Never used, has been stored in my closet since I bought it at their store about a year and a half ago. This leather is awesome because you can remove any scratches with a baby brush, which I am including. You can also rub them off with your finger, if desired. See all pictures as they are part of the description and all sales are final. About this tote: Live, laugh...Lola! Meet the easy-going tote that's up for anything Impeccable seam work and overlapping panels lend structure and style Stitched carrying handles made from double-layered leather Slim, phone-sized exterior and interior pockets Choose North/South for a tall sleek bag or East/West for a wider structured look Our Large Lola Zipper Crossbody strap extends from 39 to 48 inches. Measurements North/South Width: 12" Height: 13" Top Depth: 4.25" Bottom Depth: 5.75" Zipper Opening: 12" Weight: 2 lb 2 oz Handle Drop Length: 10" Adjustable Crossbody Strap with Swivel Clasps Length: 39" to 48" Width: 0.75"