Patagonia bait & switch! See description!!
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Sold an excellent condition Patagonia to Taylin79. I washed it and wrapped it the day I mailed it out. It was in perfect condition as I rarely wore it. The day she received it she contacted posh and said it was thinner than her other Patagonia and covered in pills. I’ve been on Posh since 2015 & as a top seller w/excellent reviews agreed to the return to provide good customer service. What I received back was worn out covered in pills, pet hair and smelly-kept mine sent hers to me. I am out $
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jemacleod
Reported to Posh and all they did was give me a $15 credit. This was sold for $48. I am now out my fleece to resell! Very disappointed in the Posh response...
daniellegodd561
@jemacleod 😡 Wow, that is absurd. So sorry this happened to you. Posh needs to look after their sellers!!
jemacleod
@daniellegodd561 it was weird. She responded right after I listed and offered a lowball offer ($20) & I countered at $48. She offering more bids but the fleece was in excellent condition and I had much interest on Posh & Merc. So I told her $48 was my firm offer. She offered lower again and I just didn’t respond... then she messaged me “didn’t you get my offer, you didn’t respond”... I told her that I had just posted it and there was a lot of interest and I would not sell for less than $48.
jemacleod
She purchased it and literally the day it arrived she filed for the return. I asked her to supply more pictures when Posh contacted me and she never did . Now I know why. I had a weird feeling about this from the beginning & should have followed my spidie senses...thank you for sharing
oliviahoffman13
@jemacleod this is terrible! So sorry it happened to you, thank you for the heads up. Hopefully they’re just blocked from purchasing ever again!
jemacleod
@khalfrey I’ve never had anyone return anything before. I thought I was doing the right thing customer service wise. Sadly I have learned a lesson. Thanks for sharing!
meg_middlebrook
🤬🤬🤬🤬🤬🤬🤬🤬 oh HECK NO
pinkcamellias
@jemacleod this is such a shame. Sorry that happened to you.
manyseasonsofme
@jemacleod Had a switch pulled on me as well. :( I knew something was up when she immediately opened a case. This was when lockdowns 1st started. I would've told her to just keep it had she reached out to me. The dress I received back wasn't the same one I'd sent AND reeked of cigarette smoke along with a faint cheap perfume smell. REEKED. Also the pits were NASTY. Posh gave me a $10 credit.Then I blocked her. I know it's just a part of doing business (the BAD part) but it still hurt.
manyseasonsofme
@jemacleod It wasn't the same buyer. Just the same scam. There are sadly people that know how to work the system.
jemacleod
@manyseasonsofme it was so frustrating! I also got a posh credit for $10. Certainly not what the Patagonia was worth. I couldn’t believe someone actually had the guts to do it! I thought maybe it was a fluke and it only happened to me. Sadly I have learned my lesson and will never accept a return request again. I need to list that somewhere in my closet. Best to you!
iverisen
So now you’ve posted this and explained to other people how to run the same scam. Maybe it’s time to take it down 🤷🏻♀️
jillkoro38
So sorry to hear this! I’ve taken more measures bc I’ve had a few problems with sellers like this, on my more expensive and popular listings I always record and take photos of the item as I packaged it too just in case! Just an extra safety measure, it’s a shame bc I feel lately it’s gotten worse on posh.. especially compared to my experiences as a seller last season. Will share for sure!!
jillkoro38
Sorry I meant with buyers** claiming things aren’t genuine and making very wild accusations ha I’ve been out a few hundred too unfortunately 🙄🙄🙄
jillkoro38
@jemacleod I had the same thing! I got like a $7 credit for a listing worth much more!
jemacleod
@jillkoro38 thanks! When it happened I thought I was the only one. I guess not. Sadly, Will never allow returns again….
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