Purchased this 5 years ago from NYC store. It’s a great bag. Favorite feature is front pocket for the phone. It has slight wear at exterior and in corners. The flap on the bag makes the scratches hard to see. Some slight fading as well. Please review photos. One hardware piece is not attached but it hasn’t affected functionality at all and can’t be seen when worn. The interior is in excellent condition with the Tiffany blue fabric in pocket. Please note the Tiffany blue charm is not included but an idea of how you can accessorize the bag. I also liked to tie a Tiffany blue scarf around the handle.