These heeled oxfords are in good pre-owned condition. There is wear and tear from use including scuffs, scratches, dings, and marks. On the inside there is some discoloration and wear. There is also some staining on the inside. The bottoms show signs of wear but are not slick. Rough Heel Measurement: 3 3/4 inches **In our opinion the color is more of a gray color.** Different monitor/lighting may cause color variance.