Gently used with no major flaws to note. If you look closely you may fine some minor signs of love but nothing major or noticeable for sure. Comes from a smoke free home. Cream shoe with a straw type material with gold shimmer throughout on the heel. Adds just the right amount of character and texture to your outfit. Cute with dresses and works great with outfits for church or the office. Please refer to all of the photos provided before purchase to be certain of the details, condition and measurements. Thanks so much for looking! Note: discovered that the interior lining is starting to pull away from the sole of the shoe. (Last photo) Not obvious when worn or pulling away badly. Wouldn’t really affect use just know that this is the case. Thanks.