These are brand new, still in the original packaging. Functional zippers, flawless soles, though there is one scuff on the back side of the right boot, as pointed out in the photos. These are 20" tall, as seen in photos. They also have a little stretch around the side where the fabric panel is to allow breathing room. Will accommodate wide or small calves. True to size 11 in women's, the style is knee-high Chelsea though the height depends on your particular body, so please review measurements. They don't have a super high heel, so they tend to be pretty versatile. They're very black in color. Please feel free to ask any questions.