These are beautiful Coach Poppy Flats. These are not new. These are used shoes. They do have some scratches on them. The inside has wear from being worn. The soles don’t look worn at all! Please view all photos before purchasing…the size is exact. But some stretching on used shoes is normal. By purchasing you are agreeing to all photos and ware on these shoes! If you have further questions please reach out to me so I can answer them! These have a lot of life still left on them! Sold as is No returns or cancellations