NEW gorgeous Isaac Mizrahi red leather and suede pumps in size 10-1/2". Heel is approx. 2-1/2". Back of the shoe and the heel are embossed leather (see photos). I never wore these. They are new. I normally take a 10 but this 10-1/2" fit perfectly. The gold colored insert (if that's what you call it) was like that when I bought them at a discount. You can replace those.