Thanks for visiting my shop! Shoes are new without box! Very comfortable and cute. Great for perhaps prom, wedding or just everyday! While I try to disclose condition, any flaws or issues, or wear and tear to the best of my ability, this does not guarantee durability, even on unused items. I ship Mondays, Wednesday’s and Fridays. If you order before 12PM on any of those days the order will go out same day. Any exceptions will be communicated. I try to ship priority mail if possible because USPS aren’t the most careful and I want your item to arrive intact! Please reach out with any questions and I’ll be happy to answer!