This Mug comes New without Tags. It has not been used, only stored. It has no cracks or chips in it. We ship Mon-Fri We do not ship out on Weekends or Holidays (whenever USPS is closed). If you purchase by 10a.m. est. we will send it out the same day. Orders after 10a.m. est. will ship out on our next shipping day. Orders that come in after 10 a.m. est. on Friday will go out on Monday (if USPS is open). Please contact us with any questions. Feel free to view our entire closet.