Gently used - purse really is in wonderful shape excluding the leather hang tag - hang tag unfortunately got some damage but the rest of the purse is great. Straps are without damage/wear. Slight scuffing on front but really not noticeable - see picture for reference. Honestly this bag is basically perfect excluding the hang tag - I just want to be honest as possible. I love love love this bag but I have a lot of bags and I’m having a baby so I’m just not sure how much I’ll be able to use it and I want it to go to a home where it will be loved and used. Comes with the original shoulder strap, crossbody strap, dust bag and the original tags (inside the back zipper pocket) From a smoke free, pet friendly home. Feel free to reach out with any questions