These shoes were sold to me as new in box, but in the interest of transparency, I do believe they were worn, at least one time. I did not wear them myself. There is light wear to the sole and there are several gouges to the insole. Since the shoes came with the stuffing in the toes and also stick forms, I’m pretty sure that the gouges are due to inserting and re-inserting the sticks. The uppers are absolutely flawless; no snags, stains, or scuffs. They are really beautiful shoes, and due to the low-ish heel (2.5 in.), comfortable as well.