NEW IN BOX COMES WITH PROTECTIVE BAG SOFT COVER REMOVABLE TO LAUNDER ZIPS OFF EASILY - USE FOR 10 MINUTES ONLY! EASY INSTRUCTIONS FOUND ON YOUTUBE VOTED BEST PILLOW FOR ALL NECK PAIN! USING FEW HOURS A DAY 1) FOUCUS ON SPINAL HEALTH 2) CURVATURE ASSIST 3) MAGNETIC THERAPY HAS MASSAGE NODES THAT AIDS COMFORT NEW IN OPENED BOX - (GIFT & I ALREADY HAD ONE) NEW WITH NO PRICE TAG (INSTRUCTIONS LAST PHOTO)