All items in our closet are brand new, authentic Pandora charms.We will process it within one day after receiving the payment and send it out within one to two days We're very friendly! Please don't hesitate to start a conversation. We work totally for clients satisfaction and a beautiful buying experience that reflects the quality and type of our good. S925 Sterling Silver Pandora Jewelry Ideal for birthdays, Christmas, Mother's day, Valentine's Day, anniversaries, as well as a perfect gift for families and friends.