Great condition. The boots are pull-on (no zipper). With expensive red rubber sole protectors, installed by high-end cobbler. Small X-mark on one sole was made in store to prevent returns, as they were purchased on final sale. Come with original dust bag only. No receipt is kept. Heel is 1.8" Total Length From Floor To Top Of Boot Is 18.9" Boot-top diameter is 14.1" Please note, that European designer shoes typically run smaller then US designers. You should know your size in the particular designer's shoes.