This toaster oven is like new. Only used a few times in the home. I put it in our camper and we never took the camper out so it was never used there. Unfortunately due to pandemic and health issues the camper was not used and is being sold so everything in there has to come out. This is great for broiling a few steaks or chicken for dinner. I love it but I don’t need it anymore. I tried all the controls and everything seems to be working fine. The shelf pulls out& has a small baking pan. Glass door. All the instructions has been printed and will be included. The measurements are the outside frame is 8” tall, 9” wide not counting handle, with handle 11”, 14 1/2” long. The measurement of inside shelf is 10” long & 9” wide