Purchased the bag second hand, it does show some wear (see images, especially the back side). And the top of the bag seems to always poke up, but maybe that doesn’t bother most. Zipper works great. The straps were purchased new - one to match the leather of the bag and a webbed strap that also coordinates well. From the website: Part of our signature Transport collection, this structured bag is big enough to fit a book, a water bottle or even your fancy camera. Made of high-quality leather that breaks in beautifully, it's cool, convenient and customizable with two strap styles to choose from (one's matching, one's wide and webbed). Leather, webbing strap. Do Well: leather sourced from a tannery that achieved a Gold Rating from the Leather Working Group (LWG), an organization that works to promote sustainable environmental practices in the leather industry. Zip closure. 21 1/2" crossbody drop. 6 1/2"H x 9 1/2"W x 3 1/4"D