Like brand new! Purchased for myself and only carried it a couple of times. Love the versatility! Flaps fold back and forth to create a variety of looks. Short tortoise shell chain link strap and additional leather strap to wear crossbody. High quality leather and construction . Love the bag but I don’t use it enough to keep. I have way too many bags and need to clean them out. Also comes with dust bag. Smoke free and pet free home.