Pre owned, used condition --Has been played with --The hair is messy. Could have been possible cut --Clothes are not original Bratz clothing --Few light stains Measurements Height 10 in / 25 cm Condition: Pre-Owned Good Pre owned, used condition —Comes from a smoke free home —Usually ships within 1-2 days after payment received —I do use all clean recyclable materials when available for packaging and shipping Bundles must not weigh over 5 pounds and must be able to fit in a 12 x 12 x10 box , including packaging. Items over these specifics must be purchased separately.