Elf On The Shelf Letters To Santa. Elf On The Shelf Letters To Santa. Item is new but not sure if it is missing some pieces. I ship on a daily basis. Please review pictures carefully as they are part of description and will be the exact item buyer will be receiving. All my items come from a smoke free/pet free home! Item is new but not sure if it is missing some pieces. I ship on a daily basis. Please review pictures carefully as they are part of description and will be the exact item buyer will be receiving. All my items come from a smoke free/pet free home!