This little dainty necklace is adorable. Perfect for a younger fashionista, a lady of any age that prefers something small or would like to frame it with a longer necklace or two. This is NWOT but the silver is soft & there are a couple of insignificant scratches on the back of the hearts where they have rubbed together. This is unintentional and not due to wear and tear. Sold as is. Please refer to photos. You will get a brand new bag, box, polishing cloth, pouch and an air tight pouch for your necklace. No returns, refunds or exchanges. Thank you.