cool toning shampoo & conditioner gently cleanses & conditions while depositing blue pigments that help cancel out unwanted warm, brassy tones. Natural and color-treated brunettes will enjoy soft, shiny, neutral-hued results. Must buy as a pair. Both items are new & unused. The conditioner is sealed completely & the seal on the shampoo lifted a bit when removing the cap. new & unused. I changed my mind, they won’t let me return them. my loss, your gain :)