2 Customer Service Books

Brush up on your customer service skills and attitude. Two great books covering all the basics and also training. Gently used for a couple months. No highlighting or writing in either book. Skills for Success have a little dent in corner that does not negatively impact your ability to read it. • Customer Service Skills for Success by Robert Lucas, McGraw Hill Higher Education • Customer Service Training 101 by Renee Evenson from American Management Association Bundle 2 or more listings from this closet for discount Smoke free home. No pets Fast shipping clear