Nike sneakers
A$25 A$220
Size
This item is sold
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Selling these beautiful sneakers in great condition.
Size 38
Shipping/Discount
larissajones311
and
9 others
like this
18 Comments
mickaela_poshau
YAY @blackys99! Congrats on selling this gorgeous piece 🎉 It’s Mickaela here from the Poshmark AUS team 😊 My job is to make sure you feel super confident using our marketplace! Did you have questions about shipping or any general questions about selling? Let me know by replying to this comment and I’ll reply asap x
taralea2301
Why hasn’t my purchase been shipped yet? I made payment promptly, as requested by Poshmark, and I’m still waiting for tracking info!!? So disappointed, this was my first postmark purchase.
taralea2301
@mickaelalee this is my purchase, and it still hasn’t even been shipped. I made payment promptly, as required, but I’m still waiting for the item to even have a tracking number. I’m so disappointed, this was my very first purchase on Poshmark, and it’s not been a positive experience!
blackys99
@mickaelalee yes I've been trying to reach out since the item was sold.
could someone from admin please contact me. how do I send item without having further details to send?
struggling here please help as I'm new and not confident with no response from admin.
blackys99
@taralea2301 my apologies this is also my first sale and I have no idea how to send without your postal details.
I've messaged posh so hopefully I'll get to work it out within 24hrs.
sorry for the inconvenience still learning
mickaela_poshau
@taralea2301 Hi there! I'm so sorry for the delay. I can see the seller has now responded so will make sure to set them up correctly to have your order shipped asap! Thanks so much for your patience with us x
mickaela_poshau
@blackys99 Hi there! Thanks so much for getting back to me. Did you shoot through an email via our support portal? For all queries please don't hesitate to use this link: https://support.poshmark.com.au/s/contactsupport?language=en_US
mickaela_poshau
@blackys99 I'd be more than happy to assist here - We have partnered with Sendle to offer a simple, easy, and seamless shipping experience for both buyers and sellers.
If you are located in one of Sendle’s service areas for Poshmark sellers and have made a sale, you will be able to visit your order page to select a shipment type, either pickup or drop off.
mickaela_poshau
@blackys99 Once you have chosen your preferred method of shipment, we will send you a prepaid, pre-addressed Sendle shipping label via email.
mickaela_poshau
@blackys99 You will need to print the label, package your order, and ship it within 8 days of the order being placed. After your order is delivered and accepted by the buyer, your earnings are deposited directly into your Poshmark account
mickaela_poshau
@blackys99 You can learn more on where to find if Sendle operates in your area, how to request a shipment service, and how to redeem your earnings here:
support.poshmark.com.au/s/article/ship-sale-au
We hope this helps! Please let us know if there are any additional questions or concerns x
blackys99
@mickaelalee I've printed label just don't know how to use sendle. I'll read your links and hopefully get it moving asap for the purchaser
mickaela_poshau
@blackys99 Great! That link above should explain everything you need to know about how to ship out the order if you've chosen either drop off or pick up. Let me know if you have any more questions though, here to help! x
taralea2301
Has my purchase been sent yet?
blackys99
@taralea2301 Hello! I can confirm pick up for courier is today. Sincerely apologise for the delay.
taralea2301
@blackys99 ok thank you
blackys99
@mickaelalee hi Can you tell me why does a parcel in Victoria travel to Brisbane to come back to the purchaser in Victoria?
I find it very difficult to understand the logic here and buyer should have already received parcel given we both live in Victoria..
mickaela_poshau
@blackys99 Hey there! Thanks for bringing this to my attention. I'm so sorry to see this has been reflected on your tracking link and we do apologize on behalf of Sendle. I can see this parcel has an eta delivery date between the 25 Jun 2021 - 05 Jul 2021. If this has not been delivered by the 5th of July please reach out to Poshmark support so we can assist you further 😊
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