Condition is new without tags. Shipping Services: USPS Ground Package With Tracking Number. Handling Time: 1 Day Ship out exception Holidays and weekends. Delivered with polishing cloth if you need Pandora pouch let me know. Compatible with most charms bracelets and necklaces Pandora. Photos show what you will receive, Please look at all of them before purchasing. If you are not happy about your purchase or you don't receive your order. Please contact us we are sure we will solve all of your problems.  Thank you for shopping at our store! feel free to check out other items to bundle and save!