Gently loved and in excellent condition. Recently cleaned. Ram goat This is an authentic Pandora charm with the ALE S925 stamp. Please if you have questions, ask away! I am happy to send additional photos or a video. Where do my charms come from? Lots of places but mostly my personal collection. I buy Pandora charms directly from Pandora and other verified Pandora retailers; I also buy charms directly from Walt Disney World as I am a pass holder and visit quite frequently. If a brand new charm is listed lower than what you see in stores it’s because I got it on sale and am able to extend the discount to you. I strive for five star ratings. If you have any concerns about your order, please let me know. If you order on a non-holiday Monday-Friday before 3pm est and Saturday before noon est I will ship same day!