This product is new and factory sealed. This is marketed as a neck cream but after years of smoking and recently losing weight quickly my "normal" face cream didn't seem to cut it. I used this for one week along with retinol serum as well as slugging nightly with a mixture of aquafor and vegetable glycerin. The difference in especially my lip lines were incredible. Do yourself and your skin a favor and scoop up this deal!! will also come with a full size complimentary product to aid in your skincare journey♡♡ The first two photos are of my lip lines before this product. The last is after one week of using this product.