POSH PROTECT : Transactions on Poshmark are SAFE
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You are protected every time you make a purchase on Poshmark. The policies and systems we have in place to protect our community are called POSH PROTECT
When you make a purchase on Poshmark, we don't release payment to the seller until you tell us you've received your order as described.
You have 3 days after delivery to inform us of any misrepresentation of the item (under the following conditions) by reporting the problem in the Poshmark app or website with supporting photos.
-Undisclosed damage
-Incorrect or missing item
-Item not as described
-Item is not authentic
Beware of outside Poshmark checkout (potential issues relating to frauds, returns, refunds and privacy)
Stay Posh ! Stay Protected !
Additional Info
Shipping/Discount





thriftsandthrea
and
32 others
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11 Comments

joji123
how i can contact u coz my money is debited to ur account and its not showing in my purchase also n not even ur support service is helping me not even contacting to help me
Oct 23Reply

vibhasharma437
Postmark is not accepting my payment for any of the purchases I am trying to make. Mailed twice but no response was there but everytime they ask me for a new mail to solve the same issue. I am worried about the payment for my sales too if it would be transferred to my given account or not !
Oct 26Reply

piscesgal2602
@joji123 i have faced the same issue…nor my purchased item is seen as Sold. ☹️
Oct 30Reply

morticia_ren
can I get your customer care number?
Oct 31Reply

vibhasharma437
@pm_editor_in I have complained many many times through Gmails and instagram DMs that poshmark is not accepting payments for any of my purchases. I do online shopping frequently and payments are so easy on other apps. Just because this single app is not accepting payments I can't take the trouble of visiting a bank.
Oct 31Reply

vanjain2000
@joji123 same happened to me
Nov 08Reply

maykap
My money got debited then the seller denied sale. Money hasn’t come back till now. I want to speak to a human Poshmark! I feel outside sale will be safer atleast we can track our money. Poshmark contact back
Nov 17Reply

poojawalia
IITs about 5 days ,,my packed order is not picked up fr shipment ang now my shipping label is expired,,they r sending me reminders again and again but not picking up the order ,,I think this is not right fr my image as a seller,,we to do
Nov 26Reply

sassykidwoman
@pm_editor_in Email Support is not responding. 7 orders pending to be picked up
6199f8a85cd1fb077b062395
61a057167176602653304473
61a054808f43b39eee81e6a5
61a39d6f243af527bdfdf3ad
61a1d9074e46e1c7f6375732
619d1006db99b9944be174a
Nov 30Reply

smita_b
Hi There,
There is an app wide offer of free shipping over 500 rupees. The offer is being promoted all over your app. A lot of my friends are able to see this offer too. Why is it that the offer is not for my account?
Jan 19Reply

smita_b
Hi There,
There is an app wide offer of free shipping over 500 rupees. The offer is being promoted all over your app. A lot of my friends are able to see this offer too. Why is it that the offer is not for my account?
@anithasriraman can you help?
Jan 19Reply
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