. I clicked on the fleurs_r9082 and it NO LONGER EXISTS!!!
Dec 20Reply
candigalloway
I then clicked on fryan73 & his profile is totally sketchy. No photos, listings, info, NOTHING! I immediately contacted posh and gave pictures of the two different purchasers and told them that I thought it was a scam. Can they scam me when it went through posh for authentication? I am new to being a seller although I have been on posh a long time. I have purchased many, many things on here but have only sold one other item.
Dec 20Reply
jenna21marie
@candigalloway WHAT!!!! I have never seen that happen before! did they just change their name? has it been delievered? I would email posh asap. These new profiles all have names like the spammers that pop up, a name with a ton of random numbers
Dec 20Reply
jenna21marie
@candigalloway if it goes through authentication and posh deems it authenticate then no I don't believe they can come back and say its not
Dec 20Reply
candigalloway
@jenna21marie I’m not really sure how they did it but the notification I got was from a totally different purchaser than what posh had on their notification to me 🤷🏼♀️
I emailed posh as soon as I discovered it. Their email said it would take 24 hours for them to respond so I guess all I can do is wait. When I tracked it earlier, it had not been delivered to the seller yet and is still with posh.
Dec 20Reply
elena_mandel
@jenna21marie I'm sorry Jenna. it's horrible that Poshmark is quiet about that issue, and also pubishes sellers because of scamy buyers. 😰 it's sad.
Dec 21Reply
jenna21marie
@elena_mandel awee its ok love ♡ I agree, It seems like its all about the money for them rather than taking care of their buyers and sellers on here. I have seen people selling all fakes who had numerous claims on them etc and still up and selling it blows my mind. Then I have had my profile under review and almost taken down before for warning others of fakes and them claiming "harassment" for blasting them to try and save others 🤦♀️ I just don't get alot of things lol
Dec 21Reply
elena_mandel
@jenna21marie Me neither. I don't get why they treat buyers soo strictly. They don't listen but love to blame and "punish". I'm so sorry that you're going through this situation. Were you able to resolve the "buyers" claims? Ugh, I hate it. I have recieved "warnings" because I had 2 cancellations, and it feels horrible to be scolded.
Dec 21Reply
glitteranddust
I’ve noticed that too . If they don’t have anything in their closet I’m blocking all of them .
Dec 23Reply
jenna21marie
@paintmepretty79 sameee! but there is sooooo many!! It will slow down after the Holidays until tax season but it's so frustrating people think they are so entitled to just play the system to get free crap :(
Dec 23Reply
glitteranddust
@jenna21marie exactly!! Makes me sick 😡 love ur closet btw !
Dec 23Reply
jenna21marie
@elena_mandel I agree so much! I always feel like I am walking on eggshells praying they don't randomly shut my closet down for no reason because of these aholes. On most posh accepted their "refund" request and none ever sent their items back of course. 🙄 They thought they would just get refunded 😂
Dec 23Reply
jenna21marie
@elena_mandel Then 1 lady posh sided with me because she was scamming and then what does she do.... she emails posh saying she shipped it back which she didnt!!! She was lieing to them even though they closed the case to try and still get her money and product. its disgusting!!!
Dec 23Reply
jenna21marie
@paintmepretty79 aweee thankyou, I love yours also ♡♡♡ I agree, its crappy and us sellers shouldn't have to deal with this and worry about getting our businesses messed with and possibly shut down because of POS people.
Dec 23Reply
georgia405
@jenna21marie I just sold to a new account last week. I usually message them and then cancel the order if they don’t respond. Here’s hoping it’s all okay.
Dec 23Reply
jenna21marie
@georgia405 see thats super smart! Usually I will message also saying thankyou etc to try and get a response and 98% of the time I don't. Not all have been bad though, usually don't know to rate though lol. Just this past month its been 1 bad thing after another with new profiles so I am praying for you. I know you cover your bases so they would be dumb to mess with you lol.
Dec 23Reply
buizybee09
girl u said it! just this Season I'v had NIB Naked reloaded palette shipped w/receipt didnt get item or $ fr the palette. I've been havin trouble w/Posh /Post office bc Posh will still say PENDING Scan when my honest buyer/trader hav received it! Ur right I'v bn takin pics as much as I can always hav receipts but I need 2 make videos it just adds more in2 everythin esp wit them takin 20% ppl need 2be honest bc it's not like we r millionaires we r reg ppl tryin 2 get by!!
Dec 24Reply
jenna21marie
@buizybee09 omg thats horrible :( I am so sorry that happened to you. I alwaysssss take them in to get scanned and keep the reciepts just in case it doesn't upload in the system you have proof for posh and you will still get paid.
Dec 24Reply
tiger
@jenna21marie
Hi
I take pics and or video tape every thing as I am packing the items, I even take pics as I seal the box and pics putting it in the mail box or at post office at least you have proof of what and how the item looked when you shipped
Dec 27Reply
jenna21marie
@tiger exactly! That's the way to go and always keep the receipts from the PO so if anyone trys to pull anything you have the weight when it was scanned in :)
Dec 27Reply
tiger
@jenna21marie yep, also put in the listing, knock on wood but since I started putting it in the listing, no more scammers
Dec 27Reply
jenna21marie
@tiger you put the weight? hmmm thats smart! never thought of that!
Dec 27Reply
tiger
@jenna21marie also when I take a pick or video I make sure it shows the shipping label,
Dec 27Reply
tiger
I’ll weight at home or at p.o
Dec 27Reply
aroberry90
This is horrible! Thank you for sharing your story so others don’t run into the same issue! I’m so sorry this happened to you I hope 2020 brings you a better Poshmark year
Dec 31Reply
jenna21marie
@aroberry90 aweee thankyou so much ❤🙏 I hope 2020 is a great year for you as well. Sadly the Holidays brings out the worst in alot of people and the scammers come out to scam :( Its sad they are constantly finding ways to work the system but as long as us sellers protect ourselves and document everything I hope it will get much better. ♡
Dec 31Reply
aroberry90
@jenna21marie very true! And great advice on taking pictures and video of everything before sending it out. Love your closet and your work space you shared it’s definitely inspiration for me, I’m working on making my closet into full time job as well.
Dec 31Reply
jenna21marie
@aroberry90 aweee thankyou so much ♡ You can definitely do it ❤🙌 It all takes time and patience and just investing little by little and it will grow before your eyes and you will learn new things and ways to get inventory etc. It is fun and if you ever get overwhelmed, take a day off. I have let myself get burned out too many times and it can be discouraging. It is good to have you time still and days off 🤗
Dec 31Reply
aroberry90
@jenna21marie thank you for the advice and encouragement and the many shares! 😊 It has been a pleasure talking with you.
Dec 31Reply
jenna21marie
@aroberry90 anytime ♡ same, feel free to message anytime to chat or if you have any questions ❤ good night
Dec 31Reply
jennmore21
So true be careful! I always try to ship same day and recently had a very expensive bundle purchase and the buyer said please ship immediately but would not answer my questions which I thought was strange. I was trying to ask them about wrapping you know if it was a Christmas or other gift. Then I got a change of address sent to me and it didn’t feel right. I sent Posh like 3 messages
Dec 31Reply
jennmore21
saying I wasn’t shipping under those circumstances and what do you know a day later the order was cancelled due to payment issues before they ever got to my messages & they said not to ship. I had a strong feeling I would have had to fight hard to get my money back. I read that even though they aren’t allowed to cancel after 3 hrs new ppl are waiting for you to ship and then cancelling. I don’t know how they are allowed to do that but it’s scary.
Dec 31Reply
jlmeyers44
@jennmore21 this was absolutely the most helpful post I have ever read. I still have questions but I’ll try to figure them out. I have been a seller on e bae for over 10+ years. Also sell on other platforms. I’ve only sold one thing on here because of the nightmare on one of the other platforms. I got the old cancel after I shipped move. I do say “I won’t sell to first time buyers until they message me first.”
Jan 04Reply
jlmeyers44
@jennmore21 but..... NO ONE reads! If I list more here, which I want to do (I hate the 20% thing) but the audience is so much better. What WILL happen if we cancel the transaction with these “new” buyers with nothing in their closets? It makes me look bad because everyone will think “why is she canceling all her orders?”
Jan 04Reply
jlmeyers44
@jennmore21 I do always try to take pictures of what I sell. Putting the weight of the box down is brilliant!! Also, I have my mail carrier pick up so I don’t get a receipt. That’s a problem. I’m so scared to sell.
Jan 04Reply
jennmore21
@jlmeyers44 I feel for @jenna21marie because when you put all your time in making the listing, answering questions and all only to have the buyer change their mind or I made a mistake, it’s really disappointing bc I’m sure she wraps nicely and puts her heart into it like a lot of us do. Posh has rules in place that will protect you but she’s right, always video record your pieces before you ship them.
Jan 04Reply
jenna21marie
@jennmore21 I sadly got screwed today and had posh basically steal from me! I had someone a week ago open a claim "claiming" a pat palette came with 1 shade broken even though I liteeally double bubble wrapped it, triple bubble mailer wrapped it and then boxed it with even more padding. Oddly the claim pics had NO shadow all over the mirror even thouse it was "shattered" anyways posh today cancelled the whole claim and she gets the product FREE and her money back and I am out both!!!
Jan 04Reply
jenna21marie
@jennmore21 I went off on Posh this morning and still not a peep back. I am beyond frustated. All the proof was there that if it did break it was USPS throwing it at a wall or something. Hence why we pay priority shipping that has insurance so in instances like that it is covered for both buyer and seller but nope....screw me! I am at a loss for words.
Jan 04Reply
jennmore21
@jlmeyers44 That’s proof and try to put as many pictures and be as descriptive as possible in the listing. Those are some of the best ways to protect yourself. I’ve been worried about 1st time buyers but other than that one issue lately I’ve been lucky to have some awesome people buy. I just wanted to mention it bc after that happened it didn’t feel right and I read it was a scam going around so I thought to include my experience in this post to help sellers.
Jan 04Reply
jenna21marie
@jennmore21 Then we have horrible people on here who have 0 lives, trying to make false reports to get peoples pages down or spiteful people who if you point out their fake palettes so they go lie to 20 people to try and get them rialed up to make false claims. 🤦♀️ My mind is blown, great way to a new year, even more crazies so far lol.
Jan 04Reply
jenna21marie
@jlmeyers44 Awe good I am so happy to help! The 20% fee sucks and I always chopped it up to better customer service is worth it up until issues recently 🤦♀️. Say if that does happen, when it scans in the system regardless if the cancelled posh will basically put the listing back into action as its being sent and charge it again. Then they can decide to ship the item back or keep and rate it so you get paid. That is from my own
Jan 04Reply
jennmore21
@jlmeyers44 Posh says if I had shipped not to worry but on a $300 item of course you worry. I read people paying to stop shipment on cancellations like that and sending Posh the receipt. I’m lucky I didn’t send but theirs always going to be scammers and inconsiderate people all we can do is look out for each other and try to protect ourselves the best we can.😊 Posh will protect you to an extent and I’m glad they at least I hope I read right sided with @jenna21marie and did not issue the refund
Jan 04Reply
jlmeyers44
@jenna21marie That is my worst nightmare! That is crap! They probably broke the one thing and reported it but I can’t believe posh would not refund you!!!! Things like this make me sooooo nervous! I’m so sorry to hear this!
Jan 04Reply
jenna21marie
@jlmeyers44 personal expierence. I want to do that also but its so scary on these apps ran by algorithms and bots that I am sure so many cancellations will get you flagged and put your page at risk. That is where I am at a crossroads. It is not worth the money or hassle though because like I just told the lady above, posh basically gave a buyer a refund and let them keep the product and screwed me which is theft! You know selling anywhere else...you ship the item back 1st for a refund.
Jan 04Reply
jenna21marie
@jlmeyers44 but in this case, 1 shade was broke and honestly super easy to fix and use still. All the proof was there that USPS had to of mishandled it also everything is priority shipping on here for a reason. When this happened before they let the buyer keep it and refund them and they seller got a refund also or they have them ship back for a refund. Because posh just files a claim and gets the money regardless. I am livid!!!
Jan 04Reply
jlmeyers44
@jenna21marie I would be so pissed!! Don’t give up and bug posh again!!! Such crap! You deserve that $. It wasn’t your fault.
Jan 04Reply
jenna21marie
@jlmeyers44 I don't know how many people have tried to just use googled pics of broken items to file a claim its horrible or they use their old or broken palette to lie so I always ask for the batch code and put an identifying mark only I would know and see so I can call it out. It is sad to go to those lengths and have to question everyone. :(
Jan 04Reply
jennmore21
@jenna21marie Oh no 🤦♀️ are you kidding me? I’m so sorry you are dealing with that. 😢 I know exactly what your saying because my husband tells me are you nuts lol how much more can you wrap that? I always say I don’t want it to break its makeup. Mind up bubble and tissue galore isn’t cheap. That’s terrible they cannot let her keep it and the money that’s insane.
Jan 04Reply
jenna21marie
@jennmore21 Oh ya on a $300 item the last thing you want is to have a total loss. It is not fair. I feel posh is not standing up for their sellers anymore like they should and scam buyers are having a field day with it. It makes me disgusted the lengths people go to. You can pay to intercept a package but it doesn't always work and sometimes they will still even deliver it :/
Jan 04Reply
jlmeyers44
@jenna21marie I would have never thought of using googled pictures in a million years!!!! Batch codes! Pictures! Videos! Holy shipping Batman. This sucks! You all have been extremely insightful!
Jan 04Reply
jennmore21
@jenna21marie If it did break it’s definitely not your doing why would you want to go through the trouble of risking this? Plus you have proof it obviously had a rough shipment which sounds about right throwing it across the truck or something. I see the Amazon ladies do it here at my building so I wouldn’t doubt it’s possible. I would continue to fight the situation with Posh if you have proof they will have to refund you and make insurance claim with usps that’s not cool
Jan 04Reply
jenna21marie
@jlmeyers44 Oh I am going too keep bugging them or I will go to the BBB and file a complaint 🤷♀️ You never mess with peoples money. When someone is out money and product that is theft and a scam and without my consent to do so. M is even worse, that app stole $1500 from me and just randomly shut my acct down a year or so back because someone else messaged me about paying another way. It is not right :( we are making them money they should protect their sellers!
Jan 04Reply
jenna21marie
@jennmore21 Same lol! I wrap so much people start to worry thinking its all wrap 😂 I have recieved farrrr to many broken items on here and know how rough usps workers are with packages to even chance it. Out of thousands of packages and this 1 somehow broke lol. It is always better to be safe and yes its so expensive. All of that adds up fast
Jan 04Reply
jenna21marie
@jennmore21 RIGHT! I even had the buyer post photos of everything it came packaged in and her whole kitchen counter was filled with bubble wrap and mailers and padding and she even told posh it was wrapped very secure so whaaat! I wonder if I should just go file the usps claim then 🤷♀️ Same, every morning I hear my postal guy slam all my boxes on the ground it makes me so mad and he knows I buy fragile makeup
Jan 04Reply
jennmore21
@jenna21marie That is sad that we have to be defensive when we only want to sell items and make our customers happy. You are so right sometimes the interception doesn’t work. I would definitely stay on Posh with this esp if you have videos and proof and marks on your pieces. Don’t let that go that’s your product and you deserve compensation. I’m so sorry, I hope this is your last bad shipment and it’s gets better
Jan 04Reply
jenna21marie
@jennmore21 aweee thankyou love ♡ I hope so too. I just wish people would be more kind hearted, caring, and, respectful and do onto others as they would want to be treated. I firmly believe in karma and that you get back what you put into this universe. We aren't just peoples gateway to free items and the more knowledge us sellers have and we all stick together and help one another the more we can out smart them and hopefully slow it down.
Jan 04Reply
jenna21marie
@jennmore21 another helpful tool for all sellers! If anyone EVER claims they "didn't" receive their package.. always call usps! Everytime they scan anything it is tracked and recorded by a satellite. You will know where, and when it was delivered and if someone grabbed it etc. Once it shows delivered to their address it is out of our control and is their issue to take up with usps and file a missing report or police report.
Jan 04Reply
jennmore21
@jenna21marie Yes you are so right I go to my little Post Office and the ladies stamp it fragile for me I go to the other large one she told me it’s like $7 or something. I even write it and she says did you pack it well bc that doesn’t matter lol so sad. Your local guy should be more considerate though.
Jan 04Reply
jennmore21
@jenna21marie Thank you that’s great to know. Your such a smart girl knowing all your stuff. I believe you are right just don’t let the bad ones ruin it. Keep putting your heart into what you do and it will pay off. We def have to stick together🥰 I wish you a Happy, Healthy and Prosperous New Year! Keep on Posh with that shipment & only up from here ❤️❤️❤️
Jan 04Reply
marisasmakeup
Wow girl that’s awful. I’ve had some ship to me, packaged well but all kinds of broken. I give the benefit of the doubt but makes me wonder. :( (added more Jeffree star palettes btw) 😘
Jan 04Reply
summerlyons
I'm so sorry you went through this:(
Jan 05Reply
jenna21marie
@summerlyons awe thankyou hun♡ its ok, it is crummy that people will go to these lengths but lesson learned and hopeful things get better.
Jan 05Reply
jenna21marie
@marisasmakeup ugh thats horrible :( I am sorry love
Jan 05Reply
amy_chaos
@jenna21marie DUDE, is the season not over or what? I told one person I wasn’t selling to them, she literally asked me over and over to go lower, on the listing. I asked to put it in a bundle and talk, kept doing it. I stopped replying, she kept sending me ‘hello’ ‘where are you’ ‘????’ I was like what the hell? So I go to her profile that HAD A LIST OF NEGATIVE COMMENTS ON IT, I block it. WITHIN FIVE MINUTES A WHOLE NEW PROFILE IS DOING THE SAME SHIT. There’s now been 4
Jan 13Reply
amy_chaos
@jenna21marie within 2 weeks and since I won’t sell now they’re posting stupid crap on my listings about pricing and just being rude. I really want to post something for the rules or something of my closet. I’m so sick of it.
Jan 13Reply
jenna21marie
@amy_chaos RIGHT!! It is non stop!! I could go on with like another 5 horror stories from the past week I am so damn sick of it and Posh isn't taking the sellers side much anymore like they used too so I think aholes are just trying to work the damn system at our expense or just creating multiple profiles to harass or try to get super cheap stuff it is INSANE!
Jan 13Reply
jenna21marie
@amy_chaos I am sorry love thats horrible!!! who is it thats doing it? I would make a rules post for sure! sadly not everyone reads up but you can ask they read it and accept before you ship possibly. It is always good to have regardless
Jan 13Reply
amy_chaos
@jenna21marie I’m not going to tag them just bc I am really not trying to get them coming all up in your stuff or cause more drama for me, but you can go look at the about me & see what I’m talking about
Msboymom (I cant find this one anymore?)
Mrsboymom
jackyeescalera
Jan 13Reply
jenna21marie
@amy_chaos tag me in your about me, ha I know the last name wow! people suck!!!
Jan 13Reply
kodi_swanda
This is beyond disgusting! It also takes away from people who really want an item as well. Since I am always broke, I usually just have to hope items stay available, and especially with Jeffree items, by the time I am ready to buy its been sold. If you are buying to scam the seller, let the item go to someone who actually wants it and can appreciate it.
Jan 14Reply
katiecahoots
@jenna21marie thank you for the information
Jan 15Reply
jenna21marie
@katiecahoots your welcome ♡
Jan 15Reply
tahjirdesigns
@thetrendyllama Three days
Jan 17Reply
sabrriina
@jenna21marie did you ever find out what happens if you cancel orders? I want to cancel one I have. The account was jus made this month! I'm thinking this is going to be a horrible idea if I ship it.
Feb 10Reply
jenna21marie
@sabrriina I had messaged posh asking them and they said it is ok to cancel then tried to ensure they do their best to protect everyone which is crap. They always side with the buyer even if you have all the proof in the world I have realized. 🤦♀️ I would cancel if you have a bad feeling for sure hun. not worth it
Feb 10Reply
sabrriina
@jenna21marie i just read through everything and seeing that they have sided with the buyers versus the sellers piss me off. WE ARE THE REASON THEY ARE EVEN GETTING A PERCENTAGE. Ugh sketchy.
Feb 10Reply
jenna21marie
@sabrriina exactly!! I don't know how many times I have had buyers make false claims and I show all the proof in the world when packaging and they still refund them and I am screwed. I am beyond over it lately. Always new profiles too like thanks for backing up one of your vet sellers 🤬🤦♀️ If I make a mistake I will gladly own it and thats why I photo everything also ugh
Feb 10Reply
cozyrose21
thank goodness u posted this! I am new to Poshmark but been online selling since 1998. Ebay still has this problem too. But I am getting a different kind if issue with ppl harassing my listings preventing sales! This is not normal. It’s like they are immature children. I just discovered the block account feature! They sell similar items and disbarge my listings with crude comments. It’s the same people over and over.
Please start a blacklist! are we allowed???
Feb 23Reply
jenna21marie
@cozyrose21 sadly it is no better here, even worse most likely and people love to go and SS people selling and blast all over twitter and slander and harass people its disgusting. 🤦♀️
Feb 23Reply
cozyrose21
@jenna21marie I did not think scams were possible on Poshmark! what if u sell high ticket items? I will have to look at profiles now before accepting offers.
Feb 23Reply
cozyrose21
@jenna21marie It’s still happening... an ongoing wave! I get young teens not reading my post, and saying terrible things in the comments. Don’t the likers see these comments? I have to keep blocking these kids. Jeffree Star cosmetics attracts vial teens who CANNOT read!!! If they cannot purchase my item, go and get it from someone else. Why shame someone’s listing? so stressful😞
Feb 23Reply
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